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“Pleasant Surprise” 4 of 5 bubbles
Review of Kingsmill Resort

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Kingsmill Resort
Ranked #8 of 76 Hotels in Williamsburg
Certificate of Excellence
Richmond, VA
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Pleasant Surprise”
4 of 5 bubbles Reviewed 8 June 2014

My husband and I wanted a quick weekend getaway and had never visited Kingsmill. We found the experience to be overall quite lovely. Every staff member we encountered was exceptionally friendly and that made up for the few negatives we encountered. Our favorite parts of the trip were the river view from our room, our delicious meals -- especially at James Landing Grille, and our first time paddle boarding. We also enjoyed our spa experience. The facilities were extremely weak, but they are in the middle of a remodel and the massages we had were above our expectations. The biggest negative we found was the room condition. It was very dated, but the beds were comfortable and everything was generally clean. There was also a lot of noise from above and next door so I hope they will renovate and add better sound insulation. We also were disappointed that the pool described as "adult" had kids each time visited and no food or beverage service. The newer lazy river pool is nice and offers food and drink service, but was crowded and more family oriented. Oh! And The Mill was a very cute coffee/breakfast/sweets shop! We will likely visit here again!

Room Tip: I suggest a river view room or the cottages which appear to be newer and very cute!
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travelck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,468 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (422)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Thai first
  • Any
English first
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 June 2014

We continue to take the 5-6 hour trip from Pennsylvania down to Kingsmill Resort. We have been coming for over 20 years and always enjoy the experience. Every Summer. Spring and an occasional winter visit provide relaxation to last awhile. We Love the resort amenities, fitness, sauna whirlpools and on winter visits will stay in the resort only. Accommodations are always clean and spacious with suites equipped with full kitchens for family meals.. Sylvia in reservations always insures we have the best rate and looks for upgrades when she can. Not even sure Sylvia is in reservations but she has been taking care of us for years. Can't end without saying we miss the par three golf course that was replaced by a lazy river. Overall five out of five stars for our family.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
Helpful?
1 Thank Cheryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

Every year I come down with my children and grandchildren.. We love it because of the service , the grounds, and the amenities. We really feel like we on on vacation. The grandchildren love the breakfasts, (we always try to have Bee as our server - she is just great), the pools, the lazy river, and, of course, the close proximity to the parks. The adults just love the outlets! We always get a three bedroom suite so we are always close together. My grandchildren refer to Kingsmill as "their Virginia Home". We just fees so at home and made to feel very welcome and special while we are there.

Room Tip: We prefer the luxury river view condos.
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  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank margaritoula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 June 2014

My family and I have been guests at Kingsmill since 1985. We recently had our one hundredth stay at the resort. In the many years we have stayed there, we have always had a great experience. The staff always treats us like we are family and does all they can do to make our stay memorable. We were concerned when Xterra took over from Anheiser Busch. We were afraid that the service and comfort could only go down. We have been pleasantly surprised and grateful. The service and accommodations have gotten better and continue to improve with each stay. Ms. Carson clearly is a great leader. Xterra retained the bulk of the employees and they seem happier now than ever before. Sylvia Dulema has been our point of contact and is still creating miracles for us whenever we ask. Mr. Chopra is the newest member to the family and I have found him to be extraordinary in his professionalism and his graciousness.

Whenever I have the opportunity, I refer as many people to Kingsmill as possible. I give them Sylvia's name and number. I always receive great reviews about their trip from my friends.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ssheehy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

This hotel is elegant, fun, sophisticated, casual, comfortable, on the river and has a Lazy River built into the pool amenities. We stayed in a suite and it was completely satisfying with a fireplace, great views and was quiet.

Room Tip: Ask fro a river view...
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reston, Virginia
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 31 May 2014

We checked in early and they were able to get us into a room. That was nice of them. The front desk staff and housekeeping were very nice. The room we were in was in Building 4. Building 4 is nice as it is a short walk to the tennis club, pools, golf club house and main building. There is a nice shuttle that will come and pick you up and take you where you need to go on the resort. It was a nice 1 Bedroom Apartment with a great view of the water out the back sliding doors. There were some updates in the bathroom with the tile. The rest of the unit could use an update. The appliances were old and the furniture felt old and tired. We recently stayed in a Residence Inn that had more modern appliances and furniture. A renovation would do the unit well. The bed was very comfortable and provided a great night sleep. The TV's are all flat panel and work well but no HD channels so the picture was distorted. This is not our first stay and won't be our last. As stated earlier the staff is great and most that talked with were working there more then 10 years.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank caribecouple2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cresskill, New Jersey
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Great property with lots to do. We sent the kids and there friends to Busch gardens on the shuttle while the adults stayed by the pool. Lots to do on the property and places to eat. I would say it was a great value for what they offer. Lots of attractions near by and a short drive to Newport News. We are thinking of traveling back this summer just to relax more.

Room Tip: Ask the hotel which are the better rooms
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  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Norman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kingsmill Resort

Property: Kingsmill Resort
Address: 1010 Kingsmill Rd, Williamsburg, VA 23185-5576
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Williamsburg
#4 Spa Hotel in Williamsburg
#6 Family Hotel in Williamsburg
#11 Business Hotel in Williamsburg
#16 Romantic Hotel in Williamsburg
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Kingsmill Resort 3.5*
Number of rooms: 425
Official Description (provided by the hotel):
Kingsmill Resort is situated on 2,900 protected acres along the James River in historic Williamsburg, Virginia. At Kingsmill, we invite our guests to experience a relaxing retreat where casual elegance provides the perfect backdrop for a stress‐free getaway. Guest can relax in 425 exquisite villa‐style guest rooms and suites overlooking the sparkling James River. Situated adjacent to Busch Gardens, 5 minutes from Colonial Williamsburg. ... more   less 
Reservation Options:
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Also Known As:
Kingsmill Resort Williamsburg
Kingsmill Hotel Williamsburg

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