Stayed one night on a Monday while visiting W&M. The desk attendant was the low point of an otherwise very satisfactory stay. It was not a busy day and I was the only person in the lobby checking in- no phones ringing, no other apparent distractions...but she didn't say hello or even crack a smile to greet me. She checked me in and I went to my room on the 2nd floor and found that it was right next to the elevator, which is almost always too noisy for me to sleep. I went back down and politely asked to be moved. She was visibly annoyed. She didn't say a word...She just glared at me and silently took my keys and assigned me a new room. I said thank you, she mustered a your welcome...so while not a complete disaster it made me feel pretty unwelcome. If it were a busier night I would understand that someone had to get the 'dud' room...but the parking lot was more than half empty overnight so there were certainly other options. Otherwise, everything looked up to date and well maintained, on par with other HIE'S. We were in a rush the next morning, so I can't comment on breakfast. Location is safe, with many stores and restaurants within walking distance or a short drive. Historic area is a short drive, as is W&M.
- Official Description (provided by the hotel):
- No matter what brings you to Williamsburg, Virginia, Holiday Inn Express & Suites Williamsburg has the accommodations and amenities you seek. We offer 93 guestrooms and suites, complete with in-room features like a mini-fridge, coffeemaker, and flat-screen TV. Our hotel features include a Business Center, free Wi-Fi access, state-of-the-art Fitness Center, snack and sundry store, and indoor heated pool. Plus, we treat our guests to a hot and free Express Start Breakfast Bar with healthy options every morning of their stay. In addition to all these great amenities, our hotel’s location cannot be beat. We’re just minutes away from top attractions like Colonial Williamsburg, Busch Gardens® Williamsburg, Water Country USA®, the Jamestown Settlement, Yorktown Victory Center, Warhill Sports Complex, and the Williamsburg Premium Outlets. ... more less
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- Also Known As:
- Holiday Inn Express Williamsburg Hotel Williamsburg
- Holiday Inn Williamsburg