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“nice hotel”

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Best Western Plus Virginia Beach
Ranked #17 of 109 Hotels in Virginia Beach
Certificate of Excellence
Reviewed 5 August 2014

We stay at this hotel every Christmas week , it is always very clean and friendly staff. The boardwalk displays holiday of lights that you can see from your balcony , always a nice Christmas touch. The rooms are just a little small. There is a resturant in the hotel which is always a convenence. We will stay there again.

  • Stayed: December 2013, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Joanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 August 2014

We stayed here last week for part of our family vacation and the location is perfect. I agree the rooms were a bit dated but the people were nice and the hotel overall is well kept. The breakfast was an average hotel buffet style. All rooms are oceanfront with balconies. So perfect for people watching or listening to the ocean. The only thing is the outdoor pool is across the street at the other section of their hotel where the additional parking is. Not a big deal at all especially since we were there for the beach and that was within steps! Would definitely stay here again.

  • Stayed: July 2014
    • Value
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1  Thank ZazyBoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

When we arrived at the hotel, it took almost an hour to find a cart to get our stuff up to our room. After a 10 hour drive this was very frustrating. There was nowhere to park in the lot so we had to park in the garage across the street and carry our stuff over. When I asked for carts, no one offered to help find us one, they just said they are around the corner, which there were none. The ladies at the desk talked like they were helpful and friendly but did not follow through with several of my requests. Coffee maker was dirty and broken in my room, tub was dirty with pubic hairs still in it, light was flickering on and off in bathroom and eventually wouldn't turn on at all. The remote for the t.v. didn't channel up. We did ask for a new coffee maker and new remote which they eventually brought up. I went to print out directions for a place we were visiting the next morning and the printer was not working because the toner was low. I went to the front desk and complained at 10 am. She said she would call maintenance. I checked throughout the day and the toner was never fixed. Finally, that evening around 7pm, I complained again to the concierge and she did print directions for me. We were told when we checked in that there was a hot tub. But no Hot tub, just a cold pool with some jets. I am not sure if the problem was not enough staff or just not enough competent staff. Vacation is supposed to be easy and nothing about this stay was easy. I thought I was going to have a great 4 day weekend with my daughters but it ended up being a not so great experience that we tried to make the best of. We decided to check out a day early and spend our day somewhere else since our experience here was so negative.. I checked my account later that evening and saw that my account was charged the full amount of all four days.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Best Western
Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014 via mobile

Stayed here July 20-23, 2014 in a non oceanfront room with my husband and 3 kids. Out friends and their 3 kids also went and were in the room right next door (as requested when booking a few month prior) No complaints from us! Everything was nice, room was spacious and clean. The free breakfast was delicious and we were right by the beach! Would definitely return again :)

Stayed: July 2014
Thank missangela025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Our room was clean and functional, though small. Great view of the ocean from our private balcony. The free breakfast was really tasty; got no complaints from my teenagers! Every service person we encountered was friendly and helpful. And it's cental location at 28th street meant we were close to the beach action and away from the mellee at the end of the strip.

Room Tip: The bathroom is very small so be prepared to stare a tight space. The pool and parking are across th...
See more room tips
  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank kristindwebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

As a former meeting planner at high end hotels, I could not believe that a Best Western could be this nice. The ocean view was spectacular. The room was clean and updated, nice size. The staff was pleasant and helpful. The concierge was spot on with recommendations. The restaurant food was delicious.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Best Western
Thank Selest M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

The only good thing about this hotel is the location. Filthy rooms and everything was dated, worse than a 1 star highway motel. Wouldn't stay in it even if it was for free in the future. The only good thing about this hotel is the location. Filthy rooms and everything was dated, worse than a 1 star highway motel. Wouldn't stay in it even if it was for free in the future.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Roland S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Virginia Beach

Address: 2809 Atlantic Ave, Virginia Beach, VA 23451-3029 (Formerly BEST WESTERN PLUS Oceanfront Virginia Beach)
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Virginia Beach
#14 On the Beach Hotel in Virginia Beach
#27 Romantic Hotel in Virginia Beach
Price Range: £55 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Virginia Beach 3*
Number of rooms: 214
Official Description (provided by the hotel):
The BEST WESTERN PLUS at the Oceanfront offers several types of accommodations to choose from. Our non-smoking hotel has stunning views from the private balconies of our oceanfront rooms overlooking the boardwalk. Easy beach access is also available from our non-oceanfront rooms, which are located across the street from our hotel, in a 3-story motor-inn style building with exterior corridors. Non-oceanfront rooms feature double-size beds as well as eight two-room suites with one queen bed. All rooms include microwaves, refrigerators, coffee makers and complimentary wireless internet service for your added convenience. Complimentary hot breakfast buffet is also included as well! Please note: One parking space is available per reserved room. We hope you will come and experience a wonderful vacation with us soon. ... more   less 
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Also Known As:
Best Western Plus Oceanfront Virginia Beach Hotel Virginia Beach
Best Western Virginia Beach
Virginia Beach Best Western

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