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DoubleTree by Hilton Williamsburg
Ranked #17 of 75 Hotels in Williamsburg
Williamsburg, United States
1 review
“Great hotel”
4 of 5 bubbles Reviewed 7 July 2014

Our 3-day stay was a very nice experience. No problems with the room or service. Everything was just as it should have been. The only not-so-great part was the restaurant service. When the bar was busy they seemed very overwhelmed (we were there for convention so they had plenty of time to prep). Aside from that it was aces.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,323 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Virginia Beach, United States
1 review
5 of 5 bubbles Reviewed 7 July 2014

Excellent accommodations, friendly staff. Pleasant atmosphere for conference. Dining was satisfactory, but not excellent. Wait staff was fair, and slightly annoying. Workout facilities were clean and in good working order. Overall, a very good trip!

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patti J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 July 2014

Hotel has a perfect location for Busch Gardens as well as Virginia Premium outlets. Receptionist Ella was extremely helpful and very hard-working to please hotel guests as well as Reception Manager Daniel at all times. They tried to do their best with a great 'smile' at all times. Breakfast should be improved with more food types but service was good there as well. House keeping also need to be improved as their response time is very long to requests and check-in before 4 pm is difficult.

Room Tip: Request a room away from ventilation/air conditioning outputs in every floor...
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hakan o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 July 2014

Hotel was easy to find. Friendly service from tbe get go. Clean and roomy rooms. Extremely impressed with pool attendant, Marinda. Friendly service with a smile. Hard to find this type of service at hotels.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RIBrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ELIZABETH CITY
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 6 July 2014

We've been going to the DoubleTree since it opened in Williamsburg. Best location for Busch Gardens fun. Front desk staff, restaurant and bar staff, and everyone are so friendly and helpful. Yong and Kati are the best bar tending staff in Williamsburg!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elcinoca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 6 July 2014

We stayed here on vacation to attend WaterCountry, USA. The staff was very nice and helpful. The rooms had comfortable beds. Beautiful hotel inside. The pool area was nice. The downside was the rooms are small, the bathrooms was small, no microwave, the internet kept disconnecting, the breakfast buffet was expensive so we ate out. Overall, good hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beverly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 4 July 2014

really good hotel and staff,I couldn't locate a whirlpool to sooth my aching back, but perhaps I didn't look hard enough.the last nigth we had a family in the room adjacent to us, the children were running in and out and slamming the doors;however this is not a reflection on your staff.we had a very pleasant experience. beds are excellent.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ricardoc37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth S, Front Office Manager at DoubleTree by Hilton Williamsburg, responded to this review, 24 July 2014
Dear Ricardoc37,

Thanks so much for taking the time to tell us about your stay! We're so glad you found our staff to be "really good", we pride ourselves on delivering excellent customer service. Just so you know for next time, we do not have a whirlpool, but you can always enjoy a relaxing float in our beautiful heated indoor/outdoor pool. Thank you again for staying with us, hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Williamsburg

Property: DoubleTree by Hilton Williamsburg
Address: 50 Kingsmill Rd, Williamsburg, VA 23185-5579 (Formerly Williamsburg Hotel & Conference Center)
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Williamsburg
#20 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — DoubleTree by Hilton Williamsburg 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Williamsburg is the closest full-service hotel to Busch Gardens Theme Park and Water Country USA, offering exciting family entertainment on your doorstep. ... more   less 
Reservation Options:
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Also Known As:
Williamsburg Marriott Hotel Williamsburg
Marriott Williamsburg

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