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“Great experience”
Review of Ocean Key Resort

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Ocean Key Resort
Ranked #31 of 109 Hotels in Virginia Beach
Myrtle Beach, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great experience”
Reviewed 2 February 2014

This resort is in a great location, just across the street from the beach and only minutes to the interstate. The 2 bedroom suite was very large with a great layout. The staff was very helpful and there is a restaurant on site. Great indoor pool. I would recommend this resort.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank travelinfool_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 9 February 2014
Thank you for taking the time to review your recent stay with us. We appreciate your kind words about our amenities, location, restaurant, and our staff. We would personally like to thank you and we look forward to your return visit at the Ocean Key Resort.
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426 reviews from our community

Traveller rating
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    103
    49
    18
    16
See reviews for
206
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18
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Sterling, Virginia
Level Contributor
89 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 29 January 2014

This is a great resort! for short or long vacations! The suites are excellent, very clean and well equipped. You have everything you need. The beach is just across the street and you can walk everywhere!
The pool/Jacuzzi area is nice and they even have inflatable toys for the kids. They offer a lot of activities you can join as well!
This will be our yearly vacation! :)

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank pituphinna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 2 February 2014
Thank you so much for your great review of the Ocean Key Resort in Virginia Beach! I appreciate your mentioning our on-site activities and our well-equipped vacation suites. We look forward to your yearly vacation with VSA Resorts.
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New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 January 2014

Stayed here as a RCI member for the first time. The unit was very clean with a partial kitchen which served the purpose if you wanted to fix a quick meal. One sleep sofa and four chairs plus a small dining table to use. Small indoor pool but the beach is right across the street. It was adequate.

Room Tip: Ask for a room with a balcony on the higher floors, where you can have the view of the ocean.
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Chappie104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 8 January 2014
Thank you for sharing your experience with us and look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baker, Louisiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 December 2013

The resort offers an exceptional location along the oceanfront. The staff's service was phenomenal. I plan to visit again in the early spring or late fall.
It is one block from the ocean. It is along the public transportation route if one would like to venture out for inexpensive site seeing option. The suite's furnishing were comfortable. The activities were interesting. I enjoyed my stay immensely.

Room Tip: You can ask for a pure room if you suffer with allergies.
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SMM954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 6 December 2013
Thank you for taking the time to acknowledge our phenomenal team and location! We truly have the best team in Virginia Beach at the Ocean Key Resort and glad you enjoyed the activities and our comfortable suites. We look forward to your next visit.
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Mass.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 December 2013

This was our fourth time staying at Ocean Key - originally chosen because it is close to family we have in Virginia Beach, but have gone back because of the service, cleanliness and amenities they have to offer. Location is prime. The activities/fitness area is great for all ages, clean and welcoming. The daily activities are perfect and Ms. Betsy and the crew that work there are excellent. The pool and jacuzzi area is spotless - always fresh towels available. Thoroughly enjoyed the manager's wine and cheese tasting - with no timeshare pressure that I've seen in other resorts. We have only stayed in the one bedrooms which - although are very nice - are small for more than two or three. This was the first time that we did not have a balcony room - will request one next time.

We did have trouble with our shower the first night we checked in - I walked down to the front desk to let them know and within minutes someone was there to fix the problem.

My only complaint would have been that it was too hot in the building. Highly recommend Ocean Key and we will be back.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank helen7191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 6 December 2013
Thank you for taking the time to review your recent stay with us. We appreciate your kind words about our amenities, cleanliness, activities, and maintenance team. Betsy and team would personally like to thank you and we look forward to your return visit at the Ocean Key Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark, Delaware
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 December 2013 via mobile

We are in town to visit family and stayed here as a timeshare. Place is clean. Nice size two bedrooms with 1 queen and 2 doubles. Partial kitchen. Living area is small for a family. One couch and two chairs plus dining table to use. Great activity area for kids and adults. Smaller indoor pool. A block from the beach. My only critique is while everything is spotless, the room furniture and carpets are very dated.

Stayed December 2013
Helpful?
2 Thank Crystal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 3 December 2013
Thank you for sharing your experience at the Ocean Key Resort. I am pleased that you and your family enjoyed your time with us and look forward to your family’s next vacation in Virginia Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 November 2013

I have been an owner at Ocean Key for 15 years and there seems to be a problem every year; This year would be no different. What I did appreciate this year was the staff taking ownership of the error and correcting the problem in reasonable time frame. More impressive was the managers concern of the issues I addressed with the staple Ms. Betsy (a warm and comforting individual who makes you feel like you are at home and welcomed every time you visit the activities center). Ms. Betsy conveyed the issues I discussed with her earlier to Bill Mitchell and the rest was history.

The activities center was absolutely awesome this year. More activities for my children and more warm and friendly faces. Marianna a new addition to Ocean Key was very nice and patient with my four year old girls. Another young lady taught us how to make bracelets and key chains...fantastic!

So where it may lack with some attention to detail in the cleanliness department, it makes up in the people such as Ms. Betsy who is absolutely one of Ocean Keys biggest assets. A young energetic individual who is very good with children named Marianna, and a manager, Bill Mitchell, who wants to ensure your experience is an enjoyable one. If not, he will rectify the problem in a timely fashion.

Thank you Bill Mitchell, Ms. Betsy and Marianna for making that week our best week ever at the Ocean Key!

  • Stayed October 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hudtwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, 18 November 2013
I appreciate your positive feedback and for giving me an opportunity to correct your concern. Thank you for your ownership with VSA for 15 years and mentioning our new activities and wonderful staff; especially Betsy and Marianna. Your family at the Ocean Key Resort looks forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ocean Key Resort

Property: Ocean Key Resort
Address: 424 Atlantic Ave, Virginia Beach, VA 23451-3611
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Virginia Beach
#7 Romantic Hotel in Virginia Beach
#21 Business Hotel in Virginia Beach
#22 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ocean Key Resort 3*
Number of rooms: 142
Official Description (provided by the hotel):
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Ocean Key Resort is located at the serene south end of Virginia Beach, the 142 unit smoke-free resort offers a family-oriented atmosphere with beach accents and soft colors. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• Fitness Center• Activities Center & Gaming Room• Party Deck & Sun Patio• On-site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 
Reservation Options:
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Also Known As:
Ocean Key Hotel Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach

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