We visited the Oceannaire, August 23-27 and stayed in the 1-br ocean front suite. The location and room-orientation were very good. It truly felt like an 'oceanfront' setting, with floor to ceiling windows in both bedroom and living room overlooking the beach. Also, the kitchen was well equipped and in very good condition. The resort has very easy beach access and the staff was friendly and helpful as they could be.
Given the large number of rooms, the services just took time to materialize at times. For example, we asked for help with wi-fi and were directed to the internet service provider. After spending a good half-hour on the phone testing various connectivity issues it was determined that the room just didnt have the service (no wi-fi could really reach the room given the orientation/location of the transmitters). I reported this to the desk on a couple of occasions (who contended that re-booting the router might help) before they finally sent engineering over to re-boot -- to no avail. I asked for a different room, but was refused. Other services, such as room-cleaning also took hours to materialize at times. We spent some time at the hotel pool, which is small but nice and the food there was average at best (we ordered nachos).
The staff at the hotel was polite and helpful, but perhaps are not equipped to act quickly on certain needs of guests. I still think this is a good place to go with family if staying in the virginia beach area, the hotel is clean, feels new and the location is excellent.
- Official Description (provided by the hotel):
- Oceanaire Resort Hotel offers oceanfront or ocean view deluxe rooms or one- and two-bedroom high-end suites with fully-equipped kitchens and kitchenettes, and private balconies overlooking the Atlantic Ocean. As the newest luxury resort at the Virginia Beach oceanfront, Oceanaire combines a state-of-the art meeting facility with the very latest in accommodations and service. With two oceanfront outdoor pools, two indoor pools, plush bedding and linens, jetted tubs, stainless steel appliances, granite countertops, an ocean view fitness center and valet parking, the guest experience at Oceanaire is unparalleled. ... more less
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