The best thing about the hotel was the lobby, soft mattress, and nice decor. While checking in staff was very rude to another party that walked in with questions. NEXT the elevator is HORRIBLY HORRIBLY slow..I was there with my infant son and stroller and getting from parking deck then pool or back to room was a nightmare of a wait. The pool area was all rusty and our towels got rust on them after putting them down on chairs. There are no bathrooms in pool area to change and the shower to wash off with was a hose on the floor which ps..had no door. I also found it very disturbing that there was a window in the pool that you could see through (prob had our butts hanging out in front of a wedding that was going on on the floor below before we realized it was there--to me this is just creepy) There were security cameras everywhere which is a good thing but they should be using all this money on upgrading a little for the prices they are expecting guests to pay. A few key cameras is all you need not one on every angle of every corner..too invading. The restaurant located in lobby is GREAT though (FISHBONES) and continental breakfast is a plus. Overall we will not be staying here again...we switch up hotels just to see whats better and I think we will be back to our old hotel for our next stay.
- Official Description (provided by the hotel):
- Welcome, home to the longest pleasure beach on the planet, Four Points By Sheraton Virginia Beach Oceanfront helps you make the most everything this vibrant city has to offer. all rooms feature a magnificent view of the Atlantic Ocean with a private balcony. ... more less
- Reservation Options:
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- Also Known As:
- Surfside Oceanfront Hotel Virginia Beach
- Surfside Oceanfront Inn And Suites
- Surfside Hotel Virginia Beach
- Surfside Virginia Beach