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“Clean and close to the beach. ”
Review of Ocean Key Resort

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Ocean Key Resort
Ranked #33 of 109 Hotels in Virginia Beach
Certificate of Excellence
Newark, Delaware
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Clean and close to the beach. ”
Reviewed 1 December 2013 via mobile

We are in town to visit family and stayed here as a timeshare. Place is clean. Nice size two bedrooms with 1 queen and 2 doubles. Partial kitchen. Living area is small for a family. One couch and two chairs plus dining table to use. Great activity area for kids and adults. Smaller indoor pool. A block from the beach. My only critique is while everything is spotless, the room furniture and carpets are very dated.

Stayed December 2013
Helpful?
2 Thank Crystal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 3 December 2013
Thank you for sharing your experience at the Ocean Key Resort. I am pleased that you and your family enjoyed your time with us and look forward to your family’s next vacation in Virginia Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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431 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 November 2013

I have been an owner at Ocean Key for 15 years and there seems to be a problem every year; This year would be no different. What I did appreciate this year was the staff taking ownership of the error and correcting the problem in reasonable time frame. More impressive was the managers concern of the issues I addressed with the staple Ms. Betsy (a warm and comforting individual who makes you feel like you are at home and welcomed every time you visit the activities center). Ms. Betsy conveyed the issues I discussed with her earlier to Bill Mitchell and the rest was history.

The activities center was absolutely awesome this year. More activities for my children and more warm and friendly faces. Marianna a new addition to Ocean Key was very nice and patient with my four year old girls. Another young lady taught us how to make bracelets and key chains...fantastic!

So where it may lack with some attention to detail in the cleanliness department, it makes up in the people such as Ms. Betsy who is absolutely one of Ocean Keys biggest assets. A young energetic individual who is very good with children named Marianna, and a manager, Bill Mitchell, who wants to ensure your experience is an enjoyable one. If not, he will rectify the problem in a timely fashion.

Thank you Bill Mitchell, Ms. Betsy and Marianna for making that week our best week ever at the Ocean Key!

  • Stayed October 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hudtwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 18 November 2013
I appreciate your positive feedback and for giving me an opportunity to correct your concern. Thank you for your ownership with VSA for 15 years and mentioning our new activities and wonderful staff; especially Betsy and Marianna. Your family at the Ocean Key Resort looks forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
winston salem, nc
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 November 2013

Really enjoyed the manager's wine tasting. They served cheese too and we mingled with other people and played a game of pool and enjoyed the hospitality. Every one was very cordial. This is a really nice facility located at the end of the boardwalk of Virginia Beach. Looks like a place I would stay at and it is not far from the boardwalk or ocean either. I especially enjoyed speaking with the lady serving the cheese.

Room Tip: I didn't see any rooms at that time.
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dbbmyrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 12 November 2013
Thank you for sharing your vacation experience at the Ocean Key Resort. I am pleased that you and your family enjoyed our manager’s reception, and wonderful staff especially Betsy. I appreciate your choosing VSA Resorts and look forward to your family’s next vacation in Virginia Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glen Allen, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 November 2013

I have been an owner since '98 and this past week in Virginia Beach was our best trip yet! We had a beautiful view of the ocean and took full advantage of our proximity to the beach. The resort was clean and the staff was receptive. Thank you, Bill Mitchell and the rest of the staff at Ocean Key!

Room Tip: Since this was a working vacation having a balcony made our trip!
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brendaveggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 6 November 2013
Thank you for sharing your vacation experience at the Ocean Key Resort. I am pleased that you and your family enjoyed your time with us and mentioned our beautiful Resort amenities, and wonderful staff including myself. I appreciate you choosing VSA Resorts and look forward to your family’s next vacation in Virginia Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 October 2013

We enjoyed our time at Ocean Key. The staff was always friendly and helpful. It is a small place, but is nice. There are small issues with cleanliness, but not a big deal. It was generally quiet. The rooms were not large, but was fine for 2 adults and 2 children. The kitchen was tiny, but the microwave/convection oven and the stove-top was sufficient to meet our needs. We ate the majority of meals in the room.

The pool and hot-tub were nice. It was never very busy and was plenty of room for our children to play.

Although it was not directly on the beach, being right across the street from the beach was not an issue. It would have been nice to have been in a room with balcony to have enjoyed the beach view. It was close to a couple of beach playgrounds, one in each direction from the hotel. This was a HUGE plus with our 4 year old.

Their common area / activity area was nice. The staff there was very accomodating.

We would go back to the hotel again, if we decide to go back to Virginia Beach. Unfortunately, during the off-season the dredging done by the city with black-muck with chunks of who-knows-what was spewing into the water not far from the hotel. It grossed my family out and may keep us from returning to the area for a very long time.

  • Stayed October 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Loserboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 29 October 2013
Thank you for taking the time to share your vacation experience at the Ocean Key Resort. I am pleased that you and your family enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington Station, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2013

Bill Mitchell and his staff made our vacation even more enjoyable by their show of hospitality. There were there 24/7 for all of our many questions.We have a time share and trade to go different places all the time and we had such a great time ,we will be back next summer with our family. We loved being at the quieter end of beach. Getting up in the morning and being able to walk to get breakfast was so ideal. Monica F from Long Island.

Room Tip: ask to be high up for the view
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tfrascone13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 29 October 2013
Thank you for sharing your vacation experience at the Ocean Key Resort. I am pleased that you and your family enjoyed your time with us. I appreciate you choosing VSA Resorts and look forward to your family’s next vacation in Virginia Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westminster, MD
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 15 October 2013

This was out 3rd stay at Ocean Key, we love the location on the quieter south end.
We had an oceanside balcony, where we spent many hours enjoying the sights and sounds of the ocean and boardwalk. How lovely to have morning coffee while watching the sun come up!
A big thank you to Bill Mitchell for helping find us an ocean view room. Also many thanks to all the staff. My third morning there I woke up sick and the front desk directed me to walk in care and directions to get there.
The rooms are clean, nicely decorated, with everything you need to prepare meals if you can resist all the really good restaurants within walking distance.
If you are planning to come to Virginia Beach stay here. Thank you Ocean Key Resort.

Room Tip: Opt for a balcony.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ljewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 16 October 2013
Thank you for sharing your vacation experience at the Ocean Key Resort. I am pleased that you and your family enjoyed your time with us and mentioned our beautiful Resort, amenities, and wonderful staff including myself. I appreciate you choosing VSA Resorts and look forward to your family’s next vacation in Virginia Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ocean Key Resort

Property: Ocean Key Resort
Address: 424 Atlantic Ave, Virginia Beach, VA 23451-3611
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Virginia Beach
#7 Romantic Hotel in Virginia Beach
#21 Business Hotel in Virginia Beach
#24 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Ocean Key Resort 3*
Number of rooms: 142
Official Description (provided by the hotel):
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Ocean Key Resort is located at the serene south end of Virginia Beach, the 142 unit smoke-free resort offers a family-oriented atmosphere with beach accents and soft colors. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• Fitness Center• Activities Center & Gaming Room• Party Deck & Sun Patio• On-site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 
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Also Known As:
Ocean Key Hotel Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach

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