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“Nice and Clean”

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Red Roof Inn Virginia Beach
Ranked #39 of 109 Hotels in Virginia Beach
Certificate of Excellence
Reviewed 22 July 2014

Clean appearance outside. Rooms were clean and good smelling. No musty, smokey smell. Room appeared to have been remodeled recently. Pool was closed and I was told it was because of high ph. Refrigerator made a loud humming noise so I had to unplug so I could sleep. No coffeemaker in the room. Dennys and 7-11 with in short walking distance.

  • Stayed: July 2014, travelled as a couple
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3  Thank cntryfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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189 - 195 of 327 reviews

Reviewed 21 June 2014

Dirty bedding, rude staff and no wifi (they never told us of the wifi issue when we checked in, we discovered it after spending 45 minutes on with tech support trying to get our devices to connect). The people who work the desk at night are rude, unhelpful and speak very limited english to the point of creating a serious communication barrier. Spend the extra $$ and book in the Holiday Inn or Courtyard that are right next door. I will never stay here again and have warned all of my friends and family to stay away.

  • Stayed: June 2014, travelled with family
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5  Thank jolaurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRI-93, General Manager at Red Roof Inn Virginia Beach, responded to this reviewResponded 25 June 2014

I am sorry that your experience did not meet your expectations. Please accept my sincerest apologies for WIFI not working and customer service concerns. At Red Roof Virginia Beach, we strive to provide superior service to every customer; therefore your feedback is very important to us. Please contact me directly as I will be happy to look into your concern and will try to resolve it. We appreciate your sharing your concerns and I will be looking forward to hear from you.

Sincerely

Irfan Faruqi
General Manager

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Reviewed 18 June 2014

I absolutely agree with Zfdji's comments. The rooms, although renovated, are dirty. The bedspread was stained badly with what looked like body fluids (it was laundered though). The walls are thin so the people next door kept us awake until 230AM although i do not think they meant too nor were aware of it - a little sound insulation would have gone a long way. Not worth $70 per night for an "Interstate" motel room.

Room Tip: Spend double the price and get a good night sleep in a clean hotel
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  • Stayed: June 2014, travelled as a couple
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1  Thank Lit_Pole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRI-93, General Manager at Red Roof Inn Virginia Beach, responded to this reviewResponded 25 June 2014

Let me start by apologizing for the experience you had while staying with and thank you for your feedback. My staff and I try very hard to ensure that all of our guests enjoy their stay and I’m very sorry that you did not experience this while with us; please accept my sincerest apologies.

Sincerely

Irfan Faruqi
General Manager

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Reviewed 14 June 2014 via mobile

My boyfriend and I spent six nights in this room at the beginning of June on our trip to virginia beach. The newly renovated rooms were nice, especially with the hard wood floors. Truth be told, we had no problems during our stay. However, there were a few setbacks.
1-the pictures of the room were very misleading. They are much smaller and darker.
2-the pool is tiny. It's big enough for three or four people to swim in comfortable. They advertised it to be so much bigger
3-no elevators to the second floor (which we were on)
4-the smell of mold and cigarettes was a little annoying.
5-the bath faucet looked like it was ready to fall out
6-bathroom was tiny. Impossible to change in there if you plan on showering
7-mattress was okay, but the pillows felt like rocks.

Now, I gave this hotel four stars, because it was overall a nice stay. The room attendants were nice and refreshed our towels and such (tip: do not make your bed if you want your room to be serviced. If you make your bed, they assume it has already been done). We stayed in a superior king room, which was nice. It had a large TV, office space, in-room coffee (bring your own mugs, the ones they provided didn't have functioning lids), and a large bed. The free wifi and AC was super convenient too.
I would stay here if you're looking to vacation on a budget, but still expect something nice (but not extravagant).

Stayed: June 2014, travelled as a couple
13  Thank Chloe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRI-93, General Manager at Red Roof Inn Virginia Beach, responded to this reviewResponded 25 June 2014

I am happy to know that you had a great experience staying at our newly renovated Inn. Thank you for a great feedback and giving us 4 star review. Our team will be looking forward to welcome you back on your next visit to Virginia Beach.

Sincerely

Irfan Faruqi
General Manager

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Reviewed 6 June 2014

Although the decor has been updated, the room's age showed. There was an ancient smoky smell to the non-smoking room we stayed in. The door to the outside had a small gap as well as about a 2 inch hole in the baseboard.

  • Stayed: June 2014, travelled with family
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1  Thank Zfdji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRI-93, General Manager at Red Roof Inn Virginia Beach, responded to this reviewResponded 25 June 2014

At Red Roof, we strive to provide superior service to every customer; I truly appreciate for you your feedback. We always encourage our guest to let us know if they have any concern during their stay so that we can address it ASAP. It is our goal is to make sure all our guests enjoy their stay and leave happy. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.

Sincerely

Irfan Faruqi
General Manager

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Reviewed 27 May 2014

I booked this hotel for $50 as I just needed a place to rest my head near Norfolk Airport before continuing on to OBX. While the exterior is dated, the rooms have all been updated with laminate flooring, flat screen tvs, and comfortable mattresses. Customer service is also very good as the front desk hung on to my group's luggage for a few hours after check-out while we grabbed lunch. While the hotel isn't located in the most vibrant area, it's a great value for a quick overnight stay near airport.

  • Stayed: May 2014, travelled with friends
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1  Thank BL209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRI-93, General Manager at Red Roof Inn Virginia Beach, responded to this reviewResponded 25 June 2014

I am happy to know that you had a great experience staying at our newly renovated hotel. We truly appreciate for your positive feedback. Thank You for giving us 5 Stars review as this means a lot to my staff. We hope to see you on your next visit to our area.
Sincerely

Irfan Faruqi
General Manager

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Reviewed 11 May 2014

This was my 7th Red Roof Inn in 8 weeks, part of a long road trip, and it hit all criteria when I look for lodging:

Clean. (Even the floors were clean here, which is very rare!)
Quiet. (Could hear a pin drop at night. Literally couldn't hear *anything*. I actually had to turn the fan on just for some background noise).
Convenient. (One block off the highway. Literally takes seconds to get on the on-ramp to VB).
Safe. (As a woman traveling alone, I felt very safe for my entire 4-day stay).
Affordable. (Lower rates than many RRIs, and even better value.)

Plus the high-speed internet actually worked, and I got the ground floor room that I asked for.

No weird smells, no bugs, nothing broken, everything clean, good water pressure in both bathroom and sink.

Just couldn't have been happier with my stay. Couldn't recommend this RRI strongly enough. FWIW I stayed in a superior king room on a ground floor.

Room Tip: I don't think there is a bad location at this motel, as it is set back off a quiet street surrou...
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  • Stayed: May 2014, travelled solo
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3  Thank Jamie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRI-93, General Manager at Red Roof Inn Virginia Beach, responded to this reviewResponded 18 May 2014

It is indeed a privilege for us that you stayed with us, Thank your for sharing your experience with everyone who reads hotel reviews. We look forward to welcome you every time you visit Virginia Beach as a dear guest.

Sincerely
Irfan Faruqi
General Manager

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Additional Information about Red Roof Inn Virginia Beach

Address: 196 Ballard Ct, Virginia Beach, VA 23462-6530
Region: United States > Virginia > Virginia Beach
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Virginia Beach
Price Range: £36 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Virginia Beach 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Virginia Beach Hotel Virginia Beach
Virginia Beach Red Roof Inn

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