3 stars for clean because the shower floor wasn't scrubbed well, I cleaned it to my comfort level, ended up cleaning the bathroom to be safe. There was a toilet paper behind the hair dryer which wasn't removed during my stay either. We also had to wipe the blinds, so dusty, I get sick easily so breathing all that, not good. They need to supervise housekeeping, if they don't do a good job they'll loose customers. They have the most important job.
Loved the location, for the price that's a plus!! The rooms are cute and updated but the bed was a full size, quite small for a couple, and I'm not fat, but we didn't get a restful sleep. The bathroom in our room was super small, my knees touched the wall when I sat on the toilet lol too funny. Our room was right next to the performance side of the street which was great to watch the shows from our window, but I wished the manager would've told us. We go to bed early so we couldn't sleep until the shows were over. You need to tell your customers this information. Poor service because I called the front desk to get soap and they never brought it to us. The young employees need to be more customer centered and wear name tags. I only remember Mr. Monzon, I think he's the manager. Super nice guy. I will stay again but ask for a room not so close to the street.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, TripOnline SA, Evoline ltd, getaroom.com and Cancelon so you can book your 19 Atlantic Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel 19 Atlantic