My daughter left her bathing suit behind and I phoned a few days later and informed them I'd be traveling back to the area to retrieve the suit. The night clerk inidcated it was not in lost in found and that she'd check with housekeeping and someone would phone me. I followed up a week later and got the same story but no one every phoned me. I went to the hotel to find no action was ever taken and no one every talked to housekeeping. There was no record of the brand new suit in lost and found so the maids are finders and keepers. Not folks you'd want in your rooms when not around. Additonally, the rug in our basement room was totally damp and the the clerk indicated it had not been cleaned and that a cooler had probably drained --- but all over the rug??? In all the HI Epress hotels I've stayed, NONE of the bathroom fans work. Needless to say, I am now in a Hyatt Place. What an upgrade for the same pricing point.
- Official Description (provided by the hotel):
- Award winning hotel. Hot breakfast is included. Indoor pool, hot tub and sauna are open 24 hours. Come stay with us and you will understand what hospitality in the valley really is! ... more less
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- Also Known As:
- Holiday Inn Express Waynesboro - Rt. 340 Hotel Waynesboro
- Holiday Inn Waynesboro
- Waynesboro Holiday Inn