This hotel has a great NICE staff. They are willing to help you out with what you need. However, they are soo short staffed that the staff can only help with so much. I have stayed there for about 6 weeks total and each visit is the same thing. SHORT STAFFED, especially in the Max and Ermas part. The staff in the restaurant runs around like crazy trying their best but its never enough. I have ate at the restaurant about 10 times and I have only ONCE got the cookies that I ordered in less than an hour. Half of the times I do end up leaving because the waitress or waiter forgets to put the order in. I do not blame the staff for the issues. It truly comes from the management and not hiring the appropriate people. This place is such a nice environment but its ruined by stressed out staff members.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Virginia Beach is perfectly located adjacent to the Virginia Beach Convention Center in the resort area of Virginia Beach. The Hotel is just eight blocks from the sand and surf of the beautiful Virginia Beach Oceanfront and Boardwalk. Our newly-appointed, spacious guestrooms set us apart from the others, and feature all the comforts of home with a long list of amenities to include Neutrogena products. For your convenience, we have upgraded the high-speed Internet access that is available in all guestrooms and meeting rooms. Enjoy a workout in our Precor® Fitness Center, take a dip in the indoor pool or sunbathe on our sundeck. Our on-site Max & Erma's Restaurant is ready to serve you from sunrise to sundown. Whether you visit for business, vacation or getaway weekend, our friendly, helpful staff at the Doubletree Hotel Virginia Beach looks forward to welcoming you with our special, signature warm chocolate chip cookie at check-in. ... more less
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- Also Known As:
- Doubletree By Hilton Virginia Beach Hotel Virginia Beach
- Doubletree Virginia Beach
- Virginia Beach Doubletree