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“Great kid friendly hotel” 5 of 5 bubbles
Review of Residence Inn Williamsburg

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Residence Inn Williamsburg
Ranked #34 of 75 Hotels in Williamsburg
Lexington, Kentucky
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great kid friendly hotel”
5 of 5 bubbles Reviewed 29 June 2014

We stayed Sunday - Friday in June for a trip to Colonial Williamburg, Jamestown, and Busch Gardens. We had a great rate, loved the free breakfast and evening food as well. It was a great deal for a family trip. The room was clean and we had great service. Everyday our room was clean and tidy. The kitchen was a great addition so we could keep picnic foods and snacks in the fridge. We also liked our one bedroom because it had a separate sitting area and door that separated the bedroom - we could stay up and watch tv, etc. while our kids got to sleep. The kids loved the pool - it's not big but they had fun. The breakfast was good but very busy in the mornings. They had eggs, potatoes, meat, yogurt, fruits, cereals, oatmeal, waffles, breads and juices. In the evening during the week there was also food enough for dinner! Nacho night, BBQ night, etc. It's super close to everything and the restaurant Food for Thought across the street was delicious. We even walked to the General Store for ice cream one night and enjoyed the fife and drum!

Room Tip: We had a first floor room facing the back lot - very quiet.
See more room tips
Green Features: Thanks for including a recycle bin! Many hotels don't have those now and when you're there for a week it's nice to have them there. We also appreciated the reminder to save our towels and not have them washed every day.
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank betsyh2os
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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486 reviews from our community

Traveller rating
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    81
    35
    37
See reviews for
288
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Virginia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

We stayed at this property for three nights in late June. I loved the room that we had -- it was very spacious, comfortable, nicely furnished, and had everything we needed. They served a hot breakfast in the morning. The staff was very helpful and friendly, including Kim at the front desk and the lady who was working at breakfast whose name I did not get. There were restaurants very close by, and the hotel was convenient to shopping areas. I had not been to Williamsburg much in recent years, and enjoyed the stay very much.

Green Features: The hotel seemed very environmentally friendly. There was even a recycle bin right in my room.
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tagless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tunkhannock, Pennsylvania
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 26 June 2014

I have stayed at numerous Marriott hotels over the course of 25 years, for both business and personal travel. I have to say that this was probably the worst Marriott property I've ever stayed at. The carpeting in one of the elevators and on the stairs we used was stained badly and full of crumbs, leaves, etc; When we came down to breakfast in the morning (8:45 a.m.), the main hallway had a couple of french fries and other dirt left there from the night before; The staff tending to the breakfast buffet did not follow safe food practices - a young lady was wiping around the container of grated cheese with a wet rag, without removing the container first and the cheese she was wiping up was falling back into the container; The television in the bedroom did not work in our suite - it wouldn't turn on at all - either with the remote or manually; The room was shabby - the thermostat had been replaced with one of a different size/shape and wall behind it was not repaired so the dry wall was exposed - the seam separating the carpeting in the closet from the bedroom was ripped, exposing the concrete floor beneath - the tub had a dark ring around it; and finally, 2 dirty/stained bath towels hanging in the bathroom at check-in. I had requested extra towels and pillows ahead of time (via the Marriott reservation site) and they weren't supplied. I am writing to Marriott about it, too.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank cwisdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHMLP-Mgt W, Director of Sales at Residence Inn Williamsburg, responded to this review, 27 June 2014
Dear cwisdp,
Please let me sincerely apologize that you experienced issues during your recent stay with us. As upi mentioned, concerns of that nature are not standard for Marriott Hotels. We would like an opportunity to speak with you further, should you permit.

Sincerely,
Kandi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 25 June 2014 via mobile

Stayed here with our six children. The staff was really awesome- very accomadating to our needs. The hotel itself needs a bit of attention- out shower was broke, keys/lock didn't work, iron broke, hot tub was broke the entire stay.. All which staff quickly attended to other than the hot tub. Breakfast was very good, and they offered a light dinner Tue-Thur- it was an excellent value. The location is superb with lots of restaurant and shopping locations close and convenient. We did not experience any noise issues and thought it was an excellent value for a family of 8.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jen43206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax, Virginia
Level Contributor
218 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 25 June 2014

I stayed at this property for a outing - the room was clean and spacious, the food (breakfast and happy hour) was okay, and the location was central to where we were going. The only down side was that in the evening kids were running up and down the halls. That was the only downside.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericksburg, Virginia
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 24 June 2014 via mobile

Stayed here for two nights with our dog. We arrived in town early and stopped by to let the front desk know. We asked that they called us when the room was ready. No one ever called. We returned at 3:00 pm and they had given away all the rooms liked the one we booked so we received a one bedroom suite. Lots of room so we were very happy. Everything was clean and modern except the bathtub/shower combo.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank principali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Island, New York
2 reviews
4 of 5 bubbles Reviewed 24 June 2014

We stayed just 1 night. The rooms and bathrooms were very clean, only had an issue with the kitchen. There was someone else's garbage left under the kitchen cabinet, we called the front desk but no one ever came up and disposed of it. :(
When we got into the room, the heat was on at 78.. we happened to be staying the night of a 100 degree heat wave. We changed the thermostat and it was then fine.
The outdoor pool was very clean and a decient size. It does allow hotel guests from the hotel across the parking lot to use it.
The contential breakfast was good, had a variety of different things, eggs, sausage, cereals, oatmeal, make your own waffles, yogurts, fruit, coffee, tea, milk, juice, bagels, toast, etc.
Overall again we only stayed 1 night.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank michey1217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Williamsburg

Property: Residence Inn Williamsburg
Address: 1648 Richmond Road, Williamsburg, VA 23185
Region: United States > Virginia > Williamsburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 75 Hotels in Williamsburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Williamsburg 3*
Number of rooms: 108
Official Description (provided by the hotel):
The Residence Inn Williamsburg is the premier long-term, pet-friendly hotel in Williamsburg. Located in the heart of Williamsburg on acres of green space, we are adjacent to a local recreation center, park and community walking trail allowing our guest to enjoy the normal pace of life while on business or pleasure. Also within walking distance are numerous restaurants, shopping and local attractions. Our breakfast buffet is offered 7 days a week and includes all the favorites from home made waffles to eggs and bacon. We also have a wonderful social hour Tuesday through Thursday that offers the guest a light dinner or dessert to finish off their day. Our modern accommodations include in-room stainless steel appliances (refrigerators, microwaves, cook tops, ovens and dishwashers), granite countertops in kitchen and bath updated living room furniture, large work station and new bedding. The Residence Inn Williamsburg provides all the comforts of home with the luxury of up-scale accommodations. ... more   less 
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Also Known As:
Residence Inn Williamsburg Hotel Williamsburg
Williamsburg Residence Inn

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