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Country Inn & Suites By Carlson, Williamsburg Historic Area
Ranked #10 of 73 Hotels in Williamsburg
Certificate of Excellence
Reviewed 29 May 2014

I love the location of the hotel. It's close to everything. If not for the thin floor, I would have rated it at least 4 stars. However, we stayed at first floor, and we got a very active upstairs neighbor who got up around 6 am and started walking around in the room nonstop. To make the matter worse, the floor was squeaking. Our next door friends were also able to hear the noise.

If you are a light sleeper, this hotel is probably not for you. Unless you are able to request the top most floor.

  • Stayed: May 2014
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1  Thank YCS_JAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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547 - 553 of 838 reviews

Reviewed 28 May 2014

We chose this hotel with good luck in this past with this hotel chain. Was traveling with other family members which we had two suite rooms. Our first problem was the pre-approved rooms for one night stay. They had charged another family member 3 different times on her credit card. That was finally resolved. When we did arrive that night for our stay we found one of our rooms not acceptable. Had towels in the bathroom on the floor and the bed pillows were found not on the bed correctly. Also the bathroom was not cleaned. We did report it to the front desk and he called the manager. Manager did move our family members to a different room and apologized for it, too. It seemed we had problems with this hotel on day one at the start. The manager did try to resolve the issues but I believe we will not be staying there again in the near future. Too many issues...

  • Stayed: May 2014, travelled with family
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Thank Campforfun2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERRY H, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this reviewResponded 1 June 2014

I sincerely apologize that you felt your issues were not resolved to your satisfaction. It is my goal to always meet the expectations of my guest. Again I apologize that we did not meet yours.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Positives:
1) Free Cookies
2) Slightly better than average free breakfast
3) The suites are nice, clean and easily fits me, my wife, and 4 kids (ages <= 11 )
4) Prices are pretty good... about $150. But many times less (helps to be a Carlson member)
5) Employees are VERY helpful and EXTRA nice
6) Nice pool

Negatives:
1) Breakfast area gets WAY crowded
2) Hotel is in weird area... sketchy houses nearby.

Room Tip: Get to breakfast really early or really late... otherwise way crowded!
  • Stayed: April 2014, travelled with family
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2  Thank laslooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this reviewResponded 9 June 2014

Dear laslooo,

Thank you for telling us about your visit. We are so glad that you and your family enjoyed your suite. We value all guest feedback. Thank you for mentioning your concerns. We will use this feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for your time. We hope that you may visit us again in the future.

Sincerely,
Country Inn & Suites Williamsburg Historic Area

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Reviewed 12 May 2014

I travel quite extensively and because I've generally had good experiences at Country Inn & Suites hotels, I chose to stay at the Williamsburg Historic Area Country Inn hotel. It turned out to be a good decision because it was centrally located to everything that I wanted to see and do - dining, shopping and most importantly, sight-seeing. While the hotel premises were exceptionally comfortable and surrounded by beautiful scenery, I considered the warmth and service of the staff to be even more impressive. They genuinely cared about me as a guest and they continuously asked if there was anything else that they could do for me. I had originally planned on staying only two nights, but I quickly chose to stay an additional two nights because my stay was so pleasant. Although every staff member was kind and helpful, I found Jane at the front desk to be exceptionally polite, professional and resourceful (she really knows the area). I was surprised to learn that she had been working at the hotel for only one month!! This speaks very highly of the hotel's management in selecting quality people who truly enjoy working with people. Without hesitation I highly recommend the Williamsburg Historic Area Country Inn hotel to anyone looking for a positive lodging experience while visiting Williamsburg on business or pleasure!!

Room Tip: The scenery on the backside of the hotel is wooded and very green. I never closed my curtains becau...
  • Stayed: May 2014, travelled on business
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Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this reviewResponded 9 June 2014

Dear Robert,

Thank you for telling us about your visit. We are so glad that you chose us for all of your hotel needs. Thank you for mentioning our great staff as well as Jane. We will be sure to mention this great feedback to all of them. Thank you so much for your time. We hope that you will choose us again in the future.

Sincerely,
Country Inn & Suites Williamsburg Historic Area

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Reviewed 6 May 2014

We stayed over night for a college visit to William and Mary. The hotel was clean, the bathroom was large and the room had a fridge and microwave. Price was good. My daughter lost her school ring. We had called the hotel and asked if they had found it ...they searched the room and called us back that it was not there. Almost two weeks later we received a call that during their routine of turning the mattresses the housekeeper found the ring. She was honest and turned it into management and we were notified. The world still has good people in it. THANK YOU to this women ....... we are beyond grateful.

  • Stayed: April 2014, travelled with family
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3  Thank Michelle4297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this reviewResponded 9 June 2014

Dear Michelle,

Thank you for your review of the hotel. We hope that your college visit went well. We are so glad that we were able to find your daughters ring. Thank you so much for staying with us. We hope that you will consider us again in the future.

Sincerely,
Country inn & Suites Williamsburg Historic Area

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Reviewed 27 April 2014 via mobile

Stayed here on an overnight stay in Colonial Williamsburg. Not sure why some of the reviews were just okay,this is a quiet location close to lots of attractions.
The hotel may have just been renovated because everything looked brand new: elevators, carpeting, check in area, lobby. The room itself had a fridge, microwave, coffee pot. We did not stay in a suite, rather a conventional room. The beds were very comfortable and the heating/air conditioning worked perfectly fine. Shower pressure was a little low which was surprising.
The hotel is located on Bypass Road, right off route 60/Richmond Road. This is the main road that runs to downtown Williamsburg and to route 64. On Bypass Road are other hotels and several eating options such as Cracker Barrel and Chicago Uno grill. Even with traffic, it takes 5 minutes to get to route 60. Very convenient location to stay at to tour the downtown area and Colonial tourist areas (no more than 10 minutes). Nearby within a 10 minute drive from the hotel is William and Mary (expensive to stay at the college itself) and a huge premium outlet center. The restaurant options are plentiful.
The grounds of the hotel are well kept, plenty of parking. Though, the side parking log backs up to woods, so if you are a female traveling alone, use the side entrance for fast access to the hotel.
There was a very small gym which had two or three cardio machines.
I would definitely return here as the check in was super easy and the staff was extra friendly. They can answer any question about the area easily. Free coffee and tea in the lobby.

  • Stayed: April 2014
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Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this reviewResponded 5 May 2014

Dear Lisa,

Thank you so much for telling us about your visit with us. We are so glad that you chose us. We will pass this valuable feedback on to our staff. We strive to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Williamsburg Historic Area

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Reviewed 27 April 2014

I booked a 3-star hotel through Hotwire's Secret Hot Rate and was given this hotel. The hotel is quite nice. The staff is very friendly and they have fresh-baked Otis Spunkmeyer cookies at the reception desk. The reception area is cozy with comfortable sofa and chairs and the front porch is a nice touch with tables and chairs. The room has 2 queen beds with duvet covers, a large flat screen TV with HD programming, microwave & fridge and a nice bathroom. The HVAC has a dicital temperature display to make setting the room temperature easy. They have a heated indoor pool and Jacuzzi, which is open from 6am - 12am. The breakfast is a typical 3-star fare, with hot items like make your own waffles, and a daily change of sausage or chicken patties and gravy/biscuits or eggs, along with traditional continental breakfast fare. Many may complain about the crowds at breakfast. There are nine 4-tops and one 2-top for seating in the breakfast area. The crowd depends on when you go to breakfast. I went swimming in the mornings. From the pool, you can see the breakfast area. Traffic for breakfast is very light from 6:30am to 8:00am, but gets very crowded from 8:00am on. If the weather is nice, sit at the tables on the front porch, instead.

The only restaurant within walking distance is a Denny's across the street, but there are numerous restaurants within 1 mile of the hotel. The only issue we had with the hotel was that the internet was not very fast, at around 2 mbps, was difficult to sign into and kicked us off often. We will stay there again.

  • Stayed: April 2014, travelled with family
    • Value
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Thank usc33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this reviewResponded 5 May 2014

Dear USC33,

Thank you so much for telling us about your family's visit. We are so glad that you chose us for your hotel accommodations. We appreciate all of your feedback. Thank you for telling us your thoughts about the internet service. We are very sorry that you were not satisfied. Thank you for staying with us. We hope that you will choose us again in the future.

Sincerely,
Country Inn & Suites Williamsburg Historic Area

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Williamsburg Historic Area

Address: 400 Bypass Rd, Williamsburg, VA 23185-2925
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Williamsburg
#15 Business Hotel in Williamsburg
#17 Family Hotel in Williamsburg
Price Range: £55 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Williamsburg Historic Area 3*
Number of rooms: 66
Official Description (provided by the hotel):
With its charming decor and comfortable amenities, the award-winning Country Inn & Suites Williamsburg hotel creates a welcoming atmosphere sure to please business and leisure travelers alike. Conveniently located near historic Williamsburg, Busch Gardens, Water Country USA, Jamestowne Settlement, Yorktown Victory Center and Williamsburg Winery, our hotel in Williamsburg, VA provides easy access to a wealth of attractions, restaurants and entertainment. In addition, we offer countless amenities, from indoor pool, Jacuzzi, brand new Fitness Center and complimentary hot breakfast, so you're sure to enjoy your stay. Be our guest at the Country Inn & Suites and see what sets us apart from other hotels in Williamsburg, Virginia. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Williamsburg Historic Area Hotel Williamsburg
Country Inn And Suites By Carlson, Williamsburg Historic Area
Country Inn Williamsburg
Country Inn Suite Williamsburg
Williamsburg Country Inn

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