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“Good room arrangement, mediocre breakfast”

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Homewood Suites Williamsburg
Ranked #21 of 74 Hotels in Williamsburg
Williamsburg, VA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good room arrangement, mediocre breakfast”
Reviewed 17 May 2014

The set up and room arrangements was very nice for multiple persons. The furniture was a bit old and broken in but doable. The biggest set back for us is that this hotel had manual door, not automatic! Getting in with luggage or a wheelchair was very challenging, especially that no one behind the desk assists with the manual doors.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Charles G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 19 May 2014
Dear Charles,

Thank you for telling us about your visit with us. Thank you for telling us your concerns about the doors. We are very sorry that you were inconvenienced. We use this feedback to make the necessary changes to the hotel to make changes to the hotel to make it better for you and future guests to the hotel. Thank you for your time. We hope that you will consider us again in the future.

Sincerely,
Homewood Suites Williamsburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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707 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Williamsburg, United States
1 review
Reviewed 30 April 2014

I immensely enjoyed my stay at Homewood Suites in Williamsburg, VA. This hotel is convenient and perfect for business, couples, individuals and families. Check in and check out time is the Industry Standard.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Anna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 5 May 2014
Dear Anna,

Thank you for telling us about your stay. We really appreciate all of our business travelers. We are so glad that you stayed with us. We hope that you may consider us again in the future.

Sincerely,
Homewood Suites Williamsburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 April 2014

We stayed at the Homewood Suites on the Bypass Road. It was very convenient to Colonial Williamsburg and nearby restaurants and shops. The rooms are comfortable and most everything you need for the kitchen is there too. The could upgrade on the pool towels some. Maybe have them be more of a bath towel size. Our room was away from the street so there was little noise from the road. The staff was very helpful in anything we asked for. Thank Homewood Suites Williamsburg.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Temmons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 5 May 2014
Dear Temmons,

Thank you for telling us about your visit with us. We really appreciate all of your feedback regarding the hotel. We are very sorry that you were not satisfied with the towels in the bathroom. We will pass this comment on to our staff. We use guest feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for your time. We hope to see you again in the future.

Sincerely,
Homewood Suites Williamsburg
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Fort Kent, ME, United States
1 review
Reviewed 27 April 2014

Staff was extremely friendly, however, the cleanliness was well below what is expected for a Hilton hotel. If this isn't an issue with your stay this is a great location in Williamsburg. It's very close to Jamestown, Yorktown, and of course Colonial Williamsburg.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Sheila O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamPWBGHW, General Manager at Homewood Suites Williamsburg, responded to this review, 11 July 2014
I appreciate your review of your recent experience at our hotel Shelia O. I'm very sorry you had a disappointing experience with us and I have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments.

All the Best,
Sam Peraza
General Manager
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Level Contributor
3 reviews
Reviewed 25 April 2014

I have traveled extensively over the years and I am extremely picky about hotels. We had one of our best stays ever at this Homewood Suites. The hotel staff was excellent, the room was comfortable, and the hotel was quiet.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank D4517DAsusanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 5 May 2014
Dear D4517,

Thank you so much for telling us about you visit with us. We are so glad that you picked us for our hotel accommodations. We are so glad that you enjoyed your room. We will pass this great feedback on to our staff. Thank you for staying with us. We hope that you will consider us again in the future.

Sincerely,
Homewood Suites Williamsburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westfield, New Jersey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2014

My family of four stayed during Spring Break. The managers of the hotel went out of their way to help us with any issues we had during our stay. We thoroughly enjoyed the breakfast buffets and week night reception meals. We had a blocks-wide blackout one night and the hotel manager and staff did everything to help us out. The hotel manager even improvised a story time for the kids during the blackout. Our one bedroom suite was just right for our needs and the kids thoroughly enjoyed the stay there. The hotel property is only one mile from the amenities you need: one mile from Colonial Williamsburg, one mile from the restaurants, and one mile from the highway. It is close enough to walk to Denny's, Corral, and Pizzeria Uno for the kids.

Williamsburg has many things to do there. We explored Busch Gardens (all day from morning until 8:30 PM closing) and walked all over Colonial Williamsburg and Jamestown Settlement. There was some really nice restaurants right by William and Mary College by the Colonial Williamsburg property.

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
Thank 1LTFamilyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 5 May 2014
Dear 1LTFamilyTraveler,

Thank you so much for telling us about your visit with us. We are so glad that you chose us during spring break. Thank you for bearing with us during the black out. Even though that happened we are so glad that we were able to accommodate you and your family. Thank you so much for your time. We hope that you will choose us again for your hotel needs.

Sincerely,
Homewood Suites Williamsburg
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Athens, United States
1 review
Reviewed 20 April 2014

Enjoyed staying at this hotel very much. Pool and other amenities were very good. This hotel is very nice,clean and quiet. Staff is super! All the staff were friendly and helpful. Breakfast was good. Extremely convenient to Colonial Williamsburg, restaurants and shopping.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Melinda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Homewood Suites Williamsburg, responded to this review, 5 May 2014
Dear Melinda,

Thank you so much for your feedback. We are so glad that you and your family chose us for your hotel needs. We are so glad that you enjoyed what the hotel has to offer. Thank you so much for your time. We hope that you will consider us again in the future.

Sincerely,
Homewood Suites Williamsburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Williamsburg

Property: Homewood Suites Williamsburg
Address: 601 Bypass Rd, U.S. Route 60, Williamsburg, VA 23185-2928
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Williamsburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites Williamsburg 3*
Number of rooms: 61
Official Description (provided by the hotel):
Stay at the Homewood Suites by Hilton(R) Williamsburg hotel, a charming hotel located 18 miles from Newport News/Williamsburg International Airport. Enjoy the comforts of home in one of the elegant suites, complete with your own fully equipped kitchen and separate living room. Situated in the center of colonial Williamsburg, the spacious suites make this hotel in Williamsburg, VA a memorable place for an extended stay or short holiday Enjoy the comforts of home at Homewood Suites, where your day begins with a complimentary cooked breakfast. Choose a spacious one- or two-bedroom suite with separate living and sleeping areas. Unwind on comfortable, classic furniture in front of your fireplace. Each suite is large enough for work, study or entertaining, and includes a kitchen with a full-sized refrigerator, microwave and coffeemaker. Relax on a comfortable couch in your living room, and unwind in front of on-demand movies on your 37-inch LCD TV. Stay connected with high-speed WiFi and two telephones with data ports and voicemail. ... more   less 
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Also Known As:
Homewood Suites Williamsburg Hotel Williamsburg
Homewood Williamsburg
Williamsburg Homewood Suites

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