We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing honey moon”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Boardwalk Resort Hotel and Villas
Ranked #63 of 109 Hotels in Virginia Beach
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Amazing honey moon”
Reviewed 21 May 2013

I stayed here in may for my honey moon. Had an excellent time at this hotel. Great location and will definitely come back again. Angelina at the front desk was OUTSTANDING she really made our stay extra special by going above and beyond to make us happy.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Oduheather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review, 3 July 2013
Wow! Thank you so much for taking the time to write a review for our hotel! My staff and I are so thrilled that we could exceed your expectations! Service and cleanliness are what we take pride in, and the fact that we are right in the middle of the Boardwalk with stunning Ocean views doesn't hurt either! I have shared with Angelina that you were very happy with her service and she was delighted. We would love to have you back with us the next time you visit the Virginia Beach area! Thank you again for your wonderful comments and congrats on your recent marriage!
-Nicole Webster, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

290 reviews from our community

Traveller rating
    82
    97
    38
    30
    43
See reviews for
106
90
7
6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2013

My husband and I stayed here for our anniversary. It exceeded our expectations. The staff, especially the hotel manager, was so friendly and accommodating. Highly recommend it!!! We will definitely be back.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review, 12 May 2013
Thank you very much for taking the time to post a review of our property! What a pleasure it is to hear about how our hotel and team members helped make your special anniversary trip a pleasant one! I will be sure to share this review with all of our team members to show them how appreciated they are. Please come visit us again soon!
-Nicole Webster, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 May 2013

Upon arriving, the Boardwalk seemed nice and the location is great if you have an ocean view. Once we got up the room we were surprised at how nice the room was, but were disappointed when we realized that we had a city view rather than an ocean front view. A call was made and the room was exchanged to what seemed to be the same predicament, but we just went along with it anyways. The room was fairly clean but not up to par, and the dishes were not "sanitized" as described- there seemed to be leftover residue from the last tenants so washing everything twice was a must. The next morning after being there a couple of hours, we complained that our toilet was not working properly and called maintenance. They came and fixed it so we thought and not even 45 minutes later after no one using it the toilet stars to overflow and leak water out like a babbling brook. It took someone at least 7 minutes to come in- I timed it by recording a video. They came in stopped the water and cleaned up the mess and the maintenance tech was very apologetic and said that it never got that bad..so we were moved to a different room. Called the manager to maybe get a voucher for a dinner or something for all of our stuff being ruined and wet with the flooding and was met by an unpleasant, unprofessional GM, who could not care less because as a timeshare exchange we were supposedly upgraded to this ocean front room after our room flooded because of their facility malfunction and was told nothing could be done because they upgraded us when they didn't have to and that they were losing revenue because they could renting to other customers..really? How unprofessional. Then she wanted to do an assessment of our wet items ( clothes, jackets, suitcases, my playstation packed in a box) that were on the floor after just having moved everything. The person who came to do the assessment was the housekeeping manager who had no idea why she was sent up as didn't know what our items were wet for. We were promised dryer money to dry our wet clothes and didn't receive a thing. Terrible experience with the GM Who needs to lose the attitude as be more accommodating and a staff who had no idea what was going on. Clean up the Rooms get more up to date furniture and better cooking equipment..ie, stovetop,pots,pans, etc as well as a working hot tub since there is nothing else to do in this so called resort and villa. Never again.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Findmebythebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review, 12 May 2013
I am Nicole, the General Manager at this hotel. I would like to thank you for offering this feedback about your recent stay with us. I deeply regret that you had a poor experience with our staff member and some issues in your room. We are consistently motivating our staff in order to better serve our guests and I will take every measure to make sure that our staff knows that every day is their day in the spotlight with the guests. I do not believe I spoke with you during your stay and I am very sorry to hear that our efforts to repair the situation were not up to your standards. I believe that we were waiting to hear from you how much you required to dry your items in order to reimburse you for that expense. My understanding is that my manager was trying to explain that we did upgrade the view of your room in an effort to recompense for the toilet overflowing issue and I apologize if that was not explained correctly. These issues are certainly not typical here at our resort and I hope that you will stay with us again so we will have an opportunity to make this up to you!
Thank you again for your feedback and business!
Nicole Webster, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
207 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 28 April 2013

We were fortunate to have a one week stay at Boardwalk and everything was absolutely wonderful. Centrally location at 16th St. and easy to find just a couple a couple of blocks south of the main access road. Free covered garage parking available. The front desk staff were extremely friendly and professional. Really made us feel welcome. Comfortable size, well kept, 9- 10 story building with about 100 (?) units allowed for everything...indoor pool, lounge, restaurant, fitness center, etc. to be very convenient. Condo was well equipped, clean, fresh, and with a superb beachfront view of the Atlantic Ocean. The three mile actual Virginia Beach boardwalk is 20 steps from the door. Fantastic. Many, many stores, bars, and restaurants in the very immediate area. Easy walking to everything. Upon returning to Virginia Beach, this is where we would stay.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank pagmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review, 1 May 2013
Wow! Thank you so much for taking the time to write a review for our Resort! My staff and I are so thrilled that we could exceed your expectations! Service and cleanliness are what we take pride in, and the fact that we have a great location and fully appointed suites with full kitchens makes our resort a "must stay" Virginia Beach destination! I have shared with our staff that you were very happy with their service and they were delighted. The Boardwalk Resort & Villas is 11 stories and has 106 rooms. We would love to have you back with us the next time you visit the Virginia Beach area! Thank you again for your wonderful comments!
-Nicole Webster, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 8 April 2013

Good luck on trying to reach the dinnerware and glassware due to the configuration of the kitchen cabinets. One would need, at the very least, a stepstool. Reaching over the stove to get to the dishes was a disaster waiting to happen. In all, however, the kitchen provided everything we needed (except steak knives and a pair of scissors) including a pantry to store our groceries.

Ditto on the lack of closet and bureau space. We too lived out of our suitcases unless we used the 2nd bedroom efficiency unit which did have a large bureau.

The living room with its wrap-around uncomfortable seating was a little on the small side, thus we relocated the chair from the bedroom to provide better seating. At no fault of the resort, the TV reception provided by Cox Communications was very poor during the NFL playoff between the Baltimore Ravens and the Denver Broncos. At first we attributed the bad reception to the fact that it was snowing in Denver but that wasn't the case.

There were no attempts made by management to address the issue of poor lighting in the unit. We moved the living room table lamp to the center of the dining room table in order to have sufficient lighting for reading. We also brought to their attention how difficult it was to achieve a proper temperature balance between the two rooms with the window "motel-type" heat pumps. We had to alternate between heating one room at a time or we'd be too warm or too cool.

There was a tiny narrow balcony opening from the bedroom but none in the living room which had floor to ceiling windows.

The bathroom size and layout was more than adequate but additional towel racks would have been appreciated.

It sounds as though we're being too critical about the little things, but we enjoyed our attractively decorated 2-bedroom, 2-bath lockout unit on the 10th-floor at this waterfront resort along with its convenient location.

Be sure to visit Mary's Restaurant a short walk away. We had a great lunch at an extremely afforable price with enough left-overs for another meal. Try to visit the Military Aviation Museum a short distance away where there are hundreds of aircraft from the early 1900's until today.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hilkerrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review, 12 April 2013
Dear hikerrl,

Thank you very much for taking the time to post a review of our property! What a pleasure it is to hear about how your trip was a pleasant one! I will be sure to share this review with all of our team members to show them how appreciated they are. I agree our property has a great location with even better views!
I deeply apologize we were not able to assist you with changing the lighting or the heating/cooling system in the unit. We are planning to change the dining light to a different fixture next year. It can be challenging to adjust to the temperatures in Virginia Beach with this climate; I have used heat and cooling the same day in my car on more than one occasion!

Additionally, we will be doing planned renovations in the coming year that will add more storage space to the guestrooms. This project also includes new flat screen TVs in the bedrooms, new mattresses, new carpeting and wall vinyl, new sofas in living room and bedroom, and new tops on all our coffee tables and end tables. We just completed the 10th floor about 2 weeks ago- so the room you stayed in now has that storage space and a new look all around! Please come visit us again soon!
Best,
Nicole Webster, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 March 2013 via mobile

Very clean place. Employees are so nice and extremely helpful. Especially Precious!!
Stayed here for a week in March. View is great.
Have a great pool and awesome layout.
The only negative thing I can say, is they need more comfortable beds. However, they were replacing different items while we were there.
Definitely going back.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Brenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review, 15 March 2013
Thank you so much for taking the time to write a review for our resort! My staff and I are so happy that you enjoyed your stay with us! I have shared your comments and Precious was so happy to be mentioned by name on your comment! Service and cleanliness are what we take pride in, and a great location right near the pier and all the "action" is part of why our resort can't be beat! Another great thing is that in addition to carpet, wall vinyl and addition of flat screen TV, closet and drawer space in the rooms, we just replaced all our mattresses! In addition, we have new furniture including tables and sleeper sofas on order for this year! Thank you again for your wonderful comments!
-Nicole Webster, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ny
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 February 2013

Came to VA beach in February knowing it would be a crapshoot with the weather. We pulled in late at night and the staff was fantastic- we got in right away so we could get settled. We were pleasantly surprised with the accommodations. (5th floor) The door opens into a small kitchen area and a good sized living room with a large wrap-around couch (pull-out sofa) and windows that overlook the ocean- great view. The bedroom is also a good-sized room with a double bed and a pull out sofa sleeper. So you really could fit a couple of adults and kids in the room without too much of a problem. The bathroom was weird- it had a toilet with two doors, but the sink and shower were not walled off and you were in the bedroom area. It wasn't a problem, but might be inconvenient for a family. The balcony is right off of the bedroom, so you can lay in bed and watch the waves- can't beat that! The pool is nice and warm- 4-feet deep, but large enough to really move around in. They also have a nice work out room. My only gripe- the wireless Internet kept bouncing me off, so it was annoying. Other than that, a great quiet stay in mid- winter. GREAT location on the strip, especially in summer!

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NyTnewbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review, 24 February 2013
Wow! Thank you so much for taking the time to write a review for our hotel! My staff and I are so thrilled that we could exceed your expectations! Service and cleanliness are what we take pride in, and the fact that we have a great location and fully appointed suites with full kitchens doesn't hurt either! I have shared with our staff that you were very happy with their service and they were delighted. The set up of the shower area is an open floor plan with the bedroom; however, we do offer privacy curtains upon request for our guests who want that area closed off. We would love to have you back with us the next time you visit the Virginia Beach area! Thank you again for your wonderful comments!
-Nicole Webster, Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Virginia Beach hotels
1.2 mi away
Ocean Beach Club
Ocean Beach Club
#75 of 109 in Virginia Beach
3.5 of 5 bubbles 731 reviews
1.3 mi away
Oceanaire Resort Hotel
Oceanaire Resort Hotel
#42 of 109 in Virginia Beach
4.0 of 5 bubbles 413 reviews
0.2 mi away
Four Points by Sheraton Virginia Beach Oceanfront
Four Points by Sheraton Virginia...
#20 of 109 in Virginia Beach
4.0 of 5 bubbles 651 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Turtle Cay Resort
Turtle Cay Resort
#48 of 109 in Virginia Beach
3.5 of 5 bubbles 382 reviews
0.5 mi away
Barclay Towers Resort Hotel
Barclay Towers Resort Hotel
#10 of 109 in Virginia Beach
4.0 of 5 bubbles 966 reviews
0.5 mi away
Comfort Suites Beachfront
Comfort Suites Beachfront
#7 of 109 in Virginia Beach
4.5 of 5 bubbles 353 reviews
Show Prices
Show Prices
Show Prices

Been to Boardwalk Resort Hotel and Villas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Boardwalk Resort Hotel and Villas

Property: Boardwalk Resort Hotel and Villas
Address: 1601 Atlantic Ave, Virginia Beach, VA 23451-3422
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#37 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Boardwalk Resort Hotel and Villas 3*
Number of rooms: 106
Official Description (provided by the hotel):
Wake up to ocean sunrise views through your floor-to-ceiling windows, and spend the hours in between enjoying the comforts and conveniences of home at Boardwalk Resort Hotel. Each of the newly renovated studios and 1-, 2- and 3-bedroom suites are appointed with a wide range of features, including separate living rooms with sleeper sofas, fully-equipped kitchens and kitchenettes, TVs with cable and DVD players, free Wi-Fi, and large bathrooms. You’ll also enjoy our convenient central-boardwalk location, just steps from the entertainment at 17th Street Stage and Park.Boardwalk Resort Hotel and Villas is located in the heart of the resort district, in the center of Virginia Beach’s famous boardwalk – named one of the “Top Ten Boardwalks in America.” ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., getaroom.com, Cancelon and Evoline ltd so you can book your Boardwalk Resort Hotel and Villas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Boardwalk Hotel Virginia Beach
Va Beach Boardwalk
Hotels Boardwalk Virginia Beach
Boardwalk Virginia Beach

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing