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“Westgate Williamsburg's Virginia” 5 of 5 bubbles
Review of Westgate Historic Williamsburg Resort

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Westgate Historic Williamsburg Resort
Ranked #57 of 75 Hotels in Williamsburg
GreenLeadersSilver level
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Westgate Williamsburg's Virginia”
5 of 5 bubbles Reviewed 25 August 2014 via mobile

the westgate historical was a great resort to stay at it was very family oriented and we have a lot of fun for my wife's birthday every morning the resort put a list of activities that we had to offer on the front of the door it was a Walmart like 10 away from the resort and it was Premium Outlets like 6 minutes away this is a great resort to stay at it was a lot of fun can't wait to go back

Stayed September 2013, travelled with family
Helpful?
3 Thank Kaheem Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 2 September 2014
Thank you for sharing your experience with us. We’re glad you had a great time and enjoyed all the activities and amenities we have to offer at our resort. We are conveniently located close to the area attractions as well, which makes you vacation even more enjoyable. We’re glad you chose us and hope to see you again soon.

Nicole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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443 reviews from our community

Traveller rating
    158
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    59
    40
    63
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Donora, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

It was a great place to stay and we would love to go back. I wish we had the money to go back every year. The kids had a blast and so did my husband and I :) I hope we can make it back there some day soon :)

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Nicole J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 25 August 2014
Thank you for your review. We’re thrilled to hear you had a great time and can’t wait to come back. We hope to see you again soon!

Nicole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield - Delaware County, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

I was not expecting this resort to be so great! The location is perfect and it was super comfortable and very clean. The staff was very helpful with directions and getting tickets for various attractions. I would definately recomend this resort!

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 19 August 2014
Thank you for sharing your wonderful review! We’re very happy to hear that your experience was exemplary and our staff exceeded your expectations. We look forward to seeing you again in the future


Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey Shore, New Jersey
Level Contributor
80 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

The front desk staff of Kris, Chey, Brenda, Judy and Devin were very helpful and went above and beyond by providing superb customer service. They are the best front desk staff I have ever had the pleasure of knowing.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank SonnyLee2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 10 August 2014
Thank you for sharing your wonderful your review! We’re very happy to hear that your experience was exemplary and our staff exceeded your expectations. We look forward to seeing you again in the future

Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 August 2014

It was great. Clean, spacious. Nice activities offered. Staff was very nice. Close to allot of restaurants, Visitor center. Not far from Bush Garden and Water Country. Only down fall: the whole time we stayed (4 days); the pool was not open.

  • Stayed July 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rubiapr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 7 August 2014
Thank you for sharing your experience. We’re happy to know you found our resort to be clean and nice with a lot of amenities and close to the area attractions. We love hearing when our staff is friendly and provide excellent customer service. We hope to see you again soon!

Brittany
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfax, VA
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 28 July 2014

Thought it was going to be an upscale resort from the description. We stayed four days and only had maid service ONCE. When we arrived, the pool had been emptied and they were servicing it. When I asked the status at the front desk, they didn't know. I went out and spoke to the maintenance personnel - they hoped to have it up and running the next day. It wasn't, but it rained so it didn't matter. It was back to normal the next morning. There were not enough lounge chairs - only 9 for the entire pool. The lobby and rooms were nice looking, but that didn't make up for the lack of maid service. They also charge for an internet connection, which I found archaic. I wouldn't stay there again.

Green Features: They did have a voluntary recycling program and provided a container in your room.
  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank sfrazier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 3 August 2014
Thank you for sharing your experience with us. We are proud to offer Wi-Fi on property. This amenity is offered complimentary to all owners, but is still accessible to all other guests for a fee which can be settled at the front desk. We apologize if this caused any inconvenience during your stay. We hope that this will not prevent you from staying with us once again.



Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sykesville, Maryland
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 26 July 2014

Nice resort. I am currently staying here with my family. Quick warning that they charge $40 for wireless access for a week and only allow one connection at a time. Feels like a deal breaker for me coming back.

  • Stayed July 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Cory S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review, 31 July 2014
Thank you for taking the time to post feedback of your recent visit to Westgate Historic Williamsburg. As a resort we always look to strive for the best customer service experience. Guests have access to Wi-Fi for a small fee of $9.99 per day per one device. We hope you were able to check out the rest of the activities at our family friendly resort. It would be our pleasure to host your family vacation again in the future.

Ariel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westgate Historic Williamsburg Resort

Property: Westgate Historic Williamsburg Resort
Address: 1324 Richmond Rd, Williamsburg, VA 23185-2837 (Formerly Heritage Inn)
Region: United States > Virginia > Williamsburg
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Williamsburg
#21 Romantic Hotel in Williamsburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Westgate Historic Williamsburg Resort 3*
Number of rooms: 85
Official Description (provided by the hotel):
The Ideal Choice for Your Williamsburg Vacation Getaway Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides guests all the comforts of a fully furnished home, all within minutes of area attractions such as Colonial Williamsburg, Busch Gardens Williamsburg and Water Country USA. Accommodations at our Williamsburg, VA hotel range from cozy studios to spacious one- and two-bedroom villas with fully equipped kitchens, queen sleeper sofas, separate living and dining areas, satellite TVs with DVD players and full baths with jetted tubs. ... more   less 
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Also Known As:
Westgate Historic Williamsburg Hotel Williamsburg
Westgate Historic Hotel Williamsburg
Williamsburg Westgate Historic Hotel

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