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“Thanksgiving 2010”

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The Founders Inn and Spa
Ranked #13 of 109 Hotels in Virginia Beach
Columbia, South Carolina
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Thanksgiving 2010”
Reviewed 29 November 2010

We booked a room for us and a room for our son and his family (includes a 3 year old). We had a large two room suite (king bedroom, living room, two bathrooms) and our son had a large king room with a fireplace). The rooms were spotless and very charming. Also had hanging large screen tvs, our room had two of them. The Thanksgiving dinner was beyond superb. It was gourmet. Although there was a large crowd waiting to get in and plenty of tables, they never let too many in at once so no one would have to wait in the buffet line. As hotel guests we did not have to wait at all. Later that evening they put out cookies, milk and cider in lounge areas. It was decorated for Christmas already and quite beautiful. The also had an executive lounge available, which had drinks and snacks for free. The grounds were also very beautiful and well maintained. The staff - very accomodating and responded very swiftly to our requests. Breakfast was not included in our rate but was reasonably priced and delicious. We look forward to returning.

  • Stayed November 2010, travelled with family
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Helpful?
Thank halouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsolutions, Manager at The Founders Inn and Spa, responded to this review, 6 December 2010
Dear halouise:
Thank you for your wonderful comments. Our entire staff is thrilled that you, your son and family all enjoyed your visit over Thanksgiving. We are so pleased with our newly renovated guest rooms; and receiving feedback such as yours assures us that we made the right upgrade decisions. Our Colonial charm and warm hospitality are two things we value greatly and I am so glad everyone enjoyed the atmosphere, the milk and cookies, our executive lounge - and most importantly our fabulous staff. Thank you again for choosing to stay at The Founders Inn and spa, and we look forward to your next visit as well!
Melanie Bowman
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (191)
Date | Rating
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English first
Owego, New York, USA
2 reviews
Reviewed 12 October 2010

My husband and I stayed here, on our way to the OBX, because we have a friend in the area. We had a great stay. Got the best nights sleep there of our whole vacation.
We got a good deal from their website when we booked back in August. The room was very clean. It was decorated in a very homey fashion.

No complaints. We stayed one night and didn't have any trouble.

Ordered Champagne and Strawberries as an extra for our room. They were both very enjoyable.

  • Stayed September 2010, travelled as a couple
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Helpful?
Thank whoward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsolutions, Manager at The Founders Inn and Spa, responded to this review, 16 October 2010
Dear whoward:
Thank you for being our guest and for your review. I am thrilled that you enjoyed your visit and look forward to your next stay with us. We do offer great internet specials and some incredible packages including spa treatments, dinner and/or breakfast. Hopefully you can take advantage of some additional services the next time you are in Virginia Beach.
Melanie Bowman
Director of Operations
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palm beach
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2010

My husband and I found this hotel online- and stayed there even though the star rating seemed low. The pictures looked lovely- so we decided to give it a try. And we are glad we did!
We are currently discussing having a family reunion there. It's a beautiful property- and from the moment you check in- everyone makes you feel at home. They also have a nightly happy hour in their courtesy suite where they serve you snacks, cocktails, and appetizers. This place is first class all the way. Beautiful gardens and a really nice pool area. Our only regret was that we could only stay one night.

  • Stayed August 2010, travelled as a couple
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Helpful?
Thank livinitupPalmBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsolutions, Manager at The Founders Inn and Spa, responded to this review, 4 October 2010
Dear livinitupPalmBeach :
Thank you very much for staying with us and for your wonderful review. We would be delighted to host your family reunion here and I can assure you the staff will take great care of you and your guests.
Thank you again for the kind words and we do look forward to your next visit - hopefully one where you can stay a little longer!
Melanie Bowman
Director of Operations
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South Riding, Virginia
1 review
Reviewed 26 September 2010

Stayed for a work conference. The Founders Inn is under going renovations. This is something that should be posted on the website. The building we stayed in was one that was being remodeled. The smell of paint and turpentine when you walked in the building was over powering. We stayed in one of the newly remodeled rooms. The room was nice, but the bathroom could have been cleaner. There was a very large spider in our room on the ceiling and we had to call someone to come remove it. He was very nice about doing so. Ordered room service the night before for breakfast the next day. it was 40 minutes late from the time requested and the oder was wrong. The food we had through out the weekend was not very good it was over cooked and the cream curdled when i put it in my coffee. That is gross makes me wonder about how food is handled and stored.
Most of the staff was friendly and spoke to the guests. I was really disappointed and was hoping for better!

  • Stayed September 2010, travelled on business
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Helpful?
Thank lcma19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsolutions, Manager at The Founders Inn and Spa, responded to this review, 4 October 2010
Dear lcma19:
Thank you for taking time to relay the positives and negatives of your recent visit. I too am very disappointed that your stay was not what either of us expected. I do apologize that the renovations affected your stay. While we are thrilled to be renovating all 240 of our guest rooms, it has been our mission to protect our guests as much as possible from the noise or smells that are a result of renovating. I am also disappointed that the cleanliness of your bathroom was lacking. This has been addressed with the staff to ensure that they are following all the steps outlined for proper cleaning.
My biggest disappointment is with the food - having an incorrect order delivered late, curdling milk and overall poor food quality is unacceptable. Our Food and Beverage Director is addressing these issues and I can assure you this is not the standard service or quality we provide.
Thank you again for bringing these issues to our attention and allowing us the opportunity to address and correct each one.
Melanie Bowman
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Stroudsburg, Pennsylvania
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2010

We stopped for one night on our way to the Outer Banks. It was one of the most amazing hotels in which we have stayed. We arrived 5 hours before check in and they had a room ready for us. The service was amazing. It was some of the best food we have ever had. We have been singing the praises of The Founders Inn and Spa since we left and will continue. Every hotel can learn from this one! We will DEFINITELY be back!!

  • Stayed August 2010, travelled as a couple
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Helpful?
Thank charmol520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsolutions, Manager at The Founders Inn and Spa, responded to this review, 7 September 2010
Dear charmol520:
Thank you for your wonderful compliments! We are thrilled that you enjoyed your stay with us and appreciate your kind words. We take great pride in the service we provide, and I am so glad that you will come back and see us again. I hope your visit to the Outer Banks was not impacted by Earl. We were very lucky here to have dodged that one!
Thank you again,
Melanie Bowman
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 August 2010

Was it bad luck or is there something wrong? Our first impression was a good one. The building and the park look great. But the service was a problem.
First they could not find our reservation, then we had to wait 45 Minutes till the keys were ready. Ok, there was a computer problem.
Next morning we orderd breakfast from the menu. Half of it made to our table, after 30 minutes. The friendly waiter apologized later, he didn´t charge us for the coffee. But I had to leave without breakfast.
The ac in the room is very noisy - the room service started knocking at our door around 9am - on a sunday.
Altogether a little bit to much of bad luck for a 24 hour-stay.

  • Stayed August 2010, travelled as a couple
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Helpful?
Thank Schulausflug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsolutions, Manager at The Founders Inn and Spa, responded to this review, 1 September 2010
Dear Schulausflug:
Thank you for choosing to stay. The problems you encountered during your brief visit are certainly not typical for our guests. I would like to investigate the reservation problem more and hope you will provide me with the information to do so. The delay in having a key produced for your stay is inexcusable. I do apologize for the breakfast issues and that you were disturbed so early on a Sunday morning. Of course a noisy AC only compounded the other issues and again please accept my apologies. I do ask you will consider another visit so that you can experience the level of service and quality we are known for.
Melanie Bowman
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonds, Washington
Level 5 Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 August 2010

We booked our first McGrath family reunion at the Founders Inn and Spa. The Staff was very helpful, friendly and professional from the first inquiry to the last goodbye. It's a lovely place, close to everything with good food and beautiful grounds. The swimming pool is a gem; clean, fun and no steps - just like the beach! I'd recommend Founders for singles, couples, families and groups. Lots of places to meet and visit, things to do and even movie nights. The added bonus is that it's quiet and affordable with a Shuttle to take you to the bustling Virginia Beach or shopping area if you want a change. You could easily spend a week here and not be bored but pampered and stay within your budget.

  • Stayed July 2010, travelled with family
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Helpful?
Thank celticgypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rsolutions, Manager at The Founders Inn and Spa, responded to this review, 7 September 2010
Dear celticgypsy:
Thank you for being our guest. I am thrilled that you enjoyed your stay with us and appreciate hearing the wonderful compliments. In addition to the wonderful amenities you mentioned, we are in the midst of renovating our colonial style guest rooms and anticipate completion by Christmas this year. We look forward to your next visit with us!
Thank you again,
Melanie Bowman
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Founders Inn and Spa

Property: The Founders Inn and Spa
Address: 5641 Indian River Rd, Virginia Beach, VA 23464-5247
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Virginia Beach
#4 Best Value Hotel in Virginia Beach
#18 Business Hotel in Virginia Beach
#23 Family Hotel in Virginia Beach
#23 Romantic Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Founders Inn and Spa 4*
Number of rooms: 240
Official Description (provided by the hotel):
The timeless Founders Inn and Spa is a Virginia Beach resort that pampers guests with the comforts of home, concierge attention and hi-tech conveniences. Select guest rooms with fireplaces and views of the serene lake and lovely Colonial garden are especially unforgettable. The Founders Inn and Spa features a wealth of excellent amenities and guest services including comfortable rooms and suite accommodations, in-house restaurants, a spa and fitness center, a shuttle service, pet-friendly rooms, complimentary wi-fi, a business center, special event spaces and meeting venues, to name a few. Whether it is a business stay, a family vacation, or a life event, we are looking forward to a chance to serve you at The Founders Inn and Spa near Norfolk, Virgnia. ... more   less 
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Also Known As:
The Founders Hotel Virginia Beach
Founders Hotel Virginia Beach

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