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“Excellent experience!”

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SpringHill Suites Virginia Beach Oceanfront
Ranked #36 of 109 Hotels in Virginia Beach
GreenLeadersBronze level
NC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent experience!”
5 of 5 bubbles Reviewed 27 August 2012

Wonderful experience this weekend in VA Beach. We were very impressed by the customer service here- especially Rashawn- who made us feel like VIP all weekend. He remembered our names and went out of the way to make us feel welcomed. Tiara with housekeeping was also great. All of the staff made our trip even better! Would highly recommend!

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 29 August 2012
Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel, and appreciate your compliments to our team. We strive to exceed our guests expectations and am proud that Rashawn & Tiara were able to do that for you. We hope to see you again when in Virginia Beach!
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1,038 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (254)
Date | Rating
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English first
Philadelphia, Pennsylvania, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 August 2012

stayed at the hotel for a family vacation. Excellent location (we have stayed at the Residence Inn property at 32nd St before). Lots of restaurants nearby. We went to the beach everyday so we did not use either of the pools.

I would like to call out Vesela our housekeeper on the 8th floor for special recognition. Everytime we saw her in the hallway she would smile, say hello and ask if there was anything that we needed. But what put our stay over the top was how everyday she would make a towel animal and leave it on our bed. Our children thought this was the coolest thing ever. I stay at 20-30 different Marriott properties a year and have never experienced this. Not at a Ritz, JW or full service Marriott.

please recognize Vesela for going the extra mile to make our family vacation a little more special.

Room Tip: higher floors have a better view
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank Sheri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 29 August 2012
Thank you so very much for your kind comments. I am pleased to hear that Vesela made such a difference in your family's stay. She enjoy's making kids smile with her creative animals. We hope you will choose to stay with us again the next time you visit Virginia Beach!
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Cranbury, New Jersey
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 22 August 2012

Marriott did it again..Our reservation was only for four nights...but hated to leave so extended for two more nights. The hotel was sold out!!!! long lines for breakfast every morning...but kitchen staff worked so very hard for a speedy service with smile on their faces. Jay at the valet parking was very welcoming..in the outdoor pool Batuhan was very helpful - we traveled with our grandchildren...so every little bit of help means a lot....We will of course come back! Thank you Springhill Suites for making our week a memorable good one!

Room Tip: all rooms are suites and facing the ocean
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank emmadeguzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 25 August 2012
Thank you for your review of our hotel and the kind words about our staff. We are glad that you had such an extraordinary stay with us while you were visiting the Virginia Beach area. We are lucky to have people like Bathaun and Jay on our team to give such great attention to our guest and provide the kind of customer service that we strive for. We hope to see you again on your next visit to the area.
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Norfolk, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 August 2012

We reserved a suite for six (6) people and arrived early hoping for early check-in. Our room was not ready, but we were allowed to park early so we could go lounge on the beach and given keys to enter the lobby so we could use the restroom, if needed. When we came back to check whether our room was ready, we were offered an upgrade...absolutely beautiful room on 2nd floor with a HUGE balcony. The service was excellent and we got everything we asked for...roll-away bed, extra blankets, name of pizza delivery company, and I especially want to call out Rashawn for helping us with our luggage and getting us a cab within 5 minutes of our request. That's service! I'd definitely come back to the SpringHill Suites Oceanfront!

Room Tip: 2nd floor has extended balconies.
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  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marsha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 20 August 2012
Thank you for your review of our hotel and the kind words about our staff. We are glad that you had a nice stay with us while you were visiting the Virginia Beach area. We are lucky to have people like Rashawn on our team to give such great attention to our guests and provide the kind of customer service that we strive for. We look forward to your return visit!
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Geneva, Switzerland
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 16 August 2012

We were in Virginia Beach for a wedding and stayed at Springhill Suites for 3 nights as it came highly recommended by our friend (the groom!). We had a great view of the ocean from our room on the 9th floor. Our room was spacious and clean. Hotel staff were friendly and helpful. We loved the location fo the hotel, right smack on the oceanfront. And we had no problems with the valet parking. All in all, it was a great stay!

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank travelgroove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 17 August 2012
Thank you for letting us know that you enjoyed your stay. I am glad to hear that you had a nice time while here for such a wonderful occasion! We appreciate your taking the time to complete a review and hope you will stay with us again whenever you are in the area.
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Buffalo, New York
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 14 August 2012

We stayed here August 8 - August 12. After reading some reviews from July, I tried to reserve another hotel as I was very nervous. I need not have been. The room was clean and comfortable, as was the bed. The breakfast area did get crowded, but the line moved quickly. My complaints about breakfast are 1. the toaster and 2. powdered eggs. The toaster was a 4 slice toaster oven, ridiculous to serve all the people in line. And I am not a fan of powdered eggs, nothing wrong with them, just personal preference. I prefer the open layout of the Hampton over the divided suite of the SpringHill, but it suited us well. We are a family of 5, and I found it difficult to find a suite on the Virginia Beach oceanfront with queen beds. Since I have three boys, ages 16, 14 and 11, I thought double beds would not be so comfortable. We also enjoyed the outdoor pool, which is apparently only for SpringHill guests, but there is no monitoring of that rule. Actually, if you were staying at the Hampton, you might think that the pool was for your use also. The hotel staff was very pleasant and accomodating, and the location was perfect for us.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LXJ228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 15 August 2012
Thank you for your very kind words and review of your recent stay with us. We take great pride in the service we provide and when we hit the mark for our guests it is very satisfying. I appreciate the feedback on breakfast and will use your comments to improve the experience. Hope to see you again soon!
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New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 11 August 2012

We had a magnificient view from our one bedroom suite on the 11th floor. It was very clean. The staff is very friendly and helpful. The pool is beautiful and the food and drink service was great! This hotel is right on the beach which is extremely convenient. We loved our vacation and will definitely return in the future! There are only a couple of drawbacks. The breakfast buffet is from 6:30 to 9:30 am. That is a very early wake up time for a summer vacation! At Exactly 9:30...a large sign is placed at the end of the line turning guests away. Although it is a complimentary breakfast it should really be available at least untill 11:00. Also the desk chair was extremely uncomfortable! For this price range they should really upgrade the desk chairs in the suites. All in all great hotel...perfect location!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TaraDP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 14 August 2012
Thank you for staying with us and for taking the time to inform us about your stay. We are striving to provide you with the most comfortable and friendly environment possible. I appreciate your recommendation on the guestroom desk chairs, and we will certainly consider it with our next furniture upgrade. We hope you will stay with us again the next time you are in Virginia Beach!
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Additional Information about SpringHill Suites Virginia Beach Oceanfront

Property: SpringHill Suites Virginia Beach Oceanfront
Address: 901 Atlantic Avenue, Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Green Hotel in Virginia Beach
#26 On the Beach Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Number of rooms: 168
Official Description (provided by the hotel):
Relax at SpringHill Suites Virginia Beach Oceanfront, where weekend jaunts, family vacations, and even business trips are enjoyable and memorable. Our Virginia Beach Oceanfront hotel's beachfront location in Virginia Beach, Virginia is perfect for those who want to step just feet away from their guest room and sink their toes into the sand. Our hotel features all oceanfront suites with private balcony, microwave, mini refrigerator, 2 TVs, complimentary breakfast, free wireless Internet, free local calls, and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. SpringHill Suites Virginia Beach Oceanfront lets you unwind and cherish every moment in Virginia Beach, VA. ... more   less 
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Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites

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