We stayed at the Mariott Residence Inn on Virgina Beach April 11-17 2011. We chose this location as it was dog friendly, ocean front and offered suites.
Pros: Dog Friendly, Ocean Front Suites, Excellent price, On the boardwalk, Wireless internet (slow at times)
Cons: Parking: on site lot is small and tight (Most parking is 4 blocks away; someone damaged my bumper and I didn't know for days), Ice Machine in Lobby only, dated décor, marginally working en suite kitchen - burners on cook top didn't work properly. Bedroom television has issues with turning itself on and off - a bit disconcerting at 2 in the morning to wake up to the TV.
We also had a controversy with our bill at checkout. These things do happen, however I take issue with how it was handled by the Front Office Manager, Ryan Stavella. We were charged for an Adult movie, and it seemed quite an ordeal for Mr Stavella to remove the charge. This argument took place in the lobby and lasted approximately 20 minutes. I found it embarrassing, and a poor example of customer service. Indeed, he only removed the charge after I noted I would be posting a review on Tripadvisor and asked for the name of the general manager.
We would consider staying here again because of the location, value and dog friendliness.
- Official Description (provided by the hotel):
- Residence Inn by Marriott Virginia Beach Oceanfront is an extended-stay hotel on Virginia Beach in Virginia. Our hotel lets you thrive on long stays, whether you have come to Virginia Beach for a wedding, vacation or business trip. We offer comfortable and stylish accommodations at a superb value. Our all-suite hotel offers beautiful guest rooms that are spacious and well designed to provide you with a memorable and pleasurable stay in Virginia Beach. Guest suites feature spectacular views, furnished oceanfront balconies, modern appointments and full kitchens. Enjoy free Wi-Fi, an indoor pool, a fitness center and guest laundry at our hotel. We also provide valet parking, a complimentary daily hot breakfast, and pet-friendly accommodations. ... more less
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- Also Known As:
- Residence Inn Virginia Beach Oceanfront Hotel Virginia Beach
- Virginia Beach Residence Inn