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“Our Week Long Stay at Westgate Historic Williamsburg”

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Westgate Historic Williamsburg Resort
Ranked #57 of 75 Hotels in Williamsburg
GreenLeadersSilver level
Upland, Indiana
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Our Week Long Stay at Westgate Historic Williamsburg”
5 of 5 bubbles Reviewed 17 March 2014

We very much appreciated the help given, with a smile, from people like Judy and Jerrell who worked behind the counter. Our time with Robin during the update session on Wednesday was also helpful and she was not pushy which was very much appreciated. Our two bedroom unit (2204 A & B (2205) was very CLEAN whick is always appreciated. Our time in Williamsburg was GREAT despite the weather during that week and much was due to our stay at Westgate Historic Williamsburg. Thank you very much!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 19 March 2014
Thank you for providing your honest feedback. Our staff strives to be attentive & give great service, and we're delighted to see that you experienced that. We love that your stay with us was exceptional and memorable. It’s our hope to be able to provide you with another relaxing stay!

Ariel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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446 reviews from our community

Traveller rating
    159
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    59
    40
    63
See reviews for
182
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8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
McLean, Virginia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 March 2014

We got a room a couple days before our visit. Our room was big and clean. I was surprised that it had a full kitchen too. Also was a nice grill outside, small putting green and volleyball court. Will be staying here again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Will J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 19 March 2014
We are honored you chose to stay with us! Thank you for your compliment on our resort. Our goal is to always exceed expectations for guests and owners. We are very glad that you found our full kitchen and other amenities to be of good value. Come back to see us soon!

Ariel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport News, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 17 March 2014

Our stay was wonderful. The room was very comfortable and we loved the two person Jacuzzi tub. The staff were very polite and gave us great service. We would recommend staying here to our family and friends.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tkkmanning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 19 March 2014
Thank you for informing us about your wonderful stay! We value and appreciate your feedback. Thank you for recommending us to family and friends. We hope to see you back here soon.

Ariel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 February 2014

had a great time everything was wonderful and clean staff was very friendly we shall be back next year!!!! We had no complaints about anything. We loved our room and all the amenities. Especially the jacuzzi!!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank spookymommi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 19 February 2014
Thank you very much for your comments. It’s such wonderful news when our guests and owners have an outstanding vacation with us. We are glad to know that you were able to experience the great amenities we have to offer such as our jacuzzi. We would like to have you back to vacation with us!

Ariel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clarksburg, West Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 February 2014

I would like to thank all the people and staff at this westgate for there time and service. The trip was like being home with the good old boys and girls. Thank You to Chey, Brenda, Judy, Rell Margie and of course Tony and Kris for the great time and putting up with us all week.

Rick Blizard

Room Tip: No room noise and very clean
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 19 February 2014
Thank you so much for letting us know about your recent visit. It’s always a pleasure to be able to accommodate our guests and owners. We are very thrilled to know you experienced phenomenal customer service from all our staff. We hope to see you back at the resort soon!

Ariel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark, Delaware
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 31 January 2014

The rooms are smaller than most timeshares I've stayed at master BR was large ! Tv reception and choice of channels not great ... Due to snow we cut our trip short ! Otherwise would use this place again !!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JOHN F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 11 February 2014
We are so glad you enjoyed so many things about Westgate Historic Williamsburg! We appreciate your review, thanks for sharing your story. Come see what new activities we roll out, we look forward to seeing you!

Josie
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Level Contributor
169 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 bubbles Reviewed 28 January 2014

We decided to trade our Marriott timeshare for the Westgate because it had a one-bedroom condo available and, at the last minute, the Marriott only had an efficiency. That would have probably been larger.

The good things: the staff is very friendly and, probably because it is the winter, seemed to have more staff then guests. There is always fresh coffee, tea, soft drinks, juices and some type of staff like cookies or muffins out. A weekly paper is available. You do have to pay $10 per day for Internet access. We used the gym and it was more than adequate. Walkway areas were clean enough. Just know it is not a new facility.

The unit was, on first glance, clean but we later found a dirty cotton swab on the floor.

Everything is tiny, tiny, tiny. The sink/lavatory has, literally, no more than three or four inches along the sides to put toiletries. There is no room anywhere else to put your personal items. There was a box of tissues there which took up at least 1/4th of the total area and I moved it to the top of the toilet. Even though we had the unit for a week, we were thankfully only staying two days. A week would have been torture but two days was fine.

We did like that there is an adequate door/s between the "living room" and bedroom. My husband gets up a little earlier than I do so he could get up and read the paper without disturbing me.

We did not avail ourselves of the extras we believe they have such as a free breakfast and some late afternoon activities with refreshments.

But this is the smallest one-bedroom timeshare we have used. The space is, however, well used. They have a higher than normal coffee table which can be used to eat on. They do have a small counter with some bar stools. The small sofa can be used as a bed but I just cannot imagine more than two people staying in these units. Amazingly, there was everything we needed, even scissors! But not much. There is a washer and dryer and all kitchen appliances you need. The refrigerator is full sized.

If there were more people staying, it would probably be unbearable, noise considered. One night, we could hear (loudly) the people in the next-door unit. Luckily they seemed to settle down about 10:30 and they were not there (that we saw or heard) our last night. There does not seem to be a lot of insulation. Also, if you like fresh air, the windows cannot open and, although it was cold outside, with no heat on in the unit, we were forced to use the A/C!

Overall, we were satisfied. It is very close to all the historical area, in walking distance with lots of restaurants and shopping close by.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Voyageurmonde19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 29 January 2014
Thank you for your feedback. All of our guests’ comments are appreciated, as we are always researching areas to improve upon in order to provide out guests with the quality vacation experience. Our goal is to exceed your expectations and we hope that you will visit us again soon.

Josie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westgate Historic Williamsburg Resort

Property: Westgate Historic Williamsburg Resort
Address: 1324 Richmond Rd, Williamsburg, VA 23185-2837 (Formerly Heritage Inn)
Region: United States > Virginia > Williamsburg
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Williamsburg
#21 Romantic Hotel in Williamsburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Westgate Historic Williamsburg Resort 3*
Number of rooms: 85
Official Description (provided by the hotel):
The Ideal Choice for Your Williamsburg Vacation Getaway Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides guests all the comforts of a fully furnished home, all within minutes of area attractions such as Colonial Williamsburg, Busch Gardens Williamsburg and Water Country USA. Accommodations at our Williamsburg, VA hotel range from cozy studios to spacious one- and two-bedroom villas with fully equipped kitchens, queen sleeper sofas, separate living and dining areas, satellite TVs with DVD players and full baths with jetted tubs. ... more   less 
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Also Known As:
Westgate Historic Williamsburg Hotel Williamsburg
Westgate Historic Hotel Williamsburg
Williamsburg Westgate Historic Hotel

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