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“Fishing trip with Grandsons”

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Courtyard Virginia Beach Oceanfront/South
Ranked #22 of 109 Hotels in Virginia Beach
GreenLeadersSilver level
Reviewed 2 October 2013

The room was nice and clean. Facility was nice.....right on the beach. Very convenient to all attractions we were interested in. Only stayed two nights but would definitely come back. Book early as all hotels on the beach fill up quickly in the summer.

  • Stayed: August 2013, travelled with family
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Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha S, Front Desk Agent at Courtyard Virginia Beach Oceanfront/South, responded to this reviewResponded 7 October 2013

Thank you for the review of your stay! I am pleased to hear that you found our hotel to be clean and convenient. Our placement on the boardwalk makes it very easy to acces the beach, various restaurants and stores. We hope that you will stay with us during your return trip!

Thank you,
Samantha

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550 - 556 of 874 reviews

Reviewed 1 October 2013

We have stayed at this Courtyard by Marriott more times that we can count. We enjoy the Neptune Festival every September and this hotel is perfectly central to everything we want to do. Add to that the fact that the staff is incredibly friendly. We are always greeted with Rande's warm smile and kind welcome back. We are headed to VA Beach again in December for the light show and you can bet we'll be staying here again. Thanks, we are grateful for your hospitality!

  • Stayed: September 2013, travelled with family
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Thank 3BinCrozet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha S, Front Desk Agent at Courtyard Virginia Beach Oceanfront/South, responded to this reviewResponded 2 October 2013

Thank you for leaving such a fantastic review regarding your stay with us! Our location is extremelely convenient, located on the boardwalk where everything is happening, and walking distance from a plethora of restaurants and stores. Our staff enjoys creating a positive and fun environment for our guests during your stay, making you feel at home and like a part of our family! I am glad to hear that you enjoyed Neptune Festival weekend, and we look forward to seeing you in December for the holidays!

Thank you,
Samantha

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Reviewed 1 October 2013

We stay at alot of Marriott properties and although this one was 'fine,' it just didn't quite make the mark. Perhaps it's because we'd stayed at the Marriott Residence Inn in Norfolk the week before and had such a great experience there? Our biggest gripe about this hotel was during check-in. We called first thing the morning of check-in to say that we'd be arriving about 11a (we had to check out of other hotel) with a toddler and would like the room as soon as it could become available. We were told we could go ahead and park in the lot and that room should be ready by noon-1p at latest. After walking the beach and coming in and out of the hotel lobby all afternoon- and inquiring about the room each time- it ended up not being ready for us until almost 4p. Regular check-in time. That's just ridiculous considering we called ahead, they knew we had a toddler who need to nap, they knew we were just waiting patiently, etc. All check outs are before noon, so how in the world did it take 4 hours (at least) to clean one room?! It didn't. The truth is the front desk/housekeeping staff just didn't communicate and didn't respect our time or patronage. Even when we finally did check-in, the front desk girl was rude with a chip on her shoulder that we had the nerve to be perturbed!

Beyond that, front desk staff is not warm and friendly in the least. No hello when you walk in, no smile, nothing. Same for maintenance staff, which seem to be everywhere you look. Housekeeping staff, however, is very pleasant and helpful.

Fitness Center is a joke- small regular room crammed with 3 machines and a weight rack. Thank goodness I was the only one using it or it would've been crowded!

Rooms themselves are nice enough, though not as nice as some other hotels we've stayed. Fraying carpet, missing screws here and there, dirty grout lines...Oddest thing is that kitchenettes come with NOTHING. Not a single plate, cup, mug, utensil. ZILCH. Not even papertowels. Elevators are very slow even with lots of empty rooms.

Breakfast- not even coffee- is included with room, like at many other Marriotts. Bistro and Breakfast Buffet are overpriced. Parking is limited and there's no valet or anyone to help with bags.

On the plus side, the location is great- beachfront and central on the strip to walk to everything. Lobby and public areas are nice and clean. Indoor pool, though very small, seems clean.

Having stayed just a few blocks down at the Residence Inn in the past, I'd go back there before staying here again.

  • Stayed: October 2013, travelled on business
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Thank eakthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherThiele, General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this reviewResponded 3 October 2013

Thank you for taking the time to leave a review on our hotel, and I’m sorry we were unable to accommodate your request for an early checkin. We try our best to get our early-arriving guests checked into rooms as quickly as possible, and I regret that we were unable to do so in your case. During our busy summer season this becomes quite a challenge, but we do try to accommodate every guest, and we obviously fell short in your case.

Thank you for your positive comments regarding our central location and the cleanliness of our public areas also. I’ll be sure to pass these on to our staff as well when addressing the other items noted in your review.

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Reviewed 30 September 2013

I want to recognize Samanthia at the front desk for outstanding service. She made our stay so much better. With her great service, we plan to stay at this site again in the future. She went out of her way to help us get a better room. Her pleasant smile also made our stay much better.

  • Stayed: August 2013, travelled with family
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Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha S, Front Desk Agent at Courtyard Virginia Beach Oceanfront/South, responded to this reviewResponded 2 October 2013

Thank you for taking the time to let us know how your stay was. I am happy to learn that I was able to help brighten your day and make your stay just a little bit better! I hope that you will plan to stay with us on your next trip to Virginia Beach. You can contact us directly at (757)491-6222 when you are ready to make another reservation! Thank you again for such positive comments!

-Samantha

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Reviewed 30 September 2013

I would like to recognize Wendy Johnson for her outstanding service she provides while we stay at the Marriott Courtyard in VB. Wendy always greets us with a smile and drops what she is doing to help us. My travel schedule is very heavy and I would have to say I always look forward to going to the Marriott Courtyard in VB to be greeted by Wendy. She if very courteous and make us feel at home. Wendy is an excellent example of what the Marriott is all about in making our travel experience as comfortable and pleasurable as possible.

  • Stayed: September 2013, travelled on business
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Thank Randy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha S, Front Desk Agent at Courtyard Virginia Beach Oceanfront/South, responded to this reviewResponded 2 October 2013

Thank you for your kind words about Wendy! She is one of our most friendly and caring Bistro attendants. We appreciate you taking the time to leave us such positive feedback on her service, and I am happy to hear that she is able to make your time away from home special.

Thank you,
Samantha

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Reviewed 28 September 2013

My wife & I stayed at this hotel in September. It was a great relaxing trip. The King Suite was the best. What made the trip memorable however was the quality Service provided by a Front Desk staff person named Greg. He took care of our needs and made the visit stress free. Thank you Greg. We will be back. There was a hidden gem... the young lady that worked in the Starbucks each morning had our coffee ready at 6:30am each morning. She was a joy and made a difference.

Room Tip: The King Suite - the best
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  • Stayed: September 2013, travelled as a couple
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Thank Gordon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha S, Front Desk Agent at Courtyard Virginia Beach Oceanfront/South, responded to this reviewResponded 29 September 2013

Thank you so much for the fabulous review of your stay with us! We appreciate your kind words, and I am glad to hear that Greg and our Bistro attendant were able to make your stay that much more special. The King Suite is a very nice room, I'm happy to learn that you and your wife were able to take advantage of that. Please let us know when you are planning a return trip.

Thank you,
Samantha

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Reviewed 23 September 2013

We stayed in the Presidential Suite this past July for my daughter's dance national competition at held at the Virginia Beach Convention Center. The location was minutes away from the Convention Center. The suite was great, the staff was great the facilities were great. Parking can be a bit of a bear, but the overflow lot across the street was just a short walk to the hotel. If you prefer not to park there, you can have the concierge park for you. Though the trip was more business than pleasure, we found time to squeeze in a little pleasure and will definitely stay here again on our next visit. We will definitely get the presidential suite... it's roomy enough for a family room for a roll away bed and baby's pack n play bed. Very accommodating. I am Marriott rewards member and was treated as such.

  • Stayed: July 2013, travelled with family
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Thank Jonesy20603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha S, Front Desk Agent at Courtyard Virginia Beach Oceanfront/South, responded to this reviewResponded 24 September 2013

Thank you so much for the great review of your stay this summer at our hotel! I am so happy to hear that your family was able to find both comfort and convenience at Courtyard South. Our wonderful staff is hear to make sure that you have what you need in a business-leisure trip, and our location is perfect for traveling most anywhere. Please let us know when you are ready to make your next reservation, we can be contacted directly at (757)491-6222.

Thank you,
Samantha

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Additional Information about Courtyard Virginia Beach Oceanfront/South

Address: 2501 Atlantic Avenue, Virginia Beach, VA 23451-3102
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Virginia Beach
#4 Green Hotel in Virginia Beach
#4 Family Hotel in Virginia Beach
#4 Romantic Hotel in Virginia Beach
#17 On the Beach Hotel in Virginia Beach
Price Range: £73 - £294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Virginia Beach Oceanfront/South 3*
Number of rooms: 141
Official Description (provided by the hotel):
If you’re looking for hotels in Virginia Beach, VA, you'll love the spectacular views and location of our Courtyard Virginia Beach Oceanfront South. Our hotel is located along the Virginia Beach boardwalk in the heart of this beachfront resort, minutes from Oceana Naval Air Station and Dam Neck. All of our spacious rooms and suites feature private, furnished balconies with ocean views, comfortable bedding, and complimentary high-speed Internet access. Our Virginia Beach oceanfront hotel also offers one-bedroom suites and Jacuzzi rooms. Drop by our oceanfront cafe for a wonderful breakfast, lunch, or dinner. Enjoy great local events like the Rock n Roll Half Marathon, Boardwalk Art Show, and Neptune Festival. Visit the nearby Virginia Beach Convention Center. Unwind in our indoor pool, whirlpool, or fitness room. If you're planning an event or business retreat, let us know - our largest space hosts up to 60. Few hotels in Virginia Beach, VA can match our great location, so make a reservation today! ... more   less 
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Also Known As:
Courtyard By Marriott Virginia Beach Oceanfront / South Hotel Virginia Beach
Courtyard Virginia Beach Oceanfront
Virginia Beach Courtyard
Virginia Beach Marriott

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