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Crowne Plaza Hotel Virginia Beach -Town Center
Ranked #48 of 109 Hotels in Virginia Beach
Salisbury MD
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Just OK”
Reviewed 30 June 2012

The best thing I can say about our stay at this hotel is that we appreciated the shuttle ride from the hotel to the Town Center area and the coupon for a discount at a restaurant in Town Ctr. The shuttle van driver was very nice and explained the route back since we wanted to walk back. Other than that, not a lot of amenities. Worst thing I would say is the room did not seem as clean as I would expect, especially the bathroom. It is a good location, with an easy drive to the beach and a nice walk (or shuttle ride) to Town Center for dinner. There is fridge, microwave and coffee maker in the room. We did not use the hotel restaurant or pool.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NanJ55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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283 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
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  • Portuguese first
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English first
Ottawa, Canada
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 June 2012

When I book a hotel I always consider safety, cleanliness and price.

This is a very centrally located hotel close to Downtown Norfolk, Virginia Beach and several attractions north of the city. It is in a very safe section of Virginia Beach.

The hotel is well maintained and clean.

The price, for how close it is to the beach, cannot be matched. You can pay an extra $50 to $100 a night to be on the beach. Or, drive less than 15 minutes on a huge, rarely busy freeway and park for next to nothing steps from the beach.

The service was good but nothing over the top. Only negative is the free WiFi is horribly slow, but it might have just been when we visited.

Great choice for a Virginia Beach vacation!

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review, 19 June 2012
Thank You... The Crowne Plaza is a great choice for anyone staying in VA Beach who wishes to be close to the beach with the escalated rates there(we are 9mile a and a straight drive). We also offer a FREE shuttle to the Town Center entertainment center which offers many restaurants and clubs.

Thank You for staying with us
Mark Smith
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach, Virginia
1 review
Reviewed 6 June 2012

My parents visited for 2 weeks and stayed at the Crowne Plaza Virginia Beach. They thoroughly enjoyed their stay from the friendly front desk staff, fabulous food at the Tines restaurant to their comfortable and clean room. I would highly recommend this hotel if you're visiting Virginia Beach since it's in a great location too...close to Town Center as well as the beach! A wonderful stay overall. Thanks!

Room Tip: My parents stayed on the concierge level....treated like royalty!
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review, 19 June 2012
Thank you for your nice words.

Mark Smith GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 31 May 2012 via mobile

Spent three night with the family, nice lobby,friendly staff,the room was a complete disappointment when it came to cleanliness,used filthy towels were wrapped and put on shelves in the bathroom,one towel had a big yellow stain on it, personal belongings of previoise guests were in the room,toilette bowel filthy with red stains all over it,called the front desk to complain, the girl at the front desk offered to switch rooms for us and was showed all the filth in the room, she was very apologetic and gave us a small bag of cookies , the keys to a new room in the concierge level of the hotel, offered 3000 points of some type of reward, not sure how to use them!!! My wife wanted to leave that night had to calm her down, imagine having ,a three year old in such environment.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andaluciat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review, 19 June 2012
Sorry to read that you were disappointed ,my sincere apology. It’s our goal to address any guest concern while they are in the Hotel and make it right before they leave. Please contact me directly and I can make the Priority Club awards points given more equable for your use. I look forward to your call.
Mark Smith GM
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Virginia
Level Contributor
55 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 May 2012

We have paid much more and gotten less many times on other trips. The Crowne Plaza at Towne Center is not a beach hotel but it is very convenient to most of what this area has to offer. We found it very clean and all services provided efficiently and with a great attitude. We did have to call the hotel directly to get a king room with handicap features but we still got a terrific rate. The nonsmoking room was a good size with a sofa, desk and chair, fridge and microwave. We told the desk our shower was draining a bit slowly and it was fixed by the time we got back to the room. It was quiet, the pool area was nice, and the bed was comfortable. Would definitely stay again.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ohmyandros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review, 19 June 2012
Thank you for your kind words. Be sure to stop in on a Wednesday night when we have our managers’ reception. Our guests enjoys our pasta station with made to order fresh items prepared in front you while you enjoy complimentary wine and Beer for your pleasure. All complementary to our valued guest 5.30 to 7pm

Mark Smith
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chatham, Virginia
1 review
Reviewed 14 May 2012

We had a wonderful stay. We usually don't sleep well away from home, but their bed was the best ever. The room had all the amenities and the wireless connection was great. Many places offer travel necessities for free when you forget something, but this was the first time we had stayed where the staff would deliver a toothbrush to our room. The location was convenient for our needs, and the staff was quite interactive about the results and success of our trip.

Room Tip: ...best sound proofing between rooms I had ever experienced...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlottesville, Virginia
1 review
Reviewed 12 May 2012

I stay at the Crowne Plaza Hotel Virginia Beach - Town Center every time when I teach at Tidewater Community College (TCC). I found this hotel the perfect combination of first-rate service, convenience and value. The personnel is very professional, helpful, caring, friendly and respectful. They make you feel like a family member. I highly recommend this hotel!
Yuri Urbanovich

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Yuri U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Virginia Beach -Town Center

Property: Crowne Plaza Hotel Virginia Beach -Town Center
Address: 4453 Bonney Rd, Virginia Beach, VA 23462-3815
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Hotel Virginia Beach -Town Center 3.5*
Number of rooms: 149
Official Description (provided by the hotel):
The Crowne Plaza Hotel Virginia Beach is located in the heart of the Town Center Business District, allowing corporate and leisure travelers easy access to Va. Beach, Norfolk and Chesapeake. We are just minutes from restaurants, shopping, attractions, military bases and the beach (8 miles) with convenient access to Interstates 264 and 64. The Crowne Plaza is within easy reach of Historic Jamestown and Colonial Williamsburg. The hotel offers 12,000 feet of flexible meeting and banquet space. Each guest room offers free wireless high speed Internet voice mail, coffee makers, make up mirrors, the Crowne Plaza Sleep Advantage Program which includes upgraded bedding, sleep amenities and more. Tines Restaurant & Aqua Bar features a wide range of food and beverage with, free wireless high speed Internet and wired high speed connections in the lobby. Additional amenities include an indoor pool, saunas, free business center with HSIA, 24 hour fitness center , gift shop and FREE shutle nightly to and from the Town Center entertainment area. Attractions: the Va. Science Museum, Verizon Amphitheater, and the Va. Sportsplex. The nearby Town Center features restaurants such as the Cheesecake factory, PF Chang, Ruth's Chris, Max & Erma s, and many more. Companies: Northrop Grumman, Lockheed Martin, Keane Inc., BB&T, SAIC, Amsec, Best Buy, Circuit City, Ford, EDS, and Ecolochem. ... more   less 
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Also Known As:
Crowne Plaza Hotel Virginia Beach -Town Virginia Beach
Crowne Plaza Virginia Beach
Virginia Beach Crowne Plaza

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