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Reviews (853)
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All reviewsfront deskroom was cleanindoor poolfishing pierparking garageneptune festivalcontinental breakfastbike rentalsa great stayhotel staffview from the balconyan older hotelthe entire staffgreat roomstaff was very friendly and helpfulenjoyed my stayoceanfront room
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530 - 535 of 855 reviews
Reviewed 6 July 2014

Its not the Hilton or the Westin, but this place is a fantastic value and super location. right on the beach...we walked to a little bar and listened to music. Watched the crowd on the boardwalk. Danielle was on the nightshift and Giovanni on the day shift. They were both to friendly and helpful. Everyone of the staff had a smile on their face!

Room Tip: rooms that face the beach are the best
  • Stayed: June 2014, travelled as a couple
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Thank chymera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meseret M, Guest Services at Four Points by Sheraton Virginia Beach Oceanfront, responded to this reviewResponded 7 July 2014

It was a pleasure having you at our hotel. Thank you for choosing Surfside Oceanfront Inn and Suites as your vacation destination in Virginia Beach. I'm glad that you had a very enjoyable stay with us. I share each and every review with my staff as we take pride in providing our guest with superior service. We look forward to seeing you again very soon!

Dannielle Q- Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

We walked in a pleasant atsmophere in the lobby front desk staff was very pleasant and cheerful (Geo). Got a great discount for our two night stay breakfast was on point no complaints. The rooms were clean , nice view of the ocean and boardwalk the beds were real comfortable we will be back real soon.

Room Tip: It doesn't hurt to ask to see the room first
  • Stayed: June 2014, travelled with family
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1  Thank Jerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meseret M, Guest Services at Four Points by Sheraton Virginia Beach Oceanfront, responded to this reviewResponded 7 July 2014

Thank you for the great review about our staff and the hotel! Our staff exceeds in customer service and we do appreciate you recognizing that! We are happy to hear you enjoyed your stay celebrating with a Birthday Getaway! We hope to see you again when in Virginia Beach!

Dannielle Q-Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

We just returned from a three day getaway in Virginia Beach where we stayed at Surfside Inn. The rooms are clean, all staff goes beyond their duty to make you feel at home, and great location. It is an older hotel but they are doing a great job with remodeling. Plan to return in the fall.

  • Stayed: June 2014, travelled with family
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2  Thank football_momma56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meseret M, Guest Services at Four Points by Sheraton Virginia Beach Oceanfront, responded to this reviewResponded 2 July 2014

On behalf of all of us here at the Surfside Oceanfront Inn and Suites, we thank you for your glowing comment in regards to your recent stay in Virginia Beach. We are pleased that we made your stay here a memorable one, and we will do our best in exceeding your expectations again in the future. Thank you for choosing the Surfside, and we look forward to seeing you again very soon.

Dannielle Q- Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

My wife and I stayed at this hotel for 1 night when we decided to visit the beach for a day. The price was great, location was great, and the room was very clean. We had absolutely no issues during our stay, very quiet. We will be back to this hotel for our next trip to VA Beach!!!

Room Tip: We were on 7th floor, great view.
  • Stayed: June 2014, travelled as a couple
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1  Thank jgc1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 29 June 2014

On behalf of all of us here at the Surfside, we thank you for your glowing comment in regards to your recent stay in Virginia Beach. We pride ourselves in the cleanliness of our rooms and our wonderful customer service. It is always nice to hear that the staff made a difference. We are pleased that we made your stay here a memorable one, and we will do our best in exceeding your expectations again in the future. Thank you for choosing the Surfside, and we look forward to seeing you again very soon!

Dannielle Q- Guest Services

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Reviewed 28 June 2014

We have stayed at the hotel the last three years, and love it. The staff is absolutely great, I apologize if I misspell Geovanni's name, and Erin are always great, not to say the rest of the staff is any less important or less than awesome themselves. The staff knows the area well, and will provide you with an honest take of the attractions and the local restaurants.

We love VA Beach, and the location of the hotel is perfect. We park our vehicle and that is where it remains, there are so many placed on the boardwalk to go you really don't need a vehicle.

We try to stay in the same suite each year so far so good. We love the 9th Floor, the view is outstanding, the room is clean and comfortable, and the jetted garden tubs are nice, the bathroom is huge, and kitchenette is great.

My only issue is the breakfast, I am diabetic and its loaded with carbs, other than that. Its awesome!

We will most definitely return, the plan is to try to make it out for a boardwalk Christmas.

Note to management: Please take note of all the comments about your staff, they go above and beyond, very insightful and helpful.

Tom

Room Tip: The Suites are awesome!
  • Stayed: June 2014, travelled as a couple
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Thank tadj1996217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meseret M, Guest Services at Four Points by Sheraton Virginia Beach Oceanfront, responded to this reviewResponded 29 June 2014

Thank you for your glowing comment in regards to your recent stay in Virginia Beach. We are pleased that we made your stay here a memorable one, and we will do our best in exceeding your expectations again in the future. Thank you for choosing the Surfside Oceanfront Inn and Suites, and we look forward to seeing you again very soon.

Dannielle Q- Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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