This was the first time I stayed at this property for a work appointment and was not disappointed. The property is near at least a dozen restaurants and shopping, well close to just about everything and all within walking distance. Free parking in a garage next door.
Check-in by Maria at the front desk, who new my name, checked me in and made sure I had everything I needed and also provided some great conversation that made me feel welcomed and at home. From the lobby to the room, everything was clean and inviting. All of the staff at breakfast were indeed friendly as well.
I especially liked the room, large TV, comfortable, Keurig coffee maker!, mini-fridge and microwave. I know my company will be sending more people to stay here since it is very convenient.
The fitness room is great and the equipment was in excellent shape, made me exercise even more.
To the manager, I liked getting the e-mail in advance of my stay and you should use Maria to educate other front desk personnel (not necessarily yours) on the proper way to greet a guest and make them feel welcomed.
I will be back and often.
- Official Description (provided by the hotel):
- The Hilton Garden Inn hotel in Virginia Beach, VA is located in the downtown Town Center district! Our hotel is within walking distance to great shopping, restaurants and nightlife. ... more less
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- Also Known As:
- Hilton Garden Inn Virginia Beach Town Hotel Virginia Beach
- Hilton Virginia Beach
- Virginia Beach Hilton