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“Wonderful Stay!”

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
Ranked #5 of 109 Hotels in Virginia Beach
Certificate of Excellence
Fredericksburg, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Wonderful Stay!”
Reviewed 26 June 2013

This was a great place to stay. It's oceanfront and directly on the boardwalk. We really enjoyed the location of the hotel as well as the service. The front desk staff were all pleasant and helpful. The room was really clean, the beds were comfortable, it was quiet at night and the breakfast was good. We absolutely would stay here again since the price was reasonable for peak summer time, especially with the newly updated rooms. We've already recommended the hotel to some friends that normally pay double for a room at another place.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LoriNDanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,821 reviews from our community

Traveller rating
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    552
    225
    96
    65
See reviews for
901
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (285)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Charleston, West Virginia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 June 2013

Great location, excellent staff, would stay again. Staff was very accommodating. We had early mornings for work,and Mr.V went out of his way to open the resurant a little early for us. The only down side was the slowness of the elevators, so just give yourself an extra couple minuets when you leave.

Room Tip: All rooms have a beach view. Bit, the higher the better.
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JamieHAguilar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savina E, Guest Relations Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, 26 July 2013
Thank you for your lovely review it is always good to hear that we met the expectation of our guest.
Can’t wait to see you again next time you are in town.

Thank you,
Savina E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 24 June 2013

Beautiful oceanfront rooms for a steal !
Other hotels that I looked at were much more expensive with very few perks.
Although the elevators were slow and dated; the rooms were average size and very colorfully decorated. The free breakfast was perfect for our family of picky eaters. The indoor pool was great when a pop up thunderstorm hit.
Another perk was the free beverages in the lobby. I cannot tell you how many times we got coffee or juice.
we will definitely be returning to this hotel.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pwalker0018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franklin, VA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2013

Made reservation on-line. Called in advance to request handicapped room reservation and, if possible, an adjoining room for our European guests. When we arrived LeAnn at the front desk remembered my conversation and the later conversation with my wife regarding our room preferences. LeAnn not only remembered the conversation, but accommodated both requests! We live in the region and had stayed there as well as other oceanfront hotels in the same neighborhood over the past two decades, however it's very obvious that this hotel has completed an extreme upgrade from the renovated lobby to tremendous improvements in the rooms. The handicapped bathroom was spacious and well equipped, carpeting was new, the room had a large flat screen television and there were many electrical outlets. The room was paint was very attractive. The customer service was excellent as the front desk personnel always greeted us with big smiles and asked us how our stay was going. Needless to say, this will definitely be my "first stop" as our family continues to visit the Virginia Beach Oceanfront.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Randy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 June 2013

As with any hotel you have pros and cons. The location is great. Staff was great. No real problems.
I was unhappy with the breakfast service. They provide you free breakfast at Pier 14. The food was typical. However 3 out of 5 mornings we had to wait over 15 minute to be seated.
Rooms were decorated nicely, clean but small.
Nice hotel and great location.

Stayed June 2013, travelled with family
Helpful?
1 Thank Tp47832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morristown, Tennessee, USA
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 June 2013

We really enjoyed ourselves at the Best Western Plus Sandcastle Beachfront Hotel, where we elected to stay an extra night. At check-in, we were greeted with enthusiasm by the staff and management , who went above and beyond to welcome us. The rooms all face the ocean and were recently renovated, new furniture and flat screen televisions with DVD players. We felt comfortable and relaxed in the room. The rooms were also quiet, you didn't hear the other guests. The spacious fitness room located on the second floor was top-notch, all types of equipment available for use from weighs to cardio exercise and being available 24-hours along with the indoor heated pool also on the second floor was awesome. The free hot breakfast buffet was available at the restaurant (Pier 14) was enjoyable. The Best Western Plus Sandcastle is a wonderful place to stay.

Room Tip: "All rooms are outstanding"
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, Virginia, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 June 2013

Virginia Beach can get noisy - but if you're not looking for specifically that, you may want to try out this wonderful stay. It's a little farther down (not much) from where Virginia Beach Expressway meets Atlantic Avenue, so it's a little more quiet. The portion of the beach also fills up later and doesn't get quite as on this side of the pier. It's right next to Virginia Beach Amusement Park but don't fear, the sound doesn't travel far enough for it be bothersome. The hotel has a free parking garage for guests on site which is nice because parking on Atlantic Ave can be a pain and expensive. The hotel itself is average. The front desk staff were very nice and helpful. There are two restaurants downstairs just outside the lobby - one which serves a breakfast buffet for the hotel (make sure to get ticket at check-in) and it's very good. It lasts from 7am to 11am which is way longer than usual for hotel breakfasts. I stayed in the Deluxe King (jacuzzi in-room) with my girlfriend and it was wonderful. We got a room on the top floor so there was no noise above us and we had a wonderful view from our balcony. The room was huge and the jacuzzi is situated right next to the balcony window so you can see the ocean. I only wish the windows could open so you could hear the crashing of the waves while you relaxed. The biggest flaw of the hotel is their elevators. They are slow and sound like they are on their last legs, honestly. They struggled to level the elevator unit with the doors at some points, so much so that for a split second you might fear for your life. Otherwise, it's a nice stay - and I would definitely go back.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jesse H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Property: BEST WESTERN PLUS Sandcastle Beachfront Hotel
Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel

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