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“Not a great hotel”

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Travelodge Suites Virginia Beach Oceanfront
Ranked #90 of 109 Hotels in Virginia Beach
Virginia Beach
1 review
“Not a great hotel”
Reviewed 31 October 2013

It is in desperate need of an update. The staff was pleasant but I would not stay there again. The elevator was very small only allowing a few people at a time especially if they had luggage. Loud thx



  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank 226grandma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam P, General Manager at Travelodge Suites Virginia Beach Oceanfront, responded to this review, 1 November 2013
Let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals we try our best to resolve concerns and offer the best service possible. Having said, what we offer our guests is a well run facility, convenient location close to shopping and boardwalk and spectacular views. We are a classic eighties motor lodge that has been preserved with its original architecture--then free amenities like the Wi-Fi, continental breakfast which has a selection of 2 fruit juices, coffee, cereals, mini danish/donuts/muffins and oat meal.... ALL for a moderate rate...if you expect the opulence of a 3 or 4 star hotel than you will be disappointed but also you will be paying 30 to 50 percent less...important to be realistic in making your decision.

Regards,
Travelodge Suites Oceanfront, Virginia Beach
S Patel
AGM
757 425-0650
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
Reisterstown
2 reviews
Reviewed 16 October 2013

I should have heeded the reviews on line. Yes, employees at desk were nice. Housekeeping another story. One elevator for 6 floors, really, I always walked down the 5 flights. 2 ice machines, one on 6th floor broken.
All can be fixed with a good scrub brush, putty knife & gallons of paint. Also someone who knows what they are doing, start from the top floor & work your way down one floor at a time

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam P, General Manager at Travelodge Suites Virginia Beach Oceanfront, responded to this review, 17 October 2013
Let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals we try our best to resolve concerns and offer the best service possible. Having said, what we offer our guests is a well run facility, convenient location close to shopping and boardwalk and spectacular views. We are a classic eighties motor lodge that has been preserved with its original architecture--then free amenities like the Wi-Fi, continental breakfast which has a selection of 2 fruit juices, coffee, cereals, mini danish/donuts/muffins and oat meal.... ALL for a moderate rate...if you expect the opulence of a 3 or 4 star hotel than you will be disappointed but also you will be paying 30 to 50 percent less...important to be realistic in making your decision.

Regards,
Travelodge Suites Oceanfront, Virginia Beach
S Patel
AGM
757 425-0650
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pontiac, Michigan, United States
2 reviews
Reviewed 7 October 2013

The View is great the Room was a disaster. We arrived late in the weekend and found the Travel Lodge on the beach with High prices and a staff that left our door open. We were gone all day and came home with the hotel door ajar. All the Management staff could say was I'm sorry. Gave me a number to a man that I was instructed not to call until the Next day. I'm sorry to say there was nasty black stuff on the ceiling in the bathroom and I was afraid to let my mother- in-law go on the balcony cause the Door stuck due to Paint over paint over paint. After all that there was no apologize after check out. NOT recommended at all!

Room Tip: Clean everything in the room even the air conditioner. Update bed spread. Better arrange bathrooms.V...
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cherie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam P, General Manager at Travelodge Suites Virginia Beach Oceanfront, responded to this review, 8 October 2013
Let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals we try our best to resolve concerns and offer the best service possible. Having said, what we offer our guests is a well run facility, convenient location close to shopping and boardwalk and spectacular views. We are a classic eighties motor lodge that has been preserved with its original architecture--then free amenities like the Wi-Fi, continental breakfast which has a selection of 2 fruit juices, coffee, cereals, mini danish/donuts/muffins and oat meal.... ALL for a moderate rate...if you expect the opulence of a 3 or 4 star hotel than you will be disappointed but also you will be paying 30 to 50 percent less...important to be realistic in making your decision.

Regards,
Travelodge Suites Oceanfront, Virginia Beach
S Patel
AGM
757 425-0650
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Travelodge Suites Virginia Beach Oceanfront

Property: Travelodge Suites Virginia Beach Oceanfront
Address: 1909 Atlantic Ave, Virginia Beach, VA 23451-3310
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#49 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): £
Hotel Class:2 star — Travelodge Suites Virginia Beach Oceanfront 2*
Number of rooms: 63
Official Description (provided by the hotel):
We offer a variety of rooms to suit your needs, including penthouse suites with a Jacuzzi and kitchenette, rooms with private balconies and non-smoking rooms. Boost your energy with our free continental breakfast before lounging on our sundeck or diving into our outdoor(seasonal) pool. Free Wi-Fi Internet lets you go online from your laptop anywhere in the hotel. From guest laundry service to in-room microwaves and refrigerators, we provide all the amenities to make your stay memorable. ... more   less 
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Also Known As:
Travelodge Virginia Beach Hotel Virginia Beach
Travel Lodge Virginia Beach

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