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“TIMESHARE”

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Westgate Historic Williamsburg Resort
Ranked #59 of 73 Hotels in Williamsburg
GreenLeadersSilver level
Bristol, Rhode Island
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“TIMESHARE”
Reviewed 3 January 2014 via mobile

Jan 01, 2014 Stayed two nights on the third floor unattached building, 3rd floor. Vary quiet, no internet unless you pay for it. We stayed in a one bedroom with fireplace and spa tub. Rooms where clean, spa tub NOT! I requested no TIMESHARE pitch and they honored my request. Lots of room for $117.00 per night. Kitchen, with washer and dryer was great. I would recommend Westgate.

Stayed January 2014
Helpful?
Thank vacationfun2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 6 January 2014
Thank you for your feedback on Westgate Historic Williamsburg. We certainly love hearing about your vacation experience. It’s true that our resort is a timeshare property and offers tours given to owners and guests to inform about upcoming updates and events at the resort. You’re certainly not obligated to attend unless you’re interested. I do apologize if there were any problems you may have encountered. We appreciate your recommendation of property and hope to see you soon!

Ariel
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469 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Any
English first
Washington DC, District of Columbia
Level 1 Contributor
3 reviews
Reviewed 30 December 2013

This resort was a pleasant surprise from the time we arrived to the day we checked out.
The front desk gave us a great welcome. Smiling faces through the whole process of our check-in. Our information for our stay was in order and all they had to do was give us the keys.
The rooms are very nice and the beds was so SOFT feels like sleeping on a cloud.The staff each day had smiling faces and could help us with any information we needed. My mom loved the cookies and coffee they had waiting each day or our stay. We enjoy the stay at Westgate and the city of Williamsburg. If your looking for a place the relax Westgate Resort is the place to be.

  • Stayed December 2013, travelled with family
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Helpful?
Thank Sonita R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 7 January 2014
Thank you so much for such a kind review. We enjoyed having you and your family stay with us. Thank you for referring to our resort as “a pleasant surprise”. It’s great that you enjoyed your room amenities. Our team members take great pride in providing great service to all our guests. On behalf of the entire Westgate Team, thank you for staying with us and we look forward to having you back very soon!

Josie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 December 2013

I stayed @ the Westgate Historic Williamsburg resort the weekend after Thanksgiving. The representative @ the front desk, Brenda was very very pleasant. Gave me great information for events going on that weekend and much needed information for my stay and the amenities. I also had a great guest rep that took me to my room and made sure everything was in working order.

It was very quiet there and I absolutely loved the room. It was clean and had everything i needed and more.

I took a wonderful walk to Williams & Mary and to Merchant's Square the day before I left which was absolutely beautiful.

I would suggest this to anyone...had a nice quiet "JUST FOR ME" weekend.

Room Tip: the one bedroom was just what i needed and more.
See more room tips
  • Stayed November 2013, travelled solo
    • Value
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Helpful?
1 Thank CJ J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 26 December 2013
Thank you for choosing to spend a quiet and relaxing weekend with us. I are happy to read that we met your expectations. We are happy that you appreciated your suite, resort amenities and our friendly staff members. We hope that you will visit us again in the future, giving us the opportunity to provide you with a wonderful vacation experience.

Josie
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DE
Level 5 Contributor
90 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 10 December 2013

I would have liked to rate the Westgate higher, but unfortunately, there were a few problems during our stay. First, I must say that the room we had a the Westgate was very nice--king bed, sofabed, fireplace, kitchen/dining area, a huge bathroom, and a washer/dryer. The staff members were all very nice and hotel was very clean. The location was a little over a mile from the historic area and not too far from the trolley stop if you want to avoid the hassle of finding parking. The downside is you will pay for internet--10$ a day, or 25$ for 3 days. This should be free, most hotels now offer this service to their guests. The walls were very thin, we heard people upstairs, in the hallway, and the worst was when the guests above us decided to use their jacuzzi tub at 2 am--woke us up out of a sound sleep! Oh and if you have ATT, don't plan to use the phone much at the Westgate or in many areas around Williamsburg. Most of the time my phone had no service. We were forced to keep turning the phones off to prevent the battery from being drained while searching for service. Like I said, the room, staff and hotel itself were fantastic--if it was not for the problems we encountered, I would have rated the Westgate much higher.

  • Stayed December 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank DixieSherri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 20 December 2013
Thank you for your feedback. We are glad you enjoyed our units and room amenities. We love to make our guests’ feel like there are at “home away from home”. We apologize with the issues you encountered. Please know that although you had some issues, we are always looking for our guest to stay better. We hope you allow us with the opportunity to exceed your expectations in the future. Sincerely, Idalise
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Forest, Virginia
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 November 2013

The place is very nice and the people that work there are really helpful and friendly...especially Tony at the front desk. He was so nice and helpful. Our room was clean and very nice. It was very convenient to have a washer and dryer. His Hotel was located perfectly between historic Jamestown and Yorktown. It was also minutes from historic Colonial Williamsburg and lots of restaurants.

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank 69kisses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 26 November 2013
Thank you for taking a moment to review Westgate Historic Williamsburg. We're pleased that you found the resort very nice and our staff friendly and helpful. Tony is a special and integral part of our team, and it's so nice to read that he made such a positive impact with you. As you mentioned, we are in a perfect location between historic Jamestown and Yorktown. It would be our pleasure to have you visit with us again soon!

Sincerely,
David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toms River, New Jersey
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 November 2013

We were not disappointed with our accommodations. The beds were the the best, soft and very comfortable. We even had our own washer and dryer. Parking was convenient and free. Great location. We had some friends from out of town stay with us a few days and we wanted to play cards in our room. The staff went out of their way to get us a card table and chairs. It was a very relaxing week away from home.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Flo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 20 November 2013
Thank you for choosing to stay with us at Westgate Historic Williamsburg. It's so nice that you found our beds very comfortable, liked the convenience of your own washer and dryer and the parking. We're also glad that our staff was able to assist you and your friends in setting up for a nice game of cards. It's our pleasure to have you relax for a week with us. Please come again soon!

Sincerely,
David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Egypt, NJ
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 November 2013

We've been to Williamsburg a number of times in the past, but this was our first trip to the Westgate Resort. As owners with another timeshare with a property in Williamsburg, I can honestly say that this property is much nicer than theirs - cleaner, better use of space, more convenient to roads, etc.

We did offer a couple of suggestions for improvements, such as perhaps a set of folding tables for the living room so that there would be more places to set down a drink, and perhaps some additional towel hooks in the bathrooms, but in general, the rooms are spacious and comfortable.

My only "ding" is the owner update. As Westgate owners, we were given inaccurate information on check in as to how long the update should take (20 minutes), and in reality, it lasted much longer (over 2 hours). As a result, we missed out on our Thursday morning plans.

Still, I'd recommend the resort. We didn't use any of the amenities, but the convenience was great. Oh.... pay attention on check in to the restaurants that provide discounts. We missed out on a couple of deals because the information flew past my brain.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mcquigg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 19 November 2013
Thank you for taking a moment to review Westgate Historic Williamsburg Resort. We're pleased that you found it clean and convenient. Thank you for your suggestions-they will be passed along to the appropriate persons. We thank you for recommending our resort. It would be our pleasure to have you come back to visit!
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Additional Information about Westgate Historic Williamsburg Resort

Property: Westgate Historic Williamsburg Resort
Address: 1324 Richmond Rd, Williamsburg, VA 23185-2837 (Formerly Heritage Inn)
Region: United States > Virginia > Williamsburg
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Williamsburg
#21 Romantic Hotel in Williamsburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Westgate Historic Williamsburg Resort 3*
Number of rooms: 85
Official Description (provided by the hotel):
The Ideal Choice for Your Williamsburg Vacation Getaway Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides guests all the comforts of a fully furnished home, all within minutes of area attractions such as Colonial Williamsburg, Busch Gardens Williamsburg and Water Country USA. Accommodations at our Williamsburg, VA hotel range from cozy studios to spacious one- and two-bedroom villas with fully equipped kitchens, queen sleeper sofas, separate living and dining areas, satellite TVs with DVD players and full baths with jetted tubs. ... more   less 
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Also Known As:
Westgate Historic Williamsburg Hotel Williamsburg
Westgate Historic Hotel Williamsburg
Williamsburg Westgate Historic Hotel

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