We stayed at the Holiday Inn Sunspree in early July '10. We were very disappointed. Having gone to Virginia Beach yearly for the last 10+ years, we have considerable experience with the better hotels along the strip.
While the suite was spacious and clean, it was, like most hotel rooms, ill-designed. Those were the positives.
Our major concerns were the lack of a hot tub and no internet access in the room. Again, one could forgive them for renovating, but it was haphazard, disjointed, and bothersome. Waiting for construction workers to get in the already cramped, un-air-conditioned elevators was more than just inconvenient. There was little apology, and several of the staff members were snippy. While I was able to pick up the wi-fi in the lobby, there was no signal in a 4th floor room. Very frustrating. How could they not have accounted for transmission distance, and has no one else complained?
Sure, we are particular, but at $335 dollars a night, it was well short of certain standards that we expect at that price. We have had fairly good luck with Holiday Inns in the past, but we really do question the management of the Sunspree.
- Official Description (provided by the hotel):
- Splash into 250,000 gallons of fun, enjoy a movie in our movie theater and relax on your private balcony. Holiday Inn & Suites North Beach guestrooms feature mini-refrigerator and microwave, flatscreen TV, iPod stations and free Internet. Splish Splash Lagoon features an outdoor lazy river & two 12-foot waterslides. Float down indoor Lay-Z-Rivah or lounge in the sun by the outdoor pool. For entertainment, enjoy activities for toddlers to tweens in seasonal kids Splash Kamp. ... more less
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- Also Known As:
- Holiday Inn And Suites North Beach
- Holiday Inn & Suites North Beach Hotel Virginia Beach
- Holiday Inn Virginia Beach
- Virginia Beach Holiday Inn