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“Had to go back!”

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Crowne Plaza Hotel Virginia Beach -Town Center
Ranked #49 of 109 Hotels in Virginia Beach
Ocean City, Maryland
2 reviews
“Had to go back!”
Reviewed 23 July 2011

I've had such fine results with this hotel that I go out of my way to make sure I can get there on my business trips.
Also when I travel south for vacation times.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rbpdtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review, 26 July 2011
Thank You for your Kind words about our property. I am glad we could accommodate you. We pride ourselves on service and the ability please not only frequent leisure travelers but the business community as well. ThanK You
Mark Smith ext 7140
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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285 reviews from our community

Traveller rating
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    105
    43
    25
    19
See reviews for
95
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77
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Baltimore
Level Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 22 July 2011

Each summer my family goes to the outer banks and since its quite a trek down to there we usually pick a hotel to stay in for the night to make the drive a little more bearable. I picked Crowne Plaza this year because of its proximity to the highway and the positive reviews here on Tripadvisor. :)

The hotel was a nice size, had live music going down stairs and the staff was friendly. While the hotel could use an updating in decor, it wasn't run down by any means.

Our room was on the 6th floor, was quiet and pretty standard for most hotel rooms. The bathroom looked like it had been recently updated so it was small but nice.

The one thing I really did enjoy about the experience was the breakfast in the morning. Wow, was it nice to have a full service restaurant when you need to get back on the road!

I will definitely consider staying here again next year. :)

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Vixia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review, 23 July 2011
Thank You visiting our Hotel we pride our selves for our Location and affordability of our Hotel, Service is our priority, Thank You for staying with us,
Mark R Smith CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Carolina
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 July 2011

Don't know how this hotel could be rated #2 for business in Virginia Beach and #14 overall. We stayed 1 night for a business trip and I couldn't wait to leave in the morning.
This hotel is old and in desperate need of a makeover. The bathroom was tiny and had dusty silk flowers, rusty make up mirror. The LOUD air conditioning couldn't drown out the noise from the highway. The pillows were small and thin. The lobby smelled of chlorine from the swimming pool. Nothing about this property is what you expect from a Crowne Plaza. I would not ever go back.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank kathync1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review, 23 July 2011
Thank You visiting our Hotel we pride ourselves Service is our priority. Please be assured your visit was not indicative of the average stay here. Please feel free to contact me on your next visit to VA Beach. I will personally assist you through your stay.
Mark R Smith CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 July 2011

I was a little disappointed with our hotel room after reading all of the positive reviews about the hotel. We visited this hotel July 3rd-5th. The hotel lobby was nice and we were greeted warmly when we arrived to the hotel late at night. However, our room was average. The room was musty when we entered and looked dated. I was expecting a remodeled room. The bath tub was discolored, the bathroom was very small and the wall paper was worn. We noticed the next day that a room right next to us and across from us looked different (more amenities) than ours. So, perhaps, some rooms look better than the one we had. We spent most of the day at the beach which was about 8 miles away and convenient to get to by car. Since it rained very hard on the evening of July 4th, we had dinner at the hotel. The waitress let us know that the food would take 25-30 minutes. It actually took one hour ( I don't think the restaurant was expecting many people since it was July 4th). However, the food was pretty good.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank brookekim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review, 23 July 2011
Thank you for your input and please be assured that yours as not indicative of the way we want our valued travelers to leave feeling. While we sometimes may not meet everyone’s expectations however we certainly care enough to try rectify problems during their stay. Please feel free to contact me for further follow up on your stay, Thank You Mark R Smith CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 June 2011

My husband and I decided to take a mini weekend road trip to Va beach. But just our luck it pretty much rained the whole weekend. We wound up hanging around the hotel. And we actually had fun. We hung out at the indoor pool and jacuzzi. We ordered room service. A little slow. But im sure with the weather a lot of people stayed in. The staff was nice and attentive. The room was spacious and clean. This isnt the first time that Ive stayed at a crown plaza. I love this chain. This one was no different and the bed was actually so comfy that my husband and I had to look under the bed to see what kind of mattress it was. Sealys for those of you wondering. lol

Room Tip: No tips. All the rooms are nice.
See more room tips
  • Stayed August 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Phillygirl23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, NC
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 June 2011

We stayed here June 18 and 19, 2011. The room was very clean and the bedding was exceptional. We did not hear any noise from other customers either night.

  • Stayed June 2011, travelled with family
    • Sleep Quality
    • Cleanliness
Helpful?
2 Thank puffinCary_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford, Virginia
1 review
Reviewed 4 May 2011

Staff was very professional/will recommend this hotel to my peers.
Meeting area again;l was clean and professional

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ronald_fetherson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Virginia Beach -Town Center

Property: Crowne Plaza Hotel Virginia Beach -Town Center
Address: 4453 Bonney Rd, Virginia Beach, VA 23462-3815
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Hotel Virginia Beach -Town Center 3.5*
Number of rooms: 149
Official Description (provided by the hotel):
The Crowne Plaza Hotel Virginia Beach is located in the heart of the Town Center Business District, allowing corporate and leisure travelers easy access to Va. Beach, Norfolk and Chesapeake. We are just minutes from restaurants, shopping, attractions, military bases and the beach (8 miles) with convenient access to Interstates 264 and 64. The Crowne Plaza is within easy reach of Historic Jamestown and Colonial Williamsburg. The hotel offers 12,000 feet of flexible meeting and banquet space. Each guest room offers free wireless high speed Internet voice mail, coffee makers, make up mirrors, the Crowne Plaza Sleep Advantage Program which includes upgraded bedding, sleep amenities and more. Tines Restaurant & Aqua Bar features a wide range of food and beverage with, free wireless high speed Internet and wired high speed connections in the lobby. Additional amenities include an indoor pool, saunas, free business center with HSIA, 24 hour fitness center , gift shop and FREE shutle nightly to and from the Town Center entertainment area. Attractions: the Va. Science Museum, Verizon Amphitheater, and the Va. Sportsplex. The nearby Town Center features restaurants such as the Cheesecake factory, PF Chang, Ruth's Chris, Max & Erma s, and many more. Companies: Northrop Grumman, Lockheed Martin, Keane Inc., BB&T, SAIC, Amsec, Best Buy, Circuit City, Ford, EDS, and Ecolochem. ... more   less 
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Also Known As:
Crowne Plaza Hotel Virginia Beach -Town Virginia Beach
Crowne Plaza Virginia Beach
Virginia Beach Crowne Plaza

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