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“Absolutely love & recommend Capes Hotel”
Review of Capes Hotel

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Capes Hotel
Ranked #30 of 109 Hotels in Virginia Beach
Certificate of Excellence
Reviewed 29 August 2014 via mobile

Stayed there last year on our 1st trip to VB, was such a good experience that we came back this year....and will be back on future vacations. Family oriented... No partying to keep you up at night...which seems to be an issue for surrounding hotels....very nice/helpful staff....clean rooms...great value too.

Stayed: August 2014, travelled with family
1  Thank D S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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126 - 132 of 402 reviews

Reviewed 28 August 2014 via mobile

I booked the Capes for one of their value weeks on their website. It was an outstanding deal. Staff is so friendly and housekeeping is so thorough. We have stayed places up and down the GA, SC, and NC coast and I am used to them making the bed, changing out towels, and changing trash on a daily basis. They go way above and beyond this. I ran up to the room the down to the beach and came back up an hour later and they were still cleaning the same room. Impressive! We did not use the indoor pool but it always appeared clean. Breakfast at the Hidden Pearl was delicous and reasonably priced. The breakfast quesadilla was a nice change from the typical bacon and eggs or pancakes. The $1.99 mimosas are great too.
The only bad thing i have to say is that the bathroom is really tiny but big deal...
We were impressed with Va Beach and especially impressed with The Capes. Our first trip will not be our last!

Stayed: August 2014, travelled as a couple
1  Thank Bmost88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014

We stayed at the Capes from 7/28-8/4/2014 and it was wonderful! We were on the 8th floor and enjoyed the 20th street fireworks from our balcony as they were right in front of us. We had a standard room and it was the perfect size for two people- I would opt for a larger room if taking kids- the bathroom is TINY! The kitchen area was nice: large refrigerator, microwave, full-size coffee maker, and plenty of storage. We didn't use the pool, but it looked very clean. We ate at the cafe twice for breakfast and the food was good. Wi-fi worked perfectly the entire time we were there. If you are looking for a clean and quiet place to stay, this is it!

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank 24kgillman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

This hotel is not a chain so the staff was a bit more personable. Everyone was friendly and helpful. The room was great and right in the middle of the Boardwalk, convenient to everything. You can go right out to the beach or sit on your terrace and people watch. The only negative I can think of is that the towels were very small and flimsy. We enjoyed our stay, the price was right and we'd consider a return trip!

Room Tip: All rooms face the beach so in terms of view, they were all good. We were on the 3rd floor and it w...
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  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Ellen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

I stayed at Capes Hotel for 2 days from 8/16-8/18. We arrived in The Capes before check-in time and the front desk agent advised she would give us a call as soon as the room was available. She called a short time later which was very nice. At check-in I was provided hotel info (wi-fi, parking pass, etc), area info, and coupons. We had room 605 which was a very nice double room which was very clean and included a microwave and mini-fridge. The bathroom was small and basic, but fine. I loved the beautiful oceanfront view and the balcony. The hotel location is perfect and near lots of shops, restaurants, bicycle rentals, and attractions. I found the hotel staff very friendly and hospitable from the front desk to housekeeping staff. I would definitely stay at this hotel on my next trip.

  • Stayed: August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
3  Thank Skyeblu79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014 via mobile

The location is perfect. Rearview is the ocean. Front view are shops and entertainment. The hotel is nice and clean. The elevators and stairwell sre clean. The indoor pool is in a great location. The rooms are clean and staff are friendly. I like the fact that the hotel is small, not overwhelming with a lot of people.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Wynette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcapes, Guest Relations Manager at Capes Hotel, responded to this reviewResponded 16 August 2014

Wynette, I agree, our hotel is in a great central location on the Virginia Beach Boardwalk, which has us close to restaurants and other attractions for everyone to enjoy. Thank you for sharing your review and for being our guest. I appreciate your kind words about our staff and the hotel. We look forward to serving you again in the future.

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Reviewed 5 August 2014

There was nothing bad, per se, about the Capes when we stayed in June. It's just lackluster and tired, like they stopped trying to be nice in the 1980s.

The lady at the desk was rude, though. She acted like our wanting to know info about the area was seriously inconveniencing her.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank VABemmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcapes, Guest Relations Manager at Capes Hotel, responded to this reviewResponded 16 August 2014

Thank you for your review of The Capes Hotel. I apologize if you felt that our service did meet your expectations during your stay with us. Our staff is trained to help out every guest and make sure that we meet every guest expectation while they are vacationing with us. I'm sorry that you felt we stopped trying years ago, this could not be further from the truth. All our staff takes great pride in their work. We hope that you give us another opportunity to "WOW" you on your next trip to the beach.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Capes Hotel

Address: 2001 Atlantic Ave, Virginia Beach, VA 23451-3344
Region: United States > Virginia > Virginia Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Virginia Beach
#5 Romantic Hotel in Virginia Beach
#22 On the Beach Hotel in Virginia Beach
Price Range: £99 - £576 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capes Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
The Capes has 59 spacious, comfortable, affordable rooms, eight stories, an oceanfront cafe, refreshing indoor pool all to be enjoyed, right here on the ocean. All rooms are non-smoking offering refrigerator, microwave, and coffee maker. The Capes offers accommodations to fit your needs, with our one room unit that includes two full size beds; or our two room unit with three full size beds and 2 tvs offering your family just the right space for a relaxing vacation. ... more   less 
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Also Known As:
Capes Hotel Virginia Beach
Capes Virginia Beach
Capes Ocean Hotel Virginia Beach

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