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“Great Stay”

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Best Western Plus Virginia Beach
Ranked #17 of 109 Hotels in Virginia Beach
Certificate of Excellence
baden, United States
1 review
“Great Stay”
Reviewed 8 July 2014

The staff at the hotel was more than helpful. The room was clean and comfortable. We had an excellent view from our room. Just steps away from the beach. The board walk did not have much to offer for us, but the hotel was great and very clean

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Johnnette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvabeach, Guest Relations Manager at Best Western Plus Virginia Beach, responded to this review, 17 July 2014
Thank you for taking the time to leave your review of the Best Western PLUS Oceanfront here in Virginia Beach. We are pleased to hear that you enjoyed your stay with us. Be sure to spread the word to friends and family that you enjoyed your visit so they too can enjoy a great stay when they come to Virginia Beach. Take care!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (271)
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Seattle, Washington
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 July 2014

I've stayed at Best Western PLUS hotels before and never had an experience like this one. The only plus of this hotel is the location, the fact that it is a beach front property. That is it.
This hotel is ridiculously expensive for what it is. The rooms are small and very outdated. There was spills on the walls, and stains all over the carpet. The staff was rude, with the exception of three people: 1. the concierge, who was a super nice guy, eager to help and gave us great tips, 2. our cleaning lady who was always happy, and smiling; and 3. One of the ladies at the front desk, her name was Jessica who was also nice and helpful. The rest of the staff were the complete opposite; they seemed inconvenienced every time we spoke to them.
The pools are a joke. The hotel is in serious need of a major remodel.

Room Tip: Pick a room at a different hotel!
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  • Stayed June 2014, travelled with family
    • Value
    • Rooms
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Helpful?
1 Thank caroayala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvabeach, Guest Relations Manager at Best Western Plus Virginia Beach, responded to this review, 17 July 2014
Thank you for taking the time to leave your review of the Best Western PLUS Oceanfront here in Virginia Beach. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Take care!
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pa
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 July 2014

Not a bad motel for they money and oceanfront. Great breakfast and friendly people. Had a great stay! The parking is cramped and normally had to park across the street in parking garage. The plus to that was it was out of the sun. The indoor pool needs heated, but otherwise, good motel for the price.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank hollywood23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvabeach, Guest Relations Manager at Best Western Plus Virginia Beach, responded to this review, 17 July 2014
Thank you for leaving a review of the Best Western PLUS Oceanfront here in Virginia Beach. Thank you for the compliments on our staff and our amenities. We make every attempt to be sure our guests are fully taken care of while here with us. Our additional parking is located in our parking garage that is directly across the street (Atlantic Avenue.) The indoor pool is seasonally heated so during the summer months, the heat is off. Be sure to visit us during the winter months and the indoor pool will be heated to your comfort. Thank you so much for staying with us and we cannot wait until your return stay! Take care!
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Chesterfield, United States
2 reviews
Reviewed 4 July 2014

Very nice and professional staff: every single one of them were friendly and helpful. Great location on Virginia Beach, steps from Neptune along the boardwalk, very central location. Room was very clean and the bed was surprisingly comfortable.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
1 review
Reviewed 4 July 2014

My family and I stayed at BWPO and enjoyed our stay..continental breakfast was nice, staff courteous and helpful. The rooms were clean and beds comfy. I would recommend this hotel. Only drawback, I wish the hotel brochure had mentioned that the beach umbrellas seen in hotel photos were a separate rental charge and not included as part of hotel amenities, didn't plan on extra expense! Overall, had a fantastic time, would stay again.

Room Tip: Oceanfront room is the way to go!, sunrises were unbelievable.
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  • Stayed June 2014, travelled with family
    • Value
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Helpful?
Thank Raynette295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rainelle, United States
1 review
Reviewed 4 July 2014

Had a wonderful experience.Everything was clean and everyone was very polite and helpful. Breakfast and the restaurant food was excellent. The girls at the front desk, the cleaning staff, and everyone we came in contact with were very friendly and helpful. Would likely stay here the next time in town.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Vicki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level 6 Contributor
180 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 July 2014 via mobile

All ocean front rooms on beach side, accommodating and well trained staff, good restaurant on premises, very good hot breakfast with 5 hot items included. This is our 4th visit and wouldn't think of looking elsewhere.

Stayed July 2014, travelled as a couple
Helpful?
Thank Kristopher K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Virginia Beach

Property: Best Western Plus Virginia Beach
Address: 2809 Atlantic Avenue, Virginia Beach, VA 23451-3029 (Formerly BEST WESTERN PLUS Oceanfront Virginia Beach)
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Virginia Beach
#13 On the Beach Hotel in Virginia Beach
#27 Romantic Hotel in Virginia Beach
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Plus Virginia Beach 3*
Number of rooms: 214
Official Description (provided by the hotel):
The BEST WESTERN PLUS at the Oceanfront offers several types of accommodations to choose from. Our non-smoking hotel has stunning views from the private balconies of our oceanfront rooms overlooking the boardwalk. Easy beach access is also available from our non-oceanfront rooms, which are located across the street from our hotel, in a 3-story motor-inn style building with exterior corridors. Non-oceanfront rooms feature double-size beds as well as eight two-room suites with one queen bed. All rooms include microwaves, refrigerators, coffee makers and complimentary wireless internet service for your added convenience. Complimentary hot breakfast buffet is also included as well! Please note: One parking space is available per reserved room. We hope you will come and experience a wonderful vacation with us soon. ... more   less 
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Also Known As:
Best Western Plus Oceanfront Virginia Beach Hotel Virginia Beach
Best Western Virginia Beach
Virginia Beach Best Western

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