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“Great Location-NeedsUPDATE!”

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Best Western Plus Virginia Beach
Ranked #20 of 109 Hotels in Virginia Beach
Certificate of Excellence
Reviewed 1 October 2012

FIrst time in Virginia Beach, loved the beach and boardwalk! Restaurants along the boardwalk were nice too but dont look for any chains...you wont find one! The Best Western is usually a safe bet especially with the free breakfasts! This hotel is in need of a major updating.....It was clean and the staff were friendly but when we went to find the pool....it was across the street facing traffic and a the underground parking!!! and on either side was the rest of the hotel (its in two sections) weird.... Anyway we didnt enjoy the pool experience at all so we didnt go back. The restaurant is ok....breakfasts wer pretty good except its only served from 6 am to 9am so no sleeping in!! You would think they would let it go till at least 10am. The matresses on the beds were hard as rock )o: And they clean until 4pm... I wouldnt stay in that hotel again altho I have to say the staff who worked on the Monday the 10th of Sept were amazing...friendly and when I asked about shopping they recommended the best mall ever...MacArthur Center!!! Oh and the jets.....if you enjoy seeing jets flying over your hotel an beach on a daily basis then head to Virginia Beach! lol We enjoyed quite the air one day as they were practicing formations. Dont know if I would go back to Virginia Beach...not because of the hotel but the whole area needs an update!

  • Stayed: September 2012, travelled with family
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2  Thank mtlgirl_02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,303 - 1,309 of 1,504 reviews

Reviewed 1 October 2012

Our experience from the start was very disappointing. We booked this hotel based on a lot of positive ratings and experiences. However, when checking in the clerk was not very friendly at all. The room we booked with an oceanfront view and belcony was on the ground floor and you couldn't even see the ocean at all! The staff was unwilling to make any changes to the reservation on rate. The rooms were clean except for finding someone elses sunglasses still in the room. The free continental breakfast was pretty much what you could expect from a sub-par hotel and ends at 9:00am! Don't people usually sleep in when they are on vacation? Needless to say, we will NOT recommend this hotel or ever stay there again.

Room Tip: When making a reservation make sure to call and make sure not to get a ground floor room if you are...
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  • Stayed: September 2012, travelled as a couple
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2  Thank 700nanolight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2012

My husband and I usually stay at Hilton/Hampton Inns, but they were both booked for the Neptune Festival. We chose the Best Western Plus because of it's description and a perfect location for all the festivities. Our room was clean but in much need of an updating. We stayed in room 712. The 'PLUS" description says, " modern amenities". The sink was in the entrance hallway which also included the 24" bar to hang your clothes. The toilet and tub were in a separate room just big enough to open the door. The toilet was loose and banged against the wall whenever getting up. The tub ceiling was in need of replacement, and just dingy in general. The restaurant/bar was in need of a good cleaning and better lighting. When they didn't have the ingredients to make a mojito we decided to go elsewhere. We didn't bother to use a discount coupon for dining. The breakfast was poor at best, greasy sausage,precooked steamed waffles, powdered scrambled eggs, and frozen danish that was cold and hard. They should take a few lessons from Hampton Inns/Hjlton on how to present a quality breakfast. Oh that's right, the owner of this hotel also owns the Hilton a few blocks over and the Gold Key properties we were asked to preview for purchase. Maybe he should invest in some time and visit this location to see for himself how much this property needs some attention. This is the second Best Western we have stayed at and both privately owned hotels were below average in quality and value.

  • Stayed: September 2012, travelled as a couple
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2  Thank giulianogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

Virgina Beach is very nice. After you get used to Jets flying by from 8:00a.m. to midnite. They are just protecting our Country Hotel is nice could use an update. Breakfast was good as long as you were there by 7:30am The staff very helpful & nice. Had a pretty good time lots to see & do.

  • Stayed: August 2012, travelled with family
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4  Thank duseytc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

We stayed at the Best Western Hotel in Virginia Beach, June 25 - July 1, 2012. The hotel is divided into two sections one is across the street from the beach and the other is right on the beach. The location was excellent and the view was spectacular. The rooms were very spacious and included a microwave and refrigerator which was very convenient. The balcony overlooked the beach broadwalk and the beach and in the afternoon we had shade, ocean breeze and the amazing view. We had breakfast included and it offered a pretty decent variety plus it also had hot items like eggs, bacon and sausage. It also included free parking, but most of the time the parking spaces in front of the hotel were taken and we had to park across the street in a garage owned by the hotel. The staff was friendly and willing to assist always, however they were understaffed and a little overwhelmed at times, specially the those in charge of housekeeping. I would definitely recommend this hotel.

  • Stayed: June 2012, travelled with family
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2  Thank Alanis628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2012

wanted to get away for a few days, wasnt sure where to stay, wrote down a few hotel names, numbers and rates...when we drove into vb about 11:00am, looked at best western, looked clean, was on the beach...went to the front desk.
I met morgan who was very helpful and answered my questions....they had a hot breakfast every morning with scrambled eggs, sausage and waffles, endless coffee pot, and all the rooms on the ocean side had balconies....
sheets were crisp and smelled fresh, bathrooms were also clean. Had a great stay, viewed the ocean from the balony, would highly recommend this place, extremely well centerally located. Saw dolphins in the water, military jets also fly overhead doing there menouvers three at a time.....it began to rain so I took a swim in the indoor pool....was not able to use the outdoor pool....didnt have time......was a great stay, highly recommend this hotel.

Room Tip: be sure to book the "ocean side"...some hotels have buildings on both sides of atlantic av...
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  • Stayed: September 2012, travelled as a couple
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2  Thank rainbowribbon2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2012

We went for Labor Day, I thought the people were nice the room was clean and we plan on going back again for 4th of July and Labor Day again. Loved the balcony, breakfast needs improvement, dont get there too late or you will wait in line.

  • Stayed: September 2012, travelled as a couple
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Review collected in partnership with Best Western
2  Thank lucy1961LanokaHarbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Virginia Beach

Address: 2809 Atlantic Avenue, Virginia Beach, VA 23451-3029 (Formerly BEST WESTERN PLUS Oceanfront Virginia Beach)
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Virginia Beach
#14 On the Beach Hotel in Virginia Beach
#27 Romantic Hotel in Virginia Beach
Price Range: £63 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Virginia Beach 3*
Number of rooms: 214
Official Description (provided by the hotel):
The BEST WESTERN PLUS at the Oceanfront offers several types of accommodations to choose from. Our non-smoking hotel has stunning views from the private balconies of our oceanfront rooms overlooking the boardwalk. Easy beach access is also available from our non-oceanfront rooms, which are located across the street from our hotel, in a 3-story motor-inn style building with exterior corridors. Non-oceanfront rooms feature double-size beds as well as eight two-room suites with one queen bed. All rooms include microwaves, refrigerators, coffee makers and complimentary wireless internet service for your added convenience. Complimentary hot breakfast buffet is also included as well! Please note: One parking space is available per reserved room. We hope you will come and experience a wonderful vacation with us soon. ... more   less 
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Also Known As:
Best Western Plus Oceanfront Virginia Beach Hotel Virginia Beach
Best Western Virginia Beach
Virginia Beach Best Western

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