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“Excellent hotel!”

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Homewood Suites Williamsburg
Ranked #21 of 74 Hotels in Williamsburg
Fort Bragg, NC
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Excellent hotel!”
Reviewed 2 September 2012

This is an older hotel, but the rooms are updated. Every staff member we encountered was friendly. I remarked to my husband that it was easy to forget any small things (such as some of the features being older...like no automatic doors) because the staff was so great. We travelled to Williamsburg to visit Busch Gardens. The hotel is in a great location, less than 10 miles from Busch Gardens. We had a 2 BR 2 BA suite. It was fantastic. We had a ton of space to spread out. The rooms were clean and the bathrooms were clean. The pool was nice. The morning breakfast was nice. Eggs, ham, potatoes, waffles, cereal, pastries among other things were on the menu. We really enjoyed our stay and would definitely stay again!

  • Stayed August 2012, travelled with family
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Helpful?
Thank ARMYG8R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 28 December 2012
Dear ARMYG8R,

Thank you for telling us about your stay with us. We strive as a hotel to provide a clean safe, and comfortable place to stay. We are so glad that you and your family stayed with us, and that we could accomodate you. Thank you for mentioning our breafast service. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Homewood Suites Williamsburg
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694 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • German first
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English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2012

2 adults and 2 teenage girls. Two bedroom suite (1K +2Q). Clean. Plenty of space. Free internet. Friendly staff. Breakfast was ok. The bathrooms could have been attached to the bedrooms for another click on the rating, but not a big deal. Good location for Busch Gardens and Water Country Parks. Would stay again.

Room Tip: Advance purchased off Hilton site and got us a great value.
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  • Stayed August 2012, travelled with family
    • Value
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Helpful?
1 Thank arupkhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 28 December 2012
Dear arupkhan,

Thank you for telling us about your stay with us. We are so glad that we could accommodate you and your family. We hope you enjoyed your stay in Williamsburg. Thank you for mentioning your concerns about the location of the bathroom. We appreciate all guest feedback. It alllows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope you will visit us again in the future.

Sincerely,
Homewood Suites Williamsburg
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Milltown, New Jersey
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 August 2012

We were 3 adults and 2 teenage girls. Found the one bedroom suite to be very adequate, great location to Williamsburg & Busch Gardens. Staff was very friendly. Breakfast was also adequate we did not use the afternoon receptions. Would use again in a return trip!!

  • Stayed August 2012, travelled with family
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Helpful?
Thank Jim6468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 28 December 2012
Dear Jim6468,

Thank you for telling us about your stay. We appreciate all of your feedback regarding your stay. We are so glad that we could accommodate you, and your family during your trip to Williamsburg. We hope you enjoyed your stay in Williamsburg. Thank you for your comments. We will pass them on to our staff. We hope you will consider us again in the future.

Sincerely,
Homewood Suites Williamsburg
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Michigan
Level Contributor
177 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 16 August 2012

We try to find homewood first when we travel. All but once this has been a good idea. As a family of 5 we need the space and breakfast is a huge plus. We were surprised on arrival to be the guest of the day. We got turn down service, bonus hilton honor points and upgraded to a two bedroom for our entire stay. We were so excited to have that extra space and each kid in their own bed. The hotel itself is in great shape. Not perfect, but well maintained and the staff seems to care about their hotel. It couldn't get much closer to colonial williamsburg, which was perfect for us since we were there almost every day. We will stay her again without question.

  • Stayed June 2012, travelled with family
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Helpful?
2 Thank dpuck1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 28 December 2012
Dear dpuck1998,

Thank you for telling us about your stay with us. We appreciate all of your feedback regarding the hotel. We are so glad that we could accommodate you, and your family. Thank you for all of your comments. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope you and your family will choose us again in the future.

Sincerely,
Homewood Suties Williamsburg
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Stamford, CT
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 August 2012

Staff very friendly. Fairly clean overall, though establishment itself a little haggard with age. Seems it’s been awhile since this hotel had a face-lift, for example just to date the place, front doors are manual, do not slide open; pool towels sandpaper like due to many, many washes. But given its slightly older feel, it is very well kept. Rooms and common areas clean. Pool water was a bit cloudy, not crystal clear (learned that pool is kept up by outside service). Stayed in Queen Suite across from elevators in Room 507. Bedroom quite, but common area where pullout couch was not terribly sound proofed from the hallway noise, luckily other guests were respectful and basically quite in the hallways. AC unit very loud, if I didn’t sleep with earplugs it would definitely have woken me when it kicked on overnight. Bed too soft for my liking, I weigh in at 125 and HB at 145, and I felt like I was rolling into him, but the bedding itself (pillows/duvet) very nice. Breakfast exactly what one would expect at this caliber hotel; there is an afternoon dinner/reception that we did not take part in, but seemed others families were making plates for dinner, so if your on a budget it is ideal, for us though the reception food was not our cup of tea, eg we ate at places like Le Yaca=high end French.

  • Stayed August 2012, travelled with family
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Helpful?
Thank Rock_the_Fez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 28 December 2012
Dear Turtle Traveler,

Thank you for telling us about your stay with us. We appreciate all of your comments and concerns about the hotel. We appreciate all of your feedback about your room. We will pass your comments on to our staff. We use guest feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope you will consider us again in the future.

Sincerely,
Homewood Suites Williamsburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2012

The Homewood Suites Williamsburg staff were exceptional throughout my 5 months visit. The staff was very polite and professional. The rooms were very clean and also available upon my return from my temporary workplace. The Hotel Managers, Hotel Receptionist, Housekeeping Staff and Restaurant Staff were always available and accessible during my stay at the Homewood Suites. I truly would recommend this hotel for pleasure or business. The area was very good right in the heart of Colonial Williamsburg. My overall experience was GREAT, I did feel like I never left home... Mrs. S. Lawrence

  • Stayed February 2012, travelled on business
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Helpful?
Thank Sharon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 28 December 2012
Dear Sharon L,

Thank you for telling us about your extended stay with us. We know it is very difficult being away from home. It is our mission to make our hotel feel like home. We appreciate all of our business travelers. Thank you so much for this great review. We will pass it on to our staff. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Homewood Suites Williamsburg
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Waldorf, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2012

My family recently took a weekend trip to Williamsburg to celebrate my youngest daughter's 15th birthday. We have stayed at several different hotels in the Williamsburg area during previous visits; however, I decided to stay with the brand of hotel my family has come to know and trust for consistency in the quality of service and overall customer experience provided. I totally missed the mark on this trip because our stay at the Homewood Suites has been our worst hotel experience to date. This hotel does not measure up to the Hilton hotel image and is in need of a complete renovation. Inspite of the cost to quality ratio (we paid over $300/night), shabby decor, horrible amenities, and unwelcoming hotel staff the worst part of our experience is the fact that they did not do anything to recognize that we were there in celebration of my daugther's 15th birthday. I specifically mentioned this when making the reservation and again upon check-in because I wanted my daughter to feel special and be recognized because it was her birthday. She was extremely disappointed that nothing was said or done in recognition of her birthday. I know that every hotel is different; however, during every other stay at a Hilton brand hotel during her birthday the hotel staff has gone above and beyond to make her feel special (to include a personal birthday wish from the hotel staff, cookies, balloons, and a birthday card to boot!). Homewood Suites' motto is 'Welcome Home'; however, I wish we HAD stayed at home for this birthday!

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
1 Thank diggs5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 28 December 2012
Dear Diggs5,

Thank you for telling us about your stay. We are very sorry that you were not satisifed with you and your family's stay. Thank youf or all of your comments and concerns. We appreciate your feedback and willl pass it on to our staff. We are sorry for any inconvenience that you were caused. We will use your feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time.


Sincerely,
Homewood Suites Williamsburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Williamsburg

Property: Homewood Suites Williamsburg
Address: 601 Bypass Rd, U.S. Route 60, Williamsburg, VA 23185-2928
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Williamsburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites Williamsburg 3*
Number of rooms: 61
Official Description (provided by the hotel):
Stay at the Homewood Suites by Hilton(R) Williamsburg hotel, a charming hotel located 18 miles from Newport News/Williamsburg International Airport. Enjoy the comforts of home in one of the elegant suites, complete with your own fully equipped kitchen and separate living room. Situated in the center of colonial Williamsburg, the spacious suites make this hotel in Williamsburg, VA a memorable place for an extended stay or short holiday Enjoy the comforts of home at Homewood Suites, where your day begins with a complimentary cooked breakfast. Choose a spacious one- or two-bedroom suite with separate living and sleeping areas. Unwind on comfortable, classic furniture in front of your fireplace. Each suite is large enough for work, study or entertaining, and includes a kitchen with a full-sized refrigerator, microwave and coffeemaker. Relax on a comfortable couch in your living room, and unwind in front of on-demand movies on your 37-inch LCD TV. Stay connected with high-speed WiFi and two telephones with data ports and voicemail. ... more   less 
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Also Known As:
Homewood Suites Williamsburg Hotel Williamsburg
Homewood Williamsburg
Williamsburg Homewood Suites

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