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“Great view!! Nice stay!”

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SpringHill Suites Virginia Beach Oceanfront
Ranked #36 of 109 Hotels in Virginia Beach
GreenLeadersBronze level
Ashburn, Virginia
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great view!! Nice stay!”
Reviewed 22 July 2014

We stayed at the hotel for 3 nights for a mini vacation. While we were at first a little disappointed to be on a low floor, it turned out we were QUITE fortunate to get one of their larger suites with 2 rooms including a separate bedroom with 2 queens, a living area with a pullout and dining table, and a HUGE veranda as opposed to a small balcony! The windows do NOT block the sound from the fighter jets tho, so be prepared for an early wake-up except on the weekends!
The GOOD
All rooms are oceanfront and have fantastic views! The beach in front of the hotel is fairly clean has lifeguards and volleyball nets. You can rent umbrellas and chairs (cash only) by the day. Contrary to what i'd read tho, canopies do NOT seem to be prohibited, so if you have one, bring it!
Our room had a fridge (which had a bit of ice in it, but it was at least working!) and a microwave, which were great for leftovers.
The (free) valet parking and front desk staff members were all quite accommodating and friendly! And housekeeping was done at a very reasonable time,which was much appreciated!
The bath offers 2 separate rooms and 2 vanities, which makes it much easier for 4 people to get ready! And the towels were 1. SOFT!! and 2.There were PLENTY!!! Paul Mitchell bath products were nice!
The hotel's outdoor pool is actually separated by condos, just north of the hotel. We really didn't hang out there much, but it seemed clean (given the challenge of VERY sticky sand!) and while not a ton of chairs, it looked adequate.
The staff at the pool bar is great! VERY friendly and attentive!! The Orange Crushes, while NOT made with the great ice Watermans uses, are still REALLY good!! Lunch wasn't bad either! GREAT fries (if you like old bay!!!) and the steamed shrimp was pretty tasty too!
The orange water in the lobby is really good :-)
The NOT SO GOOD
The wireless internet connectivity went from spotty to non-existent!
The mattresses are quite soft and the pullout wasn't particularly comfortable, but that's pretty normal.
The free breakfast was a big chaotic and the quality varied from day to day. The area as actually kind of messy (particularly by the waffles) and the staff was a bit slow to replenish food and more importantly, coffee! Ending at 10 meant at 9:59:59, it was OVER. juice machines were OFF, coffee was GONE.

The hotel is on the south end of the boardwalk. You can walk to Rudee Inlet for jetski rentals or to go to Big Sams or Rudee's on the inlets (sit on a swing!) There are 3 other Marriott properties between this one and the Neptune end, so lots of options if you're a Marriott customer. Rent a bike and and go end to end! Well worth the trip if only to see the Neptune statue and the landscaping at some of the newer hotels!! (But watch out for the oblivious folks standing in your way!)

Room Tip: Room 207 is a great bet!! And being able to take the stairs saves a lot of time waiting for elevator...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank hockeytraveler43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 24 July 2014
Thank you for choosing to stay with us and completing a review. We are pleased to hear you enjoyed your time at out hotel. We will look into the waffle station issues that you mentioned and see if we can combat this with a better strategy. We appreciate your feedback and hope you will come back and visit us again!
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1,038 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (254)
Date | Rating
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English first
Augusta, Georgia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 July 2014

We recently stayed for 6 nights with my family. The location was good, on the beach but away from the noise of the crowded part of boardwalk. The breakfast was also good but get down early, it gets very crowded after 8 am. A large majority of the staff was very friendly, especially Patrick at the pool bar. We did have a female bartender ask that we say her name to tripadvisor which I thought was pretty weird, she wasn't that good either. John the food and beverage mgr was very good, always made sure the breakfast was hot and plenty available. The room was a decent size with a great view, 2 nights we could see fireworks from our balcony. The outdoor and indoor pools were nice.
Now for the down side. On our 2nd day there I called down to get extra blanket, I guess nobody wrote it down because when we went down to ask my request wasn't there and there were no blankets left, how can a hotel not have any extra blankets? I think the person at the front desk knew we were upset , we were spending $2400 for our stay and no blanket, she later on she did deliver a blanket. The house keeping was not good at all, only 1 day was the room cleaned. I always leave a very good tip, every day, but I guess that didn't help. They just gave us new towels and sort of made the beds. The bathrooms in the lobby were almost always dirty and the pool towels never came until late in the afternoon. They said that their laundry service hadn't delivered them but they should really have a day's supply available.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Rclrebert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 24 July 2014
Thank you for taking the time to review our hotel. We are glad that you enjoyed your time in Virginia Beach. We appreciate your feedback and have addressed the negatives with the staff for improvement. Again, thank you for your review and we hope we can serve you again in the near future.
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PA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 July 2014

We were recently at SpringHill in July 2014. The location is great, all rooms are beachfront with a balcony, staff is friendly, free breakfast was good and nice variety and free valet parking was plus!! My boys are 13 and 7 years old. They took advantage of the indoor pool/hot tub which is open until 11pm and the beach. There is an outdoor pool which is open until 10pm it is connected to the Hampton Inn (shared pool) however my family did not venture there. It looked nice though. You are right on Atlantic Ave so plenty to do and see. There is a food mart across the street in case you forget any cosmetics etc. You can also rent a bike from the food mart (we did). Virginia Beach is very clean and family orientated. Just try to stay away from the Gold Key timeshare employees. They are all along Atlantic Ave trying to offer tours/discount tickets on activities if you take a tour of their condos around 33rd/34th St. Their condos are lovely however we were not on vacation to purchase a timeshare and when we said no they got really pushy. Overall our trip was fantastic and I would stay at the SpringHill again in the future. We checked in within minutes and even extended our stay within seconds. Thanks again Crystal (front desk) and everyone else at SpringHill.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank PRvaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 22 July 2014
Thank you for taking the time to complete a review. Your comments are very important to us and greatly appreciated. I am glad to hear everything was to your satisfaction during your recent stay. I hope you will be happy to know for your next visit that the outdoor pool plaza is specific to SpringHill guests and not shared with another hotel. We we want to make sure we are meeting your needs and exceeding your expectations and look forward to seeing you again when you are in Virginia Beach!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, VA (Washington DC Metro)
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 July 2014 via mobile

We are staying here now. July 19-21, 2014. Three teenagers and two adults. The 2Q & 1 sofa bed studio offered us enough room. For once, a hotel that doesn't skimp on towels.

Sarah at the pool bar made our day on Saturday. She's so personable and got the whole bar talking to her and each other and we made new friends. She was also spot on with the restaurant recommendation. She definitely makes money for this bar by creating an environment where people want to stay longer and invariably spend more money. Atmosphere makes all the difference!

The breakfast at the hotel is plentiful. All of the hotel staff are very nice and helpful.

The location is perfect and all rooms are ocean front. We got the room on points. No upgrade as a platinum member but we knew it was a long shot as this is the busiest month of the year.

I've stayed at one of the courtyards and the fairfield here in Virginia Beach and this is my fav because of 1 - the breakfast area is large and nice 2 - the rooms are large/kept up/clean/lots of towels 3 - the outdoor pool and pool bar/restaurant.

Stayed July 2014
Helpful?
2 Thank WanderlustDebra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 21 July 2014
What a wonderful review! Thank you for taking the time to review our hotel. We are pleased everyone enjoyed their time here. It's great to read you made the most of your trip by taking advantage of all our amenities! Thank you for comments and we hope to see you again soon! Have a fantastic year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, Pennsylvania
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 July 2014

Great location on the "quiet" end of the boardwalk. Easy access to everything and we hardly ever had to move the car. Staff and breakfast are great and the bar/pool is convenient with a nice selection of food and drinks. Really enjoyed this mini vacation. The rooms are a nice size for a family of four. Weekend housekeeping staff was spread thin, but we got whatever we asked for (extra towels, etc) within minutes of calling down.

Room Tip: They are all facing the ocean, but I'd try to pick a high floor. Elevator wait times aren't...
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  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Joe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 18 July 2014
Thank you for taking the time to let us know how your stay was. Your comments are very important to us and greatly appreciated. I am glad to hear everything was to your satisfaction during your recent stay. We value you as a guest and we want to make sure we are meeting your needs and exceeding your expectations. See you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2014

We have been staying at the Springhill Suites - VA Beach for the last four or five years and here is one of the top reasons..... Keith and company at the front desk have made our stay so pleasant, it almost seems like coming home! In fact, some of the staff seem to remember my mom and me from previous years. From the time we drive in..the valet/front parking/assists, are always supportive or our individual needs and make it easy to arrive and depart iwith wheelchair needs. We also appreciate how all staff will smile, look you in the eye, say hello, etc.

For a bit of history.....My parents used to take our family for great beach vacations and now my mom (87 yrs.) has some dementia issues, so being able for her to still spend quality time at the beach is great. Being on a higher floor overlooking the ocean is perfect for our needs. Housekeeping lets us make requests of what we need versus coming in to the room every day.. Whenever we have questions...the front desk is most happy to assist. The complimentary breakfast is wonderful and meets our needs well
I am happy my mom and me will be able to travel again to the beach this year....We hope to be staying staying at Springhills Suites again!

Room Tip: Go for a higher floor- great view with a bit of privacy
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Green Features: We appreciate the efforts of the hotel in this area.
  • Stayed August 2013, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Monty P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 14 July 2014
Thank you for your continued patronage year after year. It is guests like you that give us the motivation and the incentive to provide the best service and vacation experience possible. We are glad we can be your home away from home for your family! Thank you for your review and we can’t wait to see you again this year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naperville
1 review
Reviewed 12 July 2014

Patrick at the outdoor pool was one of the best bartenders I've ever watched. Dude was a magician moving from sunburned customer to another. It was fun to watch. The guy really understands great service.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChicagoPJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review, 14 July 2014
Thank you so very much for your kind comments. I am proud to hear that Patrick made such a positive difference in your stay. He will be recognized for his efforts. We look forward to the next time you can visit us in Virginia Beach!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Virginia Beach Oceanfront

Property: SpringHill Suites Virginia Beach Oceanfront
Address: 901 Atlantic Avenue, Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Green Hotel in Virginia Beach
#26 On the Beach Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Number of rooms: 168
Official Description (provided by the hotel):
Relax at SpringHill Suites Virginia Beach Oceanfront, where weekend jaunts, family vacations, and even business trips are enjoyable and memorable. Our Virginia Beach Oceanfront hotel's beachfront location in Virginia Beach, Virginia is perfect for those who want to step just feet away from their guest room and sink their toes into the sand. Our hotel features all oceanfront suites with private balcony, microwave, mini refrigerator, 2 TVs, complimentary breakfast, free wireless Internet, free local calls, and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. SpringHill Suites Virginia Beach Oceanfront lets you unwind and cherish every moment in Virginia Beach, VA. ... more   less 
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Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites

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