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Four Points by Sheraton Virginia Beach Oceanfront
Ranked #20 of 109 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersSilver level
1 review
“Would definitely recommend!”
4 of 5 bubbles Reviewed 16 July 2013

Excellent customer service all around! Great location, reasonable price. My only complaint would be the pool area. It was so muggy due to the unnecessary heat lamps. It's really nasty. Even 90+ degree temps outside felt way cooler than the pool room, but we were there for the beach anyways. Overall it was great though.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ragen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kay P, Director of Sales at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review, 24 July 2013
Thank you for your comments and the feedback on the pool area. After receiving your comment, exhaust fans have been installed. We strive to achieve the “Best Customer Service” to our guest. We appreciate you recommending our hotel and hope to see you again when in Virginia Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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638 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
Grafton, West Virginia, United States
1 review
4 of 5 bubbles Reviewed 14 July 2013

We booked a 10 day stay and loved every minute. The hotel was clean, including the pool. The only complaint I have is that the pool was inside. I prefer outdoor pools but that's my own personal preference. The staff was great, cleaned the room every day. They would knock and ask if we preferred they clean now or wait until we left. The breakfast was good, waffles, bagels, cereal, fresh fruit, and all the fixings. I would definitely recommend this hotel. It offers a great view of the ocean, friendly staff, it's an all around great stay.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vanessa373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kay P, Director of Sales at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review, 24 July 2013
We are delighted you enjoyed your 10 day stay with us and met your expectations. It was our pleasure to accommodate you each morning with breakfast. A wonderful advantage is the beautiful view of the ocean while relaxing in your room or balcony. I’m excited that you will come visit in the future.
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Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 July 2013 via mobile

The staff alone was worth the stay. Very professional, polite and efficient. The room was very clean as well. The hotel's location is good and is near several restaurants and main street stores. I will definitely stay at this hotel again.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pickey28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kay P, Director of Sales at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review, 24 July 2013
We are pleased you stayed with us and the staff looks forward to your return visit. Have a great summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BOSTON, MA
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 27 June 2013

I had a great time here. The staff is very friendly, i wish all hotels had front desk staff like this. Everything seemed clean to me. The breakfast was decent - waffles, bagels, cream cheese, cereals, bread, fruit, yogurt, juice, coffee. I had a room on the 2nd floor, so I didn't have to use the elevators. The rooms are very quiet, I had a family with 3 kids staying next to me and I never heard a peep. I loved that the balconies have solid walls between them, so that you have total privacy. The balconies are a good size also, with 2 chairs and a table and you don't hear any A/C noise. The A/C control was on the wall, I couldn't find it at first, it just had a low or high control, but it kept my room cool. The beds were very comfortable as were the pillows. Internet access was wonderful, I could even pick it up on the boardwalk, there is no computer terminal for guests to use. The location is good, not too quiet, not too busy. A great restaurant/bar is the Calypso, a very short walk (2 buildings down?). There is a fridge and microwave in the room also. The ice machines are on the 6 -8th floor, I wish there was one on the 1st or 3rd. My room was ready when upon arrival around 1:30. I had problems often with the room key card, you have to slide it through slowly.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BIANCA12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glen Allen, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 24 June 2013

The hotel staff is very friendly, kind and helpful. The parking deck has a lot of parking and was very clean. We had a 2 room suit/king, everything was very clean, it was very spacious and exceeded our expectations. The elevators are super fast. The breakfast was perfect. The pool area was also very clean, plenty of chairs, towels. We truly enjoyed our stay at the Surfside Oceanfront Inn & Suites.

Room Tip: The entire hotel was very quite.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmville, Virginia, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 June 2013

Great place to stay for the price. The rooms are very nice and the staff are amazing! We booked rooms with friends of ours and asked to be close to each other and we were one floor away from them! Made it very easy to communicate with our friends. We enjoyed the view from our balcony and the service was great! We didn't want to have our room cleaned but if we needed anything all we needed was to ask the cleaning staff in the hall!!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dogirl763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 June 2013

We spent 4 nights during memorial day weekend. The staff were very nice. The room was clean and the beds were very comfortable. The hallways are a little rundown looking. The view of the ocean was beautiful. The hotel is located away from the center of the boardwalk so it was relatively quiet.

Room Tip: Ask not to be put near the pool unless you have children.
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lorene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Virginia Beach Oceanfront

Property: Four Points by Sheraton Virginia Beach Oceanfront
Address: 1211 Atlantic Ave, Virginia Beach, VA 23451-3539 (Formerly Surfside Oceanfront Inn & Suites)
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Virginia Beach
#7 Family Hotel in Virginia Beach
#11 Romantic Hotel in Virginia Beach
#14 On the Beach Hotel in Virginia Beach
#24 Business Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Four Points by Sheraton Virginia Beach Oceanfront 3*
Number of rooms: 99
Official Description (provided by the hotel):
Welcome, home to the longest pleasure beach on the planet, Four Points By Sheraton Virginia Beach Oceanfront helps you make the most everything this vibrant city has to offer. all rooms feature a magnificent view of the Atlantic Ocean with a private balcony. ... more   less 
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Also Known As:
Surfside Oceanfront Hotel Virginia Beach
Surfside Oceanfront Inn And Suites
Surfside Hotel Virginia Beach
Surfside Virginia Beach

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