we got there on Sunday the 6/17,everything seems to be fine until next day, I went to the office to tell them we will check out at 11:00am, it was about 9:00am, my wife left the room last. the housekeeper supervisor saw her living the room and asked her" are you leaving?" she said not yet at 11:00am. I came back from the beach to chek out at 10:45am, and I saw the door of my room opened, our lunch in the fridge was throw out with the refreshments, not a single apology or at least recognized they were wrong ,that they should wait pass check out time to clean rooms and less the know nooone is there. Basicly they told me it was my fault because i did not put the sign ,do not disturb out of my door knob. But for the record, there was not sign and there is not need to do so because I was not in the room. Poor handling of the manger and supervisor and they told me ,they are in the business for 20 years, it is really sad, and the only reason I went there it was because I was only staying one night. he also told me he wil give some money for the sodas but not for the food that was probably left overs.It was special food for my wife which is Vegan. He conclude saying " Ican not bring back the time, what happen it happened you have to let it go" what a wise words for a manager!
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- Also Known As:
- Knights Inn And Suites Virginia Beach Hotel Virginia Beach
- Knights Inn Virginia Beach
- Virginia Beach Knights Inn