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“Great location in VA Beach” 4 of 5 bubbles
Review of BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
Ranked #5 of 109 Hotels in Virginia Beach
Certificate of Excellence
Bend, United States
1 review
“Great location in VA Beach”
4 of 5 bubbles Reviewed 5 June 2014

Quiet and good location for a fun family vacation. Good beach and near the wonderful Acquarium. We will return and will recommend to friends. Breakfast buffet at the restaurant next door was a good idea.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Elouise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, 12 June 2014
Thank you for recently staying with us! We are happy to hear you and your family enjoyed your stay! Come back and see us again next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,720 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (269)
Date | Rating
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  • French first
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English first
Chester, United States
1 review
4 of 5 bubbles Reviewed 5 June 2014

I love Best Western but sometimes they charge more money due to holidays and this is unfair doubling the price just because it is a Memorial Day. I have stayed in Best Western Resort at Fort Lauderdale FLorida and it was the best. The price was very reasonable and excellent facility. The breakfast was good. I loved this hotel.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Mohammad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, 12 June 2014
Thank you for staying with us! And thank you for serving our country and being a military patron! We are happy to hear you enjoyed your stay! Unfortunately Virginia Beach is a very busy tourist destination and in the summer season or with holidays or special event weekends the rates are a bit higher than normal everywhere. Come back and see us again during the off season and the rates are much lower than the normal summer season!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
greensboro, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

nothing but good things. best hotel breakfast ever been to..they have waiters. up to date modern clean rooms. nice lobby...parking passes parking garage..STAY HERE! Fitness center indoor pool all clean. they service your room daily. great internet connection. this is my first time there and I loved it. this will be the only hotel I stay at in Virginia beach..make sure you pick the bestwestern plus Sandcastle!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Crystal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, 4 June 2014
Thank you for the great review! We are happy to hear you enjoyed everything during your stay! We can't wait to see you guys next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfax, Virginia
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 2 June 2014

I stayed at this hotel for one night in May to attend the Jake Owen beach concert. Check in and out was fast and friendly. The hotel is well maintained. The room and bathroom were very clean. The room itself is on the small side as was the bathroom. All the rooms were oceanfront offering a gorgeous view of the beach and the ocean. The hallways were narrow and a little dark. Breakfast was included in the price. The buffet offered standard breakfast fare with continental and hot foods. You could order waffles from the server which are included with the breakfast. My only negative was when I asked Sylvia at the front desk if I could extend my check out one hour till noon. She said no, because housekeeping said that there could be no late check outs that day. I have never heard of housekeeping dictating the rules for a late check out. She did offer me the option of being able to leave my car in the parking lot after check out. I did appreciate that.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, 4 June 2014
Thank you for the great review about our hotel and our hotel amenities! We are happy to hear you enjoyed your stay! I do apologize about the late check out not being granted but unfortunately on busy/holiday/ or event weekends we do not allow late check outs due to the incoming arrivals coming that day. We don't mind if you stay parked upstairs or use our facilities after check out. I do apologize that our Front Desk clerk did not explain this to you correctly. Come back and see us again next year and I'll be sure to take care of you for that inconvenience that occurred your past stay!
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Coopersburg, United States
1 review
4 of 5 bubbles Reviewed 2 June 2014

I recently stayed at the Best Western Plus Sandcastle while in town for a funeral. The wonderful, caring staff was able to accommodate my every request and need. The rooms were clean and comfortable. The free breakfast was better than I expected, including made to order waffles and pancakes. I would stay here again.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, 4 June 2014
Thank you for recently staying with us! Under the circumstances of your visit, we are happy to hear you enjoyed your stay and the staff! Our staff goes above and beyond for our hotel guests! Come back and see us next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
4 of 5 bubbles Reviewed 2 June 2014

I have never stayed at a Best Western before, and I must say I was very pleased with the hotel. The room was a little small, but it was clean and the bed made for a good night's sleep. The staff was very nice. We rented two rooms and requested that they be side by side plus near the elevator. Both request were taken care of. Thanks for a wonderfule stay.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank 873janetp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, 4 June 2014
Your welcome for the wonderful stay! We are happy to hear our staff were able to go above and beyond to satisfy your requests! See you next year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, United States
2 reviews
4 of 5 bubbles Reviewed 2 June 2014

Hotel was recently upated....I loved our room with the view and tub, however was not satisfied that there was hair left in the shower drain and long blond hair all over the bathroom and bedroom floors. Breakfast was average but convenient and paid for with the package I reqeusted. Other than that....things were pretty well and smooth.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Waynette K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAnn G, Front Office Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review, 4 June 2014
I do apologize that happened during your stay, I will be looking into the cleanliness of your room from your stay. It is out of the normal for Housekeeping to leave a room with hair on the floors. Thank you for recently staying with us and Come back and see us again next year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Property: BEST WESTERN PLUS Sandcastle Beachfront Hotel
Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel

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