Went to the Timeshare Presentation,supposed to be about 90 minutes,ended up over 3 hours.Beautiful day,Friday April 19,it was 83 degrees outside,could have been on the boat or beach but this day was wasted inside.My time is valuable to me and my family,but the sales guy had to be there.The trip had an omenous beginning,my reservation had been made in late January and we were promised an oceanfront room at the Oceanaire,and had it printed on all our paperwork...OCEANFRONT.Got to the Reception center and we were told,no it is Oceanview.Said "look here,OCEANFRONT !!".We were told that was unavailable.Reserved in January,I could understand if it had been done last week,but every piece of paper and Emails stated Oceanfront.We were given a room with a really nice view of the side of the Ocean Club next door,and the dumpsters below were closer than that oceanview.OK,for about 40 bucks a night in a Virginia Beach hotel,not too bad,right?We got down to the pool,Nobody under 21 allowed in the pool here.WHAT !!!!!But we could use the pool next door,since they were doing work on the surrounding pool deck,the outside pool was closed,but the indoor pool was available.Figure since no one under 21 could swim next door,EVERYBODY was here in this pool.No chairs to sit in,but the most ironic thing.....No towels.......Anywhere.....Why is a "Resort"out of towels?Finally later got the kids settled with a friend,and my wife and I went down to the hot tub to relax,I can get warmer water out of the sink !!!We were told it was experiencing thermal issues,but would be corrected soon.Does that mean its broken or just a glitch?Nobody knew.What a day.....On Friday we got to the Discovery Center for our 90 minute seminar,I told the guy right from the start,we are here ONLY to get a nice inexpensive trip,no sale would be made today.I understood we had to attend this or pay upwards of $300.00 per night if we didn't,so no big deal,a small sacrifice for 2 nights at the beach.This" washed up used car salesman",to quote another reviewer,dragged this into almost a four hour waste.We were told until he released us,we could be liable to pay the full price.$300.00 isn't bad for a Oceanfront room in the height of the summer season,but late April with a view of balconies.Uh,Nope....Finally....It was like being released from detention on the last day of school!!!!!Get back up to the room,no maid service all day.Called front desk and girl apologized,next day again no maid service,yet there was now an envelope placed on the nightstand to leave a tip for the housekeeping staff.I almost left a note,"here's a tip...DON'T stay HERE!!"Oh and a sign next to some raggedy striped towels that said if you "Take home a towel,you will be charged $25.00 for each removed."Wow,KMart has better towels for $3.99,new !!Upon leaving we were asked did you enjoy your weekend with us,I think my laughter is still echoing the halls at this 2 STAR "RESORT"Bottom line,For a "Premier"new Oceanfront Resort,why do they rank 50 out of 118 other hotels,motels etc.in Virginia Beach on TripAdvisor.I guess the people have spoken and the result is stay at another hotel that allows the kids to use the pools,provides daily maid service,doesn't charge $14.00 for valet service,and truly appreciates that you stayed there.
- Official Description (provided by the hotel):
- Oceanaire Resort Hotel offers oceanfront or ocean view deluxe rooms or one- and two-bedroom high-end suites with fully-equipped kitchens and kitchenettes, and private balconies overlooking the Atlantic Ocean. As the newest luxury resort at the Virginia Beach oceanfront, Oceanaire combines a state-of-the art meeting facility with the very latest in accommodations and service. With two oceanfront outdoor pools, two indoor pools, plush bedding and linens, jetted tubs, stainless steel appliances, granite countertops, an ocean view fitness center and valet parking, the guest experience at Oceanaire is unparalleled. ... more less
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