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“Top Service + Top Location = Top Hotel!”

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Westin Virginia Beach Town Center
Ranked #31 of 109 Hotels in Virginia Beach
Reviewed 18 April 2012

I stayed at the Westin in Virginia Beach for 4 nights, for a conference. From the momet you enter in this hotel, you can fill that you are not alone anymore. All the Hotel workers, from the front desk to the manager, makes extraordinary efforts to make you fill at home. it was my second time at this Hotel, although i was able to choose another Hotel for this conference. The location is perfect, just off the I-264, sorunding by a tons of restaurants, shops and the Pembroke Mall. It was easy to access the I-264 in and out, for shopping and area exploring (Notfolk). The room is huge, with large window to the view, and I liked the bed which was very comfort. the room equiped with a refrigiartaor, iron and ironing board. You can find also a hair dryer, if you need it. The parking is in a public parking building, which connected to the Hotel building with an access to the Hotel Lobby. I found it very safe. The only issue is the Interenet access fee, which is $9.95 a day. This fee is only for one device, so if you have a cell phone and a laptop, you have to buy it twice or to choose from where to access the Internet. I think that the Internet today is not Extra, this is part of our life. You don't want to be charged dor a pillow or a shower. I hope they will change it soon. How ever, if i will need to come to Virginia Beach again, the Westin will be my only choice.

  • Stayed: March 2012, travelled on business
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4  Thank YoramHarosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVAManager, Manager at Westin Virginia Beach Town Center, responded to this reviewResponded 17 May 2012

On behalf of the entire Westin team here in Virginia Beach, thank you for the positive comments you have shared. We are so please to hear about your wonderful stay with us. We have changed our internet policy as you suggested. We only charge for one device regardless of the number used and we do offer free internet for our Platinum level award members. Thank you again for sharing your observations. We look forward to serving you again soon.

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514 - 520 of 694 reviews

Reviewed 18 April 2012

This is one of the most professional run hotels I have ever stayed at. Clean from top to bottom. The staff could not be friendlier. Will stay again the in Virginia Beach. Thanks Westin

  • Stayed: April 2012, travelled with family
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3  Thank MikepinehurstNC_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVAManager, Manager at Westin Virginia Beach Town Center, responded to this reviewResponded 17 May 2012

Thank you for taking the time to share your wonderful comments about your stay with us! We were excited to hear that not only was our team able to exceed your expectations, but that you will give us the opportunity to serve you again soon. We look forward to your next visit.

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Reviewed 18 April 2012

This was not the best Westin I've stayed at but in Virginia Beach this is a stand out hotel amidst some very mediocre and sub par properties. We arrived here in the middle of the night (coming from the Founder's Inn -- see other review) and we were so thrilled to be here that the hotel and room deficiencies didn't register. The woman who checked us in was extremely congenial -- even at that time of night. You know what to expect with a Westin and that's exactly what we got. I also liked the location. There are a lot of restaurants and shops nearby in the "town center" -- it was like a little village (think nicely designed strip mall not medieval village). If I return to Virginia Beach, I would definitely stay here again.

  • Stayed: April 2012, travelled with family
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3  Thank worldtraveler_1037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVAManager, Manager at Westin Virginia Beach Town Center, responded to this reviewResponded 17 May 2012

On behalf of the entire Westin team here in Virginia Beach, thank you for the positive comments you have shared. We will share them with the team, specifically our overnight team that checked you in. Thank you again for sharing your observations. We look forward to serving you again soon.

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Reviewed 17 April 2012

I love staying at Westin hotels wherever I go and I have never had a bad experience. My stay at this Virginia Beach location was nothing less than what is expected. The staff was very friendly, the decor of the lobby is lovely and the bed was comfy. I will definitely be back.

Room Tip: There are a lot of restaurants to choose from and a great night club all in walking distance.
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  • Stayed: April 2012, travelled with friends
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2  Thank rachelp970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVAManager, Manager at Westin Virginia Beach Town Center, responded to this reviewResponded 17 May 2012

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. We’re delighted you enjoyed your stay and excited that others will take from your feedback what a truly wonderful hotel we have. Safe travels and we look forward to your return.

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Reviewed 11 April 2012

This hotel is located in the heart of Virginia Beach Town Center....Excellent Staff, large, clean rooms....Free self parking.....all in all a great place to stay.....

Room Tip: Keep in mind that internet is extra, valet parking is expensive and the free self park is convenient...
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  • Stayed: April 2012, travelled with family
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2  Thank JimSAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVAManager, Manager at Westin Virginia Beach Town Center, responded to this reviewResponded 17 May 2012

Thank you for staying with us and sharing your outstanding comments including your desciption of our team here. We look forward to serving you again soon!

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Reviewed 9 April 2012

Super friendly, very clean! Best sleep I've had in a while. Beds were super comfy!

  • Stayed: March 2012, travelled with family
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4  Thank Ublueyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVAManager, Manager at Westin Virginia Beach Town Center, responded to this reviewResponded 17 May 2012

Thank you for sharing your great experience with us! We look forward to the opportunity of serving you again soon here in Virginia Beach.

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Reviewed 30 March 2012

Excellent hotel. Friendly and helpful staff, excellent location for dining at various restaurants, wonderful rooms and bedding and excellent amenities. When I travel to Virginia Beach, The Westin is my choice for hotel stay.

Room Tip: They have a workout room with a treadmill.
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  • Stayed: March 2012, travelled on business
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4  Thank James E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westin Virginia Beach Town Center

Address: 4535 Commerce St, Virginia Beach, VA 23462-2739
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Virginia Beach
#6 Business Hotel in Virginia Beach
#21 Romantic Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
Price Range: £85 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
Number of rooms: 236
Official Description (provided by the hotel):
236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more   less 
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Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin

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