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“Mixed Feelings”

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The Founders Inn and Spa
Ranked #15 of 109 Hotels in Virginia Beach
Reviewed 29 June 2013

I have stayed at this hotel four times as it is located close to my office. Definately not a hotel you want to stay at if you want a beach experience.
The staff is always friendly and helpful, however the resturant service is poor. Went to dinner Sunday night with a group of 4 and waited 30 minutes for drinks and a menu. Went again Wednesday night for drinks with a group of 5 and was ignored several times by our waitress. We sat for 25 minutes with empty glasses. The wait for our checks was another 20 minutes. The place was not terribly busy either time.
Took the free hotel shuttle to the ocean front and to the office. They had four leaving throughout the day that went to the ocean. The drivers were very nice.
Room was nice but the A/C was loud and not very cool. In room refrigerator would not cool and the phone quick buttons did not work and the message light blinked during the entire stay. I did not complain as they were not major issues to me.

  • Stayed: June 2013, travelled on business
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2  Thank slm302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FoundersInn, Manager at The Founders Inn and Spa, responded to this reviewResponded 30 June 2013

Thank you so much for choosing to stay at the Founders Inn and Spa as we truly appreciate the repeat business. In regards to your poor experience at the restaurant, I want to offer you my most humble of apologies and thank you for your feedback. I can assure you that the issues mentioned will be addressed. We hope to take care of you again in the near future.
Sincerely,
Christopher Cruse-

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816 - 822 of 1,182 reviews

Reviewed 26 June 2013

I can't say enough good things about Founder's Inn. My wife and I booked a last minute overnight stay through Expedia. I found it that morning and we stayed there that night for a great rate. The grounds were wonderful, with beautiful flowers and landscaping. The staff was extremely courteous and responsive, the room was spotless. The bed was comfortable. Since it was Sunday, only one restaurant was open, but the waitress/bartender was extremely friendly and made me a custom drink that was great. My wife and I wandered the property, enjoying how beautiful it was. I wish we had the chance to enjoy the pool. I highly recommend this one for a romantic getaway. We did not use the spa or dine in the restaurant, so I can't speak to them, but everything we did use here was wonderful.

  • Stayed: June 2013, travelled as a couple
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Thank RockingLoud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FoundersInn, General Manager at The Founders Inn and Spa, responded to this reviewResponded 2 July 2013

Dear RockingLoud,

Thank you for your kind words regarding our hotel and staff! It is great to hear that you enjoyed your one-night getaway! Perhaps, you will be able to experience the spa and Swan Terrace during your next visit! Please join us again soon!

Best regards,
Sascha Hemmann
General Manager

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Reviewed 24 June 2013

My wife and I had been waiting to try the Brunch for awhile and what better occasion than our anniversary. We got there at 11am with a small line forming outside the French doors that open to the Swan Terrace, we did not have a reservation and were still able to get a table. Upon entry into the dining area my eyes were instantly drawn to the left where the sea food was located. Oysters on the half shell, Jumbo shrip, Smoked Salmon, Cooked on the spot Crab Cakes... I could tell already Id be very happy.

The service was top notch and the food was all prepared deliciously. Most people will find it pricey but I feel like its well worth it if you have a special occasion or want some amazing food and service to boot give it a shot.

  • Stayed: June 2013, travelled as a couple
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Thank CarsRFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FoundersInn, Manager at The Founders Inn and Spa, responded to this reviewResponded 25 June 2013

We are truly pleased and honored that you chose to celebrate your special occasion with us on our Sunday Brunch. We take a great deal of pride and strive very hard to offer our guests an amazing assortment of different items, including our wonderful seafood selections which I am so glad caught your eye. I hope you saved room for our enormous dessert bar. On behalf of the Founders Inn and Spa, congratulations and we hope to serve you again in the near future.

Sincerely,
Christopher Cruse

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Reviewed 23 June 2013

Stayed at Founders Inn for Father's Day weekend. Grounds were beautifully maintained and definitely a must see. Room was not in the main building but closer to main road. room was clean, beds were very soft and size met our needs. Very disappointed in Father's day brunch & gift (package we had purchased). Brunch was 11-3, but we were advised that as we bought the package we could not be seated until 1:30 or later, no flexibility and no etched glass gift without attending the brunch. Due to travel plans, this time was later than we could wait and we had to leave.

  • Stayed: June 2013, travelled as a couple
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1  Thank ScSunlovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FoundersInn, General Manager at The Founders Inn and Spa, responded to this reviewResponded 24 June 2013

Dear ScSunlovers,

Thank you for your review of the Founders Inn. I am glad to hear that you enjoyed the comfortable guest room and our English gardens. I am sorry to hear of your experience regarding the Fathers’ Day Brunch. For all guests, including those on a hotel package, brunch seating is based on available openings at the time your hotel reservation is made. I apologize for any inconvenience this caused. In anticipation for the large dining events, we contact in-house guests to ensure that we have a table available for the approximate preferred reservation time. Again, I sincerely apologize that we were not able to fulfill this part of your reservation. We hope that you will return to the hotel in the future so that you may partake in a dining event. Thank you for letting us know of our areas of opportunity so that we can continually work towards providing an excellent product to our guests.

Best regards,
Sascha Hemmann
General Manager

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Reviewed 22 June 2013

Stayed at Founders Inn based on friend's recommendation. We were not disappointed. We had a queen room. Room was clean and nicely decorated, very cozy. Loved the soft towels in the bathroom. We enjoyed sitting in the rocking chairs outside overlooking the lake and fountain. Air conditioning was slightly noisy, room didn't get as cool as we would have liked. We ate at the Swan Terrace. Food was delicious and service was excellent. Definitely would return when in the area.

  • Stayed: June 2013, travelled as a couple
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Thank kimmely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FoundersInn, General Manager at The Founders Inn and Spa, responded to this reviewResponded 24 June 2013

Dear Kimmely,

We are glad that you enjoyed your experience at the Founders Inn & Spa! I will pass on your comments regarding your wonderful food and beverage experience to the Executive Chef. Please join us again soon for another stay and another visit to the Swan Terrace.

Best regards,
Sascha Hemmann
General Manager

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Reviewed 20 June 2013

We had a queen room June 16, 2013. It was tastefully decorated and clean. The queen bed was comfortable. The grounds at the Inn are beautiful. Although we had no children with us the pool had families and a separate small pool area seemed to entertain the children with its slide. A small outdoor bar is located at the pool with a limited menu. No outside food or beverage is allowed in the pool area. A small outdoor bar is located at the pool with a limited menu. The pool area is nice, but nothing great. In addition to the pool there is a nice play area with a swing set and slides on site for small children.

Parking was included on site.

Breakfast was not included in our room rate but there is a restaurant on site. Because it was Father's Day the Brunch with Live Music was $34.95 per adult, children 5-12 $17.95.

A shuttle runs a couple times a day to the beach. This hotel seems to be more in the Chesapeake area than the beach area. I would estimate a shuttle would take about 20-30 minutes to the beach.

  • Stayed: June 2013, travelled with family
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Thank TempeGrandma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FoundersInn, General Manager at The Founders Inn and Spa, responded to this reviewResponded 24 June 2013

Dear TempeGrandma,

Thank you for your review of the Founders Inn & Spa! I am glad to hear that you enjoyed the colonial décor of the hotel, as well as our relaxing pool area. We seek to provide a unique and quaint experience for all of our guests! Come back soon!

Best regards,
Sascha Hemmann
General Manager

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Reviewed 17 June 2013 via mobile

Great pool and slide for the kids, convenient location near highway. Small rooms, average service. Breakfast has fresh fruits and usual staple of foods. Exercise room has adequate equipment, closed captioning did not work on TVs above treadmill.

  • Stayed: June 2013
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1  Thank Tartebroeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FoundersInn, General Manager at The Founders Inn and Spa, responded to this reviewResponded 18 June 2013

Dear Tartebroeck,

I am glad to hear that you enjoyed our wonderful hotel amenities. Our outdoor pool and waterslide is a great way to cool down during the hot summer months in Virginia Beach! Please join us again soon for a relaxing stay, as well as to enjoy a special dining event like Tuesdays on the Terrace or our Independence Eve Cookout!

Best regards,
Sascha Hemmann
General Manager

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Additional Information about The Founders Inn and Spa

Address: 5641 Indian River Road, Virginia Beach, VA 23464-5247
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Virginia Beach
#18 Business Hotel in Virginia Beach
#23 Family Hotel in Virginia Beach
#23 Romantic Hotel in Virginia Beach
Price Range: £72 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Founders Inn and Spa 4*
Number of rooms: 240
Official Description (provided by the hotel):
The timeless Founders Inn and Spa is a Virginia Beach resort that pampers guests with the comforts of home, concierge attention and hi-tech conveniences. Select guest rooms with fireplaces and views of the serene lake and lovely Colonial garden are especially unforgettable. The Founders Inn and Spa features a wealth of excellent amenities and guest services including comfortable rooms and suite accommodations, in-house restaurants, a spa and fitness center, a shuttle service, pet-friendly rooms, complimentary wi-fi, a business center, special event spaces and meeting venues, to name a few. Whether it is a business stay, a family vacation, or a life event, we are looking forward to a chance to serve you at The Founders Inn and Spa near Norfolk, Virgnia. ... more   less 
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Also Known As:
The Founders Hotel Virginia Beach
Founders Hotel Virginia Beach

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