We arrived on Saturday ca. 7:30 PM. Hungry. The restaurant was closed. The bar was closed. Room was OK. But the coffee machine only had coffee for one. Front desk had no coffee. Our son misplaced is iPod charger but was informed that cleaning staff had it. On Sunday morning when he went to retrieve his charger, he was told the staff would not arrive until 9 AM and only they had access to lost and found. At 9 AM there was still one there. Only much later he was told that they could not find his charger. Honor? Trust? Integrity? Good service? Customer Care? If those principles are important to you, don't go to this hotel.
- Official Description (provided by the hotel):
- The Hilton Garden Inn hotel in Virginia Beach, VA is located in the downtown Town Center district! Our hotel is within walking distance to great shopping, restaurants and nightlife. ... more less
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- Also Known As:
- Hilton Garden Inn Virginia Beach Town Hotel Virginia Beach
- Hilton Virginia Beach
- Virginia Beach Hilton