We intended to spend a full Saturday night at the hotel, but stayed less than 1 hour. First , the staff was great. Alyssa (hope I spelled her name right), was great. She was very accommodating and went out of her way to maintain the integrity of the property and the safety of the guests.
The room was o.k. The bed was extremely comfortable, for the short time we were there, and the bathroom was nice. The room definitely needs a table or a small couch since the only place to sit is on the bed. Also, there is no room key. The doors have a number punch pad and you have to put in a code. This seems like a good idea, but the code we were given was very long. This is probably not the safest if someone got a hold of your code, or if you are trying to get into your room in a hurry.
Now for the bad part. We happened to be there on College Weekend. While we were trying to decide where to eat dinner we heard a lot of yelling outside. When we went outside there was a crowd of about 50 people yelling and cussing. One set of girls chased another set into their rooms and then began banging on the window. Now, Alyssa did everything that she could. She left the office and tried to chase everyone off the property (2/3 of them did not stay there); however, due to the open access to the street (no gates or additional security staff) she just didn't have a chance. I finally left my room and tried to assist. The police were called and the crowd dispersed.
After that issue, we decided to leave immediately, and I am glad that we did. Alyssa apologized profusely and informed us that it is not always like this. And as a former resident of Va Beach, I can attest that this was just a bad weekend.
All and all, I would try this hotel again; however, I do think that management should have more help at night....and they should definitely give Alyssa a raise!!!
- Official Description (provided by the hotel):
- Oceans 2700 guests will enjoy comfortable and luxurious accommodations while within walking distance to all Virginia Beach has to offer; shops, restaurants, entertainment, and night life. Oceans 2700 hotel is conveniently located 20 minutes from the Norfolk International airport and just steps to the Virginia Beach waterfront. ... more less
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