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Best Western Plus Sandcastle Beachfront Hotel
Ranked #5 of 109 Hotels in Virginia Beach
Certificate of Excellence
Reviewed 4 April 2014

great stay! we were there with cheerleader nationals . first time at best western place was awesome. clean and friendly the balcony was so nice, right on the beach the hotel was best part of trip. the town was still closed down due to it being march but the stay was still great.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
Thank Michele M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded 7 April 2014

Thank you for staying with us during the cheer leading nationals! We hope your team did well! Our staff does do an amazing job and we thank you for the great feedback about the hotel cleanliness & the friendly staff. We hope you come back again and see us next year!

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1,817 - 1,823 of 2,335 reviews

Reviewed 25 March 2014

I would not recommend this hotel to stay at the rooms need updating to match the lavish lobby but definately eat at the hotel restaurant the food was great and restaurant staff were helpful and friendly.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
Thank Conrad I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded 26 March 2014

Thank you for the feedback about the Best Western Plus Sandcastle. I do apologize that our newly renovated oceanfront rooms did not meet your expectations while you were here. We did just recently remodel the rooms, lobby and the restaurant. Come back and see us again next time and we'll be sure to exceed your expectations!

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Reviewed 23 March 2014

Stayed at this hotel to participate int he Shamrock Marathon weekend activities. I will stay here again! The Staff was extremely helpful and accommodating. The room was very nice and faced the ocean and the breakfast was very nice.

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Theresa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded 26 March 2014

Thank you for a great review about the Best Western Plus Sandcastle. It was a busy weekend for the Va Beach oceanfront and we are happy to hear you enjoyed your stay during the Shamrock marathon. Come back and see us again next year and be sure to ask about our Shamrock marathon rates!

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Reviewed 22 March 2014

First they messed up my reservation date and then after I finally paid an extra 20 bucks for a less desirable room they actually told me I went to the wrong room when my key didn't work. All the time my son was waiting for me to return at the same room! Lastly the hotel next door is being painted so there is a working using a paint sander right outside my room. Never use a Best Western again. Never had this kind of issues with Hilton!

  • Stayed: March 2014
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Thank jeffreylhayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded 25 March 2014

Thank you for recently staying with us here at the Best Western Plus Sandcastle. I do apologize that your dates were incorrect at the time of your arrival, We do see that you directly made your reservation online at the Best Western reservations system and the reservation was made for March 23rd 2014. And the day you arrived was March 22nd, 2014. With you having booked a Full Prepaid/Non refundable reservation we were still willing and able to accommodate your request of checking in on the 22nd. The extra 20$ was for the rate change of the dates, not for a less desirable room. You were in the correct room you booked, the 20$ fee was the upgrade charge of the Saturday and Sunday rate difference. We hope that you decide to visit us again in the future so we can exceed your expectations next time!

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Reviewed 22 March 2014

We arrived on a Friday evening. We parked on the 4th floor of the garage. Doors to inside hotel was very convenient. Went to room with luggage and room was clean and very pretty. Smelled good. The food was great. Breakfast Bar ws good and on top of that we ordered egges the way we liked them and on top of that we ordered Morning Star Bacon. No one have Morning Star products but BEST WESTERN. Awsome!! We don't eat pork so morning star was great! We made reservations to come back in July. Looking forward to it. We were right on the Beach Front right at the Peer. If you like to fish you couldn't ask for a better location.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Reginia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded 28 March 2014

Thank you for such a fabulous review for our property! We take pride in the cleanliness of our hotel and hotel rooms. We are glad to hear we could accommodate your needs for breakfast with our full, hot breakfast! It does provide a great variety to chose from, as well as a few non meat items! See you in July!

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Reviewed 22 March 2014

Hotel has been remodeled and it looks great. The staff was very helpful during our check in and checkout. Staff provided a van driver who drove us to the starting point for the half marathon. Swimming pool was clean. We used the pool and had a very good time.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded 26 March 2014

Thank you for recently staying with us. We appreciate the great review you left us and we are happy to hear our staff provided excellent service! Come back and see us again next year! Don't forget to mention the Shamrock Marathon because we have discounted rooms normally for the runners!

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Reviewed 18 March 2014 via mobile

I have stayed at this hotel several times over the past couple of years and every time it has been a great experience. The staff is always courteous and informative. The location and views are great. Covered parking is always a plus. The on-site hotel is wonderful.

Stayed: March 2014, travelled on business
Thank Wesley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at Best Western Plus Sandcastle Beachfront Hotel, responded to this reviewResponded 19 March 2014

Thank you for being a loyal and repetitive Best Western Plus Sandcastle guest! We really enjoy seeing our repeat customers that come back and see us every year!

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Additional Information about Best Western Plus Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
Price Range: £68 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel

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