Me, My husband, my daughter, and sister came to say at this hotel for a family beach trip. I had book the hotel almost 3 weeks to a month prior to our stay telling the man who booked my stay that I needed one room two queen beds; in which he repeated back to me I gave him my card number and everything was supposed to be taken care of . We arrived around check in time and got our room keys we entered our room and it had to full sized beds in the room. Me and Amy husband returned to front desk and told them the mistake in which the front desk then told me to get the room I had already booked we had to be charged 22$ to be moved. I paid the 22$ to avoid argument with them and we were moved. The same night me and My husband went to shower and we noticed dried shampoo on the shower wall that housekeeping had missed and the toilet ran and you could hear water drained behind the wall. We decided to book just one more night at the end of our 3 days and I ended up paying 172$ for an extended night over half the price I had paid for 3 nights. I won't be back it's not worth the money and the employees our rude and uncaring of their guests!
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- Also Known As:
- Quality Inn Pavilion Hotel Virginia Beach
- Pavilion Quality Inn
- Quality Inn Virginia Beach
- Virginia Beach Quality Inn