We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Frequent visitor”
Review of MainStay Suites

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
MainStay Suites
Ranked #60 of 73 Hotels in Williamsburg
Reviewed 5 May 2014

We have stayed several times at this hotel when we visit Busch Gardens, however our last stay Apr. 24 -27 was horrible. We were put in room 138 and that room has many issues that need to be addressed. First the carpet is filthy, the desk lamp is missing an on/off switch, the hook is missing off the back of the bathroom door, the shower curtain is bent and the curtain keeps opening, and finally the toilet kept backing up into the sink....yes the sink....to the point we finally had to change rooms. After telling the front desk the issue we were told by both the woman and man working they would notify the manager and we would receive a discount on the room which we never saw. If we stay there again we will make sure never to stay in 138 ever again.

Room Tip: Don't stay in 138
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank Jay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (503)
There are newer reviews for MainStay Suites
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

198 - 204 of 503 reviews

Reviewed 30 April 2014

This was a great hotel for the price. It was neat and clean inside. The rooms were basic. The beds were very comfortable. The staff was friendly and helpful. The continental breakfast was OK with something for everyone. The coffee machine went on the blink one morning, so the microwave became the coffee machine. The indoor pool was well kept. The weight room was basic, but adequate.
The upper floors have several steps between buildings. They have installed ramps to assist those utilizing baggage carts or wheelchairs. They were fairly steep and might require some to seek assistance navigating them. Guests with handicaps should seek rooms on the ground floor.
We would return.

Room Tip: Handicapped and elderly guests should request ground floor rooms in order to avoid upper floor ramps...
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank denmiller2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

Very comfortable, very clean, Excellent staff, and great location. I lived in the Williamsburg area for 20 years, now moved to NC. I still love coming back to Williamsburg and this is the place to stay.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank Manuel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

The hotel was mostly okay, the public areas look great, but our room needed some fresh paint and the bathroom could needed some TLC, but the breakfast was very good and served in a nice area of the hotel

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank Candy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A La Quinta traveler
Chesapeake, Virginia
11
Reviewed 22 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank A La Quinta traveler
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 21 April 2014

You should increase the equipment for breakfast: toasters, wafler, etc. Several times we had to wait more tan normal because there were many people waiting for them. Also, I reported a back entrance door that had the lock broken and it was not repaired. Other tan that I have no cmplains

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank Ernesto T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank ChubbyPenguin2
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travellers also viewed these Williamsburg hotels
1.7 mi away
Country Inn & Suites By Carlson, Williamsburg East (Busch Gardens)
1.2 mi away
La Quinta Inn & Suites Williamsburg Historic Area
1.8 mi away
Westgate Historic Williamsburg Resort
Show Prices
Show Prices
Show Prices
1.3 mi away
Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
1.3 mi away
Country Inn & Suites By Carlson, Williamsburg Historic Area
1.5 mi away
Comfort Suites Bypass
Comfort Suites Bypass
#5 of 73 in Williamsburg
731 reviews
Show Prices
Show Prices
Show Prices

Been to MainStay Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about MainStay Suites

Address: 814 Capitol Landing Rd, Williamsburg, VA 23185-4325 (Formerly Mayfair Inn & Suites)
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 73 Hotels in Williamsburg
Price Range: £46 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MainStay Suites 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Hotels.com, TripOnline SA, Agoda, Evoline ltd and Cancelon so you can book your MainStay Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn & Suites Williamsburg Hotel Williamsburg
La Quinta Inn And Suites Williamsburg
Laquinta Hotel Williamsburg
Holiday Inn Williamsburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing