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“Excellent weekend stay!”

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Courtyard Virginia Beach Oceanfront/North 37th Street
Ranked #21 of 109 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersBronze level
virginia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent weekend stay!”
Reviewed 17 July 2012

I can't say enough good things about this hotel! The location is on the north end of the beach where it is a little "quieter", which my group appreciated. The hotel is very clean and the staff is outstanding! James at the front desk set the tone for the weekend as he welcomed me with a warm and genuine smile. Each time I walked by the desk during the weekend he asked how things were going and reiterated that if I needed anything to let him know. Then the valet guys (complimentary valet parking...yay!) picked up the torch when I discovered AFTER completely loading the luggage cart to full capacity that one of the wheels was flat and broken and he (Tony?) held that end of the cart up and accompanied me and my daughter and her friend up to our room and helped us unload. Above and beyond the call of duty, but so appreciated. This sort of service is what we encountered the entire weekend. Such a refreshing change of pace!
We had a suite, which was very spacious and wonderful. It was clean and quiet. We were just off the elevator and ice area so I was a bit worried about noise but we didn't have a single issue. The bathroom was also very clean and roomy. There was also a second sink area in the bedroom which was nice.
The pools are great. The indoor pool and hot tub is your typical hotel pool...but the outdoor pool is WOW! Beautiful! The waterfalls were fun and the slide was an added bonus. It was great to have the bar area there too if you needed a snack or something cold to drink.
And last, but not least, the location. Oceanfront definitely means oceanfront. All the rooms have balconies that face the ocean, we spent lots of time at night just listening to the waves, and enjoyed morning coffee out there too. And getting to the beach in the morning was easy too, literally just steps from the hotel.
Yes, there are only two elevators and we did have to wait for them a few times. But, for us it was such a minor inconenience when you look at all the positives this hotel has to offer.

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
Thank nowah1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardNorth, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, 18 July 2012
Nowah1965,
Thank you for your review of our hotel and the kind words about our staff. We are glad that you had such an extraordinary stay with us while you were visiting the Virginia Beach area. We are lucky to have people like James and Tony on our staff that give such great attention to our guest and provides the kind of customer service that we strive for. We hope to see you again on your next visit to the area.
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753 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (177)
Date | Rating
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English first
Pittsburgh, Pennsylvania
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 July 2012

Stayed here over the 4th of July. Every room is an Oceanfront view and right on the Boardwalk. There is an indoor pool and an outdoor pool that is unique with waterfalls and a slide that kids loved and a lifeguard on duty. The pool also has a nice little pool bar where you can order light food and drinks. The lobby is nice with a Starbucks and a small restaurant. There is also free internet service. I stayed in a 2 Queen room and the beds were very comfortable and the room had a nice balcony. The staff was great. The parking is free, but you'll likely end up parking across the street as the lot in front is small. The area is the quiet end of the Boardwalk which we preferred as there is still plenty to do nearby. My complaints are the elevator situation (only 2 elevators) and the bath towels were terribly thin like they were 20 years ago.

Room Tip: All of the rooms appear to be Oceanfront. I'd stay on the fourth floor or below so that I could...
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JGB514094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, 12 July 2012
JGB513094,
Thank you for taking the time to highlight some of the amenities of our hotel. One of the nicest features during the summer time is definitely the outdoor pool with the unique waterfalls and also “The Rocks” pool bar. It is exactly what you need on vacation on one of our hot summer days. And if that’s not your “cup of tea” we have Starbucks and our Bistro in the lobby as food and drink offerings, as well as an indoor pool.
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Altavista, Virginia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 July 2012

We arrived at Va Beach after a 4 1/2 hour drive on 6/27/12 only to find our reservations at another hotel had been completely messed up. We had to stay at another hotel that night; however the next morning we started our search for another hotel that would accommodate 6 people. We were fortunate and found the Marriott. Our misfortune on Wednesday was a blessing in disguise. We were greeted immediately by Mandi at the front desk. After explaining that we did not have reservations and the problems we had encountered; she graciously allowed me to go up and take a quick look at one of their rooms that would accommodate 6. The room was exactly what we were looking for and within a few minutes we were unpacking. I do want to say Thanks to the Valet that was working on 6/28/12. Very nice young man that was on a Missions Trip. Super nice guy.

Our room was cleaned every day by 3:00 pm. We even had a lady from housekeeping come by one afternoon and asked if our room was being cleaned to our satisfaction - what service. Once again I was amazed by this place. I did have to call down for extra washcloths one night, but they were delivered within 10 minutes.

We loved how quite it was - no partying at all hours of the night. We all loved the pool and "The Rock" - wonderful place to relax. The breakfast buffet was worth the money - has plenty of choices. Every time we went through the lobby, someone at the front desk greeted us and when Mandy was working, she always asked if things were going well. She also gave great advice on local restaurants.

We hated to see the vacation end - as always. But we have found a new place to stay at Va Beach - we will return to Courtyard Marriott. Thanks for great service - keep up the good work.

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
2 Thank 10Ocean10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, 11 July 2012
10Ocean10,
We are so happy that you were able to stay with us during your trip to Virginia Beach. I am glad that we were able to turn your vacation around and provide the type of service we pride ourselves on. I will be sure to pass along your warm words to Mandi and the valet staff as well. We look forward to seeing you on your next visit to Virginia Beach.
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San Francisco, California
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 July 2012

Raised in Virginia Beach, move have long sinced moved away. Came back to visit my parents and took a day to be a tourist and reserved a room on the ocean front. There are many hotels on this boardwalk, but felt this was the best as it is on the higher numbered streets. Booked a 2 Queen room. All the rooms have a balcony and face the beach. The room was clean and very roomy. I shared the room with my husband, sister and her fiance. Hotel offered free WIFI and free parking, this is a big deal to me. Downstairs in the lobby, they have their own bar/snack service for that quick beer or Starbucks coffee. The staff was very accommodating and nice with bike rentals and late check-out. At night, we left the sliding door slightly open to get the ocean breeze and the sound of waves while we slept. We all woke up early, to run along the boardwalk which is the best time, since during the summer months can get hot really quick. Access to the beach is steps away. Would definitely stay here again!

Room Tip: Stay before the summer months (pre-June) as prices almost double for the season!
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jenn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, 10 July 2012
Jenn P,
Thank you for taking the time to review our hotel and share some of your thoughts about your stay with us. If you are ever back in the area, visiting your parents, and need a place to stay, just let us know. We hope to serve you again in the future!
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Washington DC, District of Columbia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2012

Best part about the Courtyard North, VA Beach is that every room is oceanfront. The worst part is they only have two elevators and when the hotel fills up you find yourself waiting. If you're staying at a busy time try to get a room on a lower floor and use the steps. Front desk people-Josh, James-are great. Rooms are clean and housekeeping helpful. Breakfast is not included but coffee is.

Room Tip: Some of the suites are larger than others. Try to get a larger suite.
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oceans50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, 10 July 2012
Oceans50,
Thank you for your review of our hotel. It is special people like Josh and James that are the backbone of our quality service here at the Courtyard Marriott. We hope to see you again on your next visit!
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Brunswick, Ohio, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 July 2012

I understand that high season is very busy; but it is also very costly......so I would expect the little touches to be important to the staff at the front desk; however, that did not seem to matter to them at all. We recently spent a week there visiting family. Every night we would come back to the hotel around 7-8pm and look for some coffee which is to be available to anyone until 11pm. Every night there was another issue; mostly there was no coffee. Or it was cold; or there were no cups available; or no sugar..... The young man (in his early 20s if that) said he would bring me a cup up to the room and he never came......after 30 minutes my husband went downstairs and got it for me.
They also never had spoons where you paid for ice cream at the front desk...you had to walk over to the deli to get some and they looked at us like we were crazy just asking for spoons.
The sliding door to the balcony is also very difficult to open from the balcony side which made it difficult to use on several occasions.......
On the bright side, the maid was outstanding with her room cleanup and replenishment of toiletries etc.
I would not recommend eating at their dining room for meals, they are skimpy and costly. You can find better elsewhere. All in all we are disappointed as in previous years the service was excellent and so were the accommodations....but it was off season.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, 10 July 2012
Joanne D,
I am very sorry that the service at the Complimentary Coffee station fell short. It is definitely not the standards we are accustomed to providing for our guests. I am however thankful that service with your room was outstanding throughout your stay here at the Courtyard Marriott. I hope that you give us another opportunity to serve you again in the future so that we can prove what service this Courtyard Marriott is capable of providing and prides itself on.
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Falls Church, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2012

From the time we arrived after driving twice as long as expected due to traffic and weather, we were greeted by a very nice staff at the reception desk. James was especially thoughtful and helped to get us quickly settled. We were also pleasantly suprised the next morning when we decided to take a chance on the breakfast buffet. At a very resonable cost, we were treated with a wide assortment of breakfast items as well as made to order omelets (thank you Ramier) and waffles. Our waiter, Jase, was also very attentive and personable. It was great to relax and dine and to be served by those who were obviously very upbeat about working. As a result of our experience during breakfast the first day, we decidied it would be our morning routine every day we stayed.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Timothy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Courtyard Virginia Beach Oceanfront/North 37th Street, responded to this review, 10 July 2012
Timothy P,
Thank you for your kind words about the staff. I will be sure to pass along the message to them. I am very glad you enjoyed your stay and the dining here at the Courtyard Marriott North. We hope to see you again on your next visit to Virginia Beach!
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Additional Information about Courtyard Virginia Beach Oceanfront/North 37th Street

Property: Courtyard Virginia Beach Oceanfront/North 37th Street
Address: 3737 Atlantic Ave, Virginia Beach, VA 23451-2708
Region: United States > Virginia > Virginia Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Green Hotel in Virginia Beach
#15 On the Beach Hotel in Virginia Beach
#25 Business Hotel in Virginia Beach
#26 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Courtyard Virginia Beach Oceanfront/North 37th Street 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Courtyard By Marriott Virginia Beach Oceanfront / n 37th St Hotel Virginia Beach
Courtyard Virginia Beach Oceanfront
Virginia Beach Marriott
Virginia Beach Courtyard

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