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“Enjoyable Time in a Good Location”
Review of Ocean Key Resort

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Ocean Key Resort
Ranked #31 of 109 Hotels in Virginia Beach
Virginia
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Enjoyable Time in a Good Location”
Reviewed 24 October 2013

We enjoyed our time at Ocean Key. The staff was always friendly and helpful. It is a small place, but is nice. There are small issues with cleanliness, but not a big deal. It was generally quiet. The rooms were not large, but was fine for 2 adults and 2 children. The kitchen was tiny, but the microwave/convection oven and the stove-top was sufficient to meet our needs. We ate the majority of meals in the room.

The pool and hot-tub were nice. It was never very busy and was plenty of room for our children to play.

Although it was not directly on the beach, being right across the street from the beach was not an issue. It would have been nice to have been in a room with balcony to have enjoyed the beach view. It was close to a couple of beach playgrounds, one in each direction from the hotel. This was a HUGE plus with our 4 year old.

Their common area / activity area was nice. The staff there was very accomodating.

We would go back to the hotel again, if we decide to go back to Virginia Beach. Unfortunately, during the off-season the dredging done by the city with black-muck with chunks of who-knows-what was spewing into the water not far from the hotel. It grossed my family out and may keep us from returning to the area for a very long time.

  • Stayed October 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Loserboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 29 October 2013
Thank you for taking the time to share your vacation experience at the Ocean Key Resort. I am pleased that you and your family enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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426 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Huntington Station, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2013

Bill Mitchell and his staff made our vacation even more enjoyable by their show of hospitality. There were there 24/7 for all of our many questions.We have a time share and trade to go different places all the time and we had such a great time ,we will be back next summer with our family. We loved being at the quieter end of beach. Getting up in the morning and being able to walk to get breakfast was so ideal. Monica F from Long Island.

Room Tip: ask to be high up for the view
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tfrascone13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 29 October 2013
Thank you for sharing your vacation experience at the Ocean Key Resort. I am pleased that you and your family enjoyed your time with us. I appreciate you choosing VSA Resorts and look forward to your family’s next vacation in Virginia Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westminster, MD
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 15 October 2013

This was out 3rd stay at Ocean Key, we love the location on the quieter south end.
We had an oceanside balcony, where we spent many hours enjoying the sights and sounds of the ocean and boardwalk. How lovely to have morning coffee while watching the sun come up!
A big thank you to Bill Mitchell for helping find us an ocean view room. Also many thanks to all the staff. My third morning there I woke up sick and the front desk directed me to walk in care and directions to get there.
The rooms are clean, nicely decorated, with everything you need to prepare meals if you can resist all the really good restaurants within walking distance.
If you are planning to come to Virginia Beach stay here. Thank you Ocean Key Resort.

Room Tip: Opt for a balcony.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ljewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 16 October 2013
Thank you for sharing your vacation experience at the Ocean Key Resort. I am pleased that you and your family enjoyed your time with us and mentioned our beautiful Resort, amenities, and wonderful staff including myself. I appreciate you choosing VSA Resorts and look forward to your family’s next vacation in Virginia Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christiansburg, Virginia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 October 2013

Very nice place. Lots of amenities from the game room to the indoor pool and Jacuzzi. The room was smaller than expected and the only window in the room was off the balcony in the master suite which left others without the access to the view. The walls a thin. We could hear people in the hallway at all hours day and night as well as hear the elevator chime each time it arrived on the floor.

The staff was all very nice and quite accommodating. Even though the lack of windows bothered me a bit, I would stay at the Ocean Key Resort again and would also tell others it is an okay place to stay.

Room Tip: Make sure you specify you want a balcony otherwise you may not get one. I do not believe every room...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 16 October 2013
Thank you for choosing the Ocean Key Resort as your vacation destination. We look forward to seeing you and your family again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
132 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 14 October 2013 via mobile

My wife found a deal online to a one-night stay at Ocean Key. We found the hotel to be a nice one night stay open with great boardwalk access and easy to find for us Carolinians. We checked in late and the check in process went smoothly. Here are my trivial gripes - I had to repair the flush mechanism on the toilet ( a 2 min. Fix) and the TV remote would not work. I did not call for help since it was late.

Stayed October 2013, travelled with family
Helpful?
Thank Pack D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 16 October 2013
Thank you for giving us the opportunity to fulfill your family vacation needs. We appreciate your kind words about the location at the Ocean Key Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Va
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2013

I truly enjoyed my one week stay at Ocean Key Resort. Bill Mitchell and Staff were wonderful. In particular I would like to say Kudos to Theresa at the front desk, she was immensely helpful, full of good ideas, and quick to find the answer an questions and to do any research that we needed to make our trip more enjoyable.

Thank you Theresa!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bnwamira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 28 September 2013
Thank you for sharing your vacation experience at the Ocean Key Resort. I am pleased that you enjoyed your vacation with us and mentioned our wonderful staff, especially Theresa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 September 2013

We had gone down to VA beach to surprise my sister for her wedding!! I found a great deal online on a room, but I had to do a timeshare presentation. Which was fine! I am in the market to buy a timeshare anyways, so this was a win win situation! BUT when we arrived and checked in everything was fine. The next morning when I went down to do the presentation, I was told that I couldnt do it because my live in boyfriend was not with me? I was NEVER advised that he had to be with me. To me, it seemed like a scam. They wanted to charge me full rate for the 3 nights. At this point, the staff was very rude, and we left and put our money to better use at a resort with kind and well trained staff. Bill Mitchell, the hotel manager was very kind and helped out alot. I would just suggest that the staff get re educated. I don't like being lied to, let alone right to my face with a bad attitude. It was not very good customer service. I have very good friend that are bussiness owners and when I told them about this, they were amazed! The point is, I was told one thing on the phone and told another when I arrived. Is that how they get you there? We will never know!! This was a lesson very well learned!!

  • Stayed August 2013, travelled with family
    • Service
Helpful?
5 Thank Angie91201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 11 September 2013
I apologize for the miscommunication and inconvenience this caused. Thank you for your feedback as it will help us improve our guest’s experience in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ocean Key Resort

Property: Ocean Key Resort
Address: 424 Atlantic Ave, Virginia Beach, VA 23451-3611
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Virginia Beach
#7 Romantic Hotel in Virginia Beach
#21 Business Hotel in Virginia Beach
#22 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ocean Key Resort 3*
Number of rooms: 142
Official Description (provided by the hotel):
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Ocean Key Resort is located at the serene south end of Virginia Beach, the 142 unit smoke-free resort offers a family-oriented atmosphere with beach accents and soft colors. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• Fitness Center• Activities Center & Gaming Room• Party Deck & Sun Patio• On-site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 
Reservation Options:
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Also Known As:
Ocean Key Hotel Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach

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