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“No Free Breakfasts, No Tables in Conference Rooms”

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DoubleTree by Hilton Williamsburg
Ranked #17 of 74 Hotels in Williamsburg
Spotsylvania, United States
1 review
“No Free Breakfasts, No Tables in Conference Rooms”
Reviewed 2 August 2014

I am used to at least a free Continental Breakfast when meeting with my organization. I was told there was a $12.00 Breakfast or nothing. I don't appreciate having to balance my Ipad and writing materials on my lap during Conference Room briefings - no tables)

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,348 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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English first
Baton Rouge, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2014

The suite was large and all the beds/sofabeds were comfortable. The room was very clean and the hotel was quiet. The staff members were very professional. The Internet connection was easy to log on to and it worked very quickly. We thoroughly enjoyed our stay. I highly recommend this hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Charmaine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
naples, fl
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 August 2014

Doubletree by Hilton in Williamsburg, VA is a great hotel. My husband and I stayed there recently and from the time we checked in until we left, it was excellent. Our room was well appointed and on the Hilton Honors floor. We ate in Pitchers Pub the first night. The food was very good and the service excellent. Antonnetta, a lovely young woman from Romania was our server and she was very professional and nice. We were very pleased as it had been a long day and we didn't want to leave the hotel. There were many families staying here and they all seemed to be happy with the service. In the morning, there was a nice breakfast buffet set up and this was a good way to start the day.

I must also comment about the front desk staff. Two summer interns who attend college, Taylor and Ella were excellent. Anytime we needed directions or suggestions about the area, they were more than happy to help. Hilton is fortunate to have young people like them for the summer. If you need a hotel that is conveniently located to all the Williamsburg attractions, I highly recommend this property.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank miggy1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport News, Virginia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 July 2014

Our Fraternal (FOP) organization chose this hotel for several reasons. First was it's name. Second was the location and nearby attractions. Third was the services that it could provide for our membership during our Conference stay. But most of all was our first contact with the Sales staff. They worked with us months on end to make sure that everything was just perfect for the Conference and business we had to conduct during those four days. From the Sales staff to the food service personnel and everyone in between they all gave 100% to make sure our stay was enjoyable. If your group or organization is planning an event in this area then I would stop here first and talk with these fine people. Newport News Fraternal Order of Police Lodge 25

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Danny214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staunton, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2014

After a fun day at Busch Gardens, we decided to stay for another day. We found the Double Tree 1 mile away. We got one of the last 2 rooms in this huge resort. Found our room to be clean, comfortable and spacious. We had brunch in the restaurant which was delicious. The staff was very friendly and we were off to day2.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth S, Manager at DoubleTree by Hilton Williamsburg, responded to this review, 2 August 2014
Dear Sharon A,

We're so glad that we were able to get you in to a clean, comfortable, and spacious room with us at the last minute. It's so nice when plan changes just work out. Thanks for enjoying a delicious late breakfast with us before heading off to day 2 of your trip. Hope to see you next time you're in Williamsburg.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hendersonville, North Carolina
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 July 2014

My family and I stayed here while I was in town for work. We booked the king suite and were we ever pleased! The rooms were large and comfortable. Everything was clean and well taken care of. The staff was very attentive to our needs and even offered our children extra cookies at the front desk. The pool area, where my family spent most of the day, was well kept and safe. This is a great place and I am sure we will stay again!

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ed G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth S, Manager at DoubleTree by Hilton Williamsburg, responded to this review, 2 August 2014
Dear Ed G,

It's so nice to know that you were able to enjoy time with your family while in town for work. We're glad that you found your suite spacious, clean and well taken care of. It's great that your family enjoyed a fun day around our indoor/outdoor pool. We can't wait to see you again. Thanks for telling us about you "Perfect!!!" stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, Connecticut
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 July 2014

Stayed 4 nights at the Doubletree Williamsburg. Chose Doubletree after good luck with business travel. Were placed in a room upon arrival and all was fine. Fast forward to 10:30pm and the 12/13 year olds that were evidently in a large tour group came back to their rooms and the fun began. Knocking on doors, screaming, running up and down the halls. We called the front desk 2 times to ask them to do something to resolve this. At near midnight my husband and I advised our 2 daughters to pack up everything we would be right back and moving to a new room. We met a hotel employee in the hall that seemed completely clueless as to what to do to rein the kids in. She told my husband she did not know what we wanted from her??? We went down to the front desk and this person was terrific, she was expecting us, apologized profusely, explained the situation and put us in a quiet section of the hotel. We went back up got our kids and went to our new room. This room was incredibly quiet of any kids running etc... but there was some kind of noise like dripping water that kept 2 of us up all night. We did not ask to be moved again because at least the room did was on an end area so it was considerably quieter of people. We chose this hotel for its location as well, right outside Busch Gardens, in a quiet back professional/resort park, so location is great. Upon check out early Sunday morning the "night auditor" asked how my stay was and when I said the room was better than our first one but still had issues she was not apologetic and said they get a lot of tour groups and "she felt bad for the chaperones"! So I am guessing that school tour groups is what you can expect when you stay at this Doubletree and that business travelers and well behaved families is not their target customer so beware!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Williamsburg

Property: DoubleTree by Hilton Williamsburg
Address: 50 Kingsmill Rd, Williamsburg, VA 23185-5579 (Formerly Williamsburg Hotel & Conference Center)
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Williamsburg
#20 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Williamsburg 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Williamsburg is the closest full-service hotel to Busch Gardens Theme Park and Water Country USA, offering exciting family entertainment on your doorstep. ... more   less 
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Also Known As:
Williamsburg Marriott Hotel Williamsburg
Marriott Williamsburg

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