We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A mixed bag......”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
SpringHill Suites Virginia Beach Oceanfront
Ranked #35 of 109 Hotels in Virginia Beach
GreenLeadersBronze level
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“A mixed bag......”
Reviewed 30 October 2013 via mobile

We stayed here for 3 days in Oct 2013....check in itself was smooth with the following issues: 1. There is zero parking for check in, when we arrived we actually got yelled at by a cab driver, not the hotels fault, but the condition that causes it is. We requested a high level room with a late check in time of 10 pm. Upon our arrival they had no available high for rooms.....its the end of October, and I reserved in advance, that is unacceptable to me. As we made our way to the scenic 4th floor, we were greeted by the TDD room (402). I did not need this type of room, and it was another inconvenience. Toilets low, sink low. We had to call maintenance, as the bed frame was way off wall ( don't want to think about the reason for this ). The bed was nice and firm. The seam between wall and floor was absolutely filthy . The carpeting needs replacing badly (acceptable for a room with wheelchair use, not for a regular guest ) Pool, whirlpool, and breakfast buffet were great. The parking garage was filthy (beer cans and fool in stairwell ) The room towels and washcloths need replacement, as they were very thin . Overall not a good experience, and definitely not a experience worthy of the Marriott name...will look elsewhere in Virginia beach.... And may start to switch brand loyalty, as this has been a few negative experiences with the Marriott brand lately

Stayed October 2013, travelled with family
Helpful?
Thank mattslatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 31 October 2013
We regret that your stay was not up to your expectations. This is not typical of this hotel or what we strive to provide. We work hard to ensure that every guest has a great experience, but on occasion, things happen. This has been again addressed with the management and staff in order to minimize such issues in the future. Again, we are sorry that you did not have the experience you were expecting and appreciate your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,051 reviews from our community

Traveller rating
    499
    327
    143
    45
    37
See reviews for
573
190
21
107
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (257)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
C'ville
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 October 2013

I was in Va Beach with a few girlfriends to celebrate my birthday and I picked Springhill based on price, location and I know the Marriott chain is always very nice. Dislikes: no place to unload your vehicle while checking in (can't park in front of the door cause cars are coming thru) small details like light bulbs were out in the bathroom and the hot tub will melt your skin off! Likes: Got top floor room at end of the hallway, friendly housekeeping staff, nice breakfast and express checkout. I would stay there again. Also, there were lots of activities at the beach which I didn't expect so late in the season; lots of shops still open.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C_villeChar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 31 October 2013
Thank you so very much for your comments. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. We look forward to seeing you again for your next birthday getaway to Virginia Beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 October 2013

This hotel has awesome oceanfront views. We were able to see wild dolphins from our balcony and an extensive view of the beach and boardwalk. Very near restaurants and attractions. FREE breakfast, clean rooms with killer views, and wonderful service staff. the only thing that may need fixing is the POOL area. Other than that, this is a great hotel to stay at along with other oceanfront Marriot properties in the area.

Room Tip: Upper level floors will have the best views!
See more room tips
Green Features: Excellent as do other Marriott properties! Love the No-smoking policy!!
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TeamCrowder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 31 October 2013
Thank you for taking the time to let us know how your stay was. Your comments are very important to us and greatly appreciated. I am glad to hear everything was to your satisfaction during your recent stay. We value you as a guest and we want to make sure we are meeting your needs and exceeding your expectations. See you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Memphis, Arkansas
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 October 2013

I was here with a group and we all had a great time. The breakfast bar was great, the view was beautiful and the staff was very helpful and friendly. Our room was clean and comfortable. Even though it was a non-smoking room we could tell that people had used the balcony for smoking. However, the smell went away after we had the door open for a while. When you travel with a group it is important that the sink is separate from the tub/toilet, which it is at this location. This time of year a lot of places are closed, but we really enjoyed this hotel.

  • Stayed October 2013, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank possesheriff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 31 October 2013
Thank you for taking the time to review our hotel and share some of your thoughts about your stay with us. If you are ever back in the area we hope to serve you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 October 2013

Overall the every aspect of my stay was good. The staff was very friendly and helpful and the rooms were large and clean. Breakfast was the typical complimentary breakfast but I would say it was above average. My favorite part of the stay was the beautiful view from the balcony! I stayed on the fourth floor so it really felt like I was close to the water. Parking was not an issue because of it being off season. The only thing I would say was it seemed that housekeeping does a rush job on the room- leaving the bed not properly made and glasses were not replaced. Other than that it was the perfect stay!

Room Tip: I was happy on the fourth floor because it really made you feel you were right at the ocean level-
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sparkles59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 29 October 2013
Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel, and want to thank you for teaching us how to serve you better. We hope to see you again whenever you are in Virginia Beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hubert, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2013

The staff was very friendly and accommodating! Standard room was spacious and we had a great view of the beach. They called a cab when we needed. When we asked about a good place for dinner they tried to steer us across the street to Gardino's instead of Zoe's where we had reservations. We went and looked at the menu and decided to keep our Zoe's reservation. I think they must get a kickback from Gardinos because it didn't look nearly as good as Zoe's!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pam k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 23 October 2013
Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel, and want to thank you for teaching us how to serve you better. I am pleased you enjoyed your dinner at Zoe's, it is one of many great restaurants at the beach. We hope to see you again when in Virginia Beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2013

Pros: nice view of ocean, comfy bed, clean room, fast elevators, free parking, good complimentary breakfast (w/ hot food items like eggs, sausage, waffles, etc.), free wi-fi in room

Cons: no usb ports (this is really minor), fridge sorely needs defrosting (again, this is relatively minor)

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LNNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 23 October 2013
Thank you for staying with us and for taking the time to inform us about your visit. We are striving to provide you with the most comfortable and friendly environment possible. Positive comments, such as yours, are crucial to assure that we are maintaining the level of quality and service that you expect and deserve. We hope to be your hotel of choice whenever you are in Virginia Beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Virginia Beach hotels
1.1 mi away
Courtyard Virginia Beach Oceanfront/South
Courtyard Virginia Beach Oceanfr...
#12 of 109 in Virginia Beach
835 reviews
0.1 mi away
Hampton Inn Virginia Beach-Oceanfront South
Hampton Inn Virginia Beach-Ocean...
#18 of 109 in Virginia Beach
1,099 reviews
0.7 mi away
Fairfield Inn & Suites by Marriott Virginia Beach Oceanfront
Fairfield Inn & Suites by Marrio...
#27 of 109 in Virginia Beach
704 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Comfort Inn & Suites Oceanfront
Comfort Inn & Suites Oceanfront
#2 of 109 in Virginia Beach
590 reviews
0.3 mi away
Four Points by Sheraton Virginia Beach Oceanfront
Four Points by Sheraton Virginia...
#20 of 109 in Virginia Beach
677 reviews
1.6 mi away
Hampton Inn Virginia Beach Oceanfront North
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Virginia Beach Oceanfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Virginia Beach Oceanfront

Property: SpringHill Suites Virginia Beach Oceanfront
Address: 901 Atlantic Avenue, Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Green Hotel in Virginia Beach
#26 On the Beach Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): £££
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Number of rooms: 168
Official Description (provided by the hotel):
Relax at SpringHill Suites Virginia Beach Oceanfront, where weekend jaunts, family vacations, and even business trips are enjoyable and memorable. Our Virginia Beach Oceanfront hotel's beachfront location in Virginia Beach, Virginia is perfect for those who want to step just feet away from their guest room and sink their toes into the sand. Our hotel features all oceanfront suites with private balcony, microwave, mini refrigerator, 2 TVs, complimentary breakfast, free wireless Internet, free local calls, and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. SpringHill Suites Virginia Beach Oceanfront lets you unwind and cherish every moment in Virginia Beach, VA. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Marriott, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HRS, getaroom.com, HotelQuickly and Cancelon so you can book your SpringHill Suites Virginia Beach Oceanfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing